An exciting opportunity has opened up for a full time (37.5hpw) Recruitment Lead to join our Recruitment team. The successful candidate will be experienced in all aspects of the recruitment cycle and processes involved. You will be enthusiastic, have excellent customer service skills and proven IT skills including experience using online systems and functions in Electronic Staff Records, Microsoft Office programmes, NHS Jobs and similar platforms.

You will lead the recruitment team in the development and delivery of a high quality and proactive recruitment that meets the needs of Livewell Services. You will be involved in developing, planning and scheduling ongoing the workload of the recruitment team and recruitment strategies to ensure that job applicants first experience of the organisation is positive.

This is an opportunity to work within the recruitment environment and lead the team with not only the daily standard work but also the strategic oversight within the recruitment environment. If successful you will be adaptable to change, expected to interact and to support the delivery of weekly and monthly recruitment data to LSW across its services. Livewell Southwest takes pride in supporting staff members in their professional career development.

This post offers a varied, challenging and rewarding position. excellent communication skills at all levels is essential, having the ability to influence and encourage others, is key to this role.

Please see supporting document.

Main duties of the job

Summary of main duties and responsibilities below (refer to supporting documents)

To maintain a high performing and efficient Recruitment Team and service to enhances the organisation's reputation whilst demonstrating Livewell's ethos and values to internal and external candidates, managers and external bodies or organisations.

Offer recruiting managers help and advice on the correct completion of the recruitment process in its entirety including shortlisting process e.g. provide advice on Livewell's responsibilities under the Disability Standard, and interviewing e.g. assessment and selection methods.

Keep up-to-date with organisational recruitment issues and provide specialist advice on hard to recruit posts and effective and innovative recruitment solutions, liaising with the Managers to obtain appropriate authorisation for external advertising.

In conjunction with the People Experience & Development Team & Resourcing and Retention Manager, lead the design and coordination of recruitment drives and events which may have to be held out of standard office hours ensuring the events are appropriately resourced, including working with local community partners, ex-forces, lone parents and underrepresented groups.

Other responsibilities

• Responsibility for People Management
• Responsibility for financial and/or physical resources
• Responsibility for administration
• Responsibility for people who use our services

This role may not be eligible for sponsorship under the Skilled Worker route.

About us

Livewell Southwest is an independent, award-winning social enterprise providing integrated health & social care services for people across Plymouth, South Hams & West Devon, as well as some specialist services for people living in parts of Devon & Cornwall. With teams in community hospitals, GP practices, sports centres, health & wellbeing hubs.

As an organisation with a strong social conscience, we always value being kind, respectful, inclusive, ambitious, responsible and collaborative. Transforming services to make them sustainable, ensuring that we value, support & empower each other.

We are committed to involving the people we care for, families & carers in everything that we do, working towards co-production where we can. Helping us to deliver the right care for people, in the right place & at the right time. By putting people at the centre of what we do, we ensure to support people to lead, healthy independent lives & be the very best at helping people to live well.

Valuing our employees making an investment in their development a priority. We offer:

Protected CPD time for registered staff

Various development pathways and ongoing regular training packages for all staff

Leadership & mentoring programmes

Access & funding for training including Care Certificate, Assistant Practitioners Course & Scholarship Into Nurse Training

A Robust Preceptorship

A bespoke induction programme

Existing members of the NHS Pension Scheme can continue their membership when they join the organisation.

Job description

Job responsibilities

Below is a summary, please refer to supporting document for full job description.

MAIN DUTIES/RESPONSIBILITIES

To maintain a high performing and efficient Recruitment Team and service which enhances the organisations reputation whilst demonstrating Livewells ethos and values to internal and external candidates, managers and external bodies or organisations.

Ability to use autonomy to ensure that all recruitment administration is carried out in a timely, effective and accurate manner by closely monitoring the process to meet all timescales and deadlines.

Work, negotiate with, and persuade managers to adopt recruitment strategies and approaches and plan and schedule all key recruitment activities prior to initiating recruitment, including on the placement of advertisements, if appropriate, on social media, in the press, national journals and other publications and websites.

Offer recruiting managers help and advice on the correct completion of the recruitment process in its entirety including shortlisting process e.g. provide advice on Livewells responsibilities under the Disability Standard, and interviewing e.g. assessment and selection methods.

Keep up-to-date with organisational recruitment issues and provide specialist advice on hard to recruit posts and effective and innovative recruitment solutions, liaising with the Managers to obtain appropriate authorisation for external advertising.

Participate in the design and delivery of a rolling programme of core and refresher Recruitment and Selection toolkit training and provide informal on-the-job training to recruitment managers on the recruitment process.

In conjunction with the People Experience & Development Team & Resourcing and Retention Manager, lead the design and coordination of recruitment drives and events which may have to be held out of standard office hours ensuring the events are appropriately resourced, including working with local community partners, ex-forces, lone parents and underrepresented groups.

Perform the role of subject matter expert in all matters relating to the NHS Jobs vacancy and applicant management, act in an advisory capacity for recruiting managers and team members in supporting the reduction of avoidable delays within NHS Jobs and timeliness of processing applicants through the NHS Jobs recruitment process.

Ensure the recruitment process is in accordance with the NHS Terms and Conditions of Employment and current Employment Law. Advise managers on required changes and amendments as appropriate.

Responsible for ensuring that the appropriate level of Disclosure and Barring Service (DBS) check is carried out for all applicants are completed in advance of start dates.

Processing certificate of sponsorship applications and assisting the recruitment team and recruiting managers with queries regarding sponsorship applications.

To escalate areas of peak workload within the team working with other Recruitment Co-ordinators in order for work to be reallocated as required. Capacity plan recruitment team resource across the team and provide an effective work allocation model to ensure an even and fair distribution of work.

Attend Modern Matrons, Departmental and other recruitment related meetings in order to obtain feedback on current staffing situation, seeking to resolve any issues that are raised for both substantive staffing and temporary resource.

To continually review and look to improve internal processes and procedures including any developments to update the recruitment process.

To utilise measurement and tracking tools on all recruitment activity reporting against timescales and quantity ensuring the analysis effectively directs future recruitment activities.

Promote equality of opportunity in the role and all aspects and stages of the recruitment and selection process, ensuring fair and equal treatment of all applicants to posts.

5.1Responsibility for People Management

The post holder will be responsible for the induction of new team members.

The post holder will be responsible for the line management of junior staff, providing day-to-day management and supervision, absence management and appraisal.

The post holder will be responsible for ensuring that the recruitment process runs smoothly.

The post holder may be responsible for the delivery of training within their scope of expertise.

5.2Responsibility for financial and/or physical resources

The post holder will be responsible for goods/equipment and its security.

The post holder will be responsible for stock control within the team scope of practice.

5.3Responsibility for administration

Ensure electronic/ paper documents are up-to-date and stored as per record keeping policy.

Responsible for developing training packs, presentation, leaflets and hand-outs.

Liaising with outside stakeholders under the guidance of the Resourcing and Retention Manager

Ensure that the Sponsorship licences in line with UK Visas and Immigration legislation is current.

To be up to date with the current workings and information on the Home Office UK border Agency legislation for recruitment

To have a working knowledge of all policies attributed to the recruitment process.

5.4Responsibility for people who use our services

Responsible for giving advice and support to members of the public over the phone, face-to-face and digitally.

Responsible for management and facilitation of the recruitment service for our staff and stakeholders.

Required to attend external events, speaking to members of the public or event administration.

May be required to present information at steering groups, forums, events, seminars and conferences.

5.5Responsibility for implementation of policy and/or service developments

The post holder will contribute to service development and implement changes to established working processes as appropriate.

The post holder may be responsible for writing policies, procedures and guidance documents.

Person Specification

Qualifications

Essential

• Educated to Degree level or equivalent demonstrable experience in the relevant area
• Evidence of CPD
• Associate member of the CIPD or willing to work towards qualification

Desirable

• Experience working within a recruitment and/or resourcing department with a large NHS Organisation

Experience

Essential

• Recruitment administration experience, either 'in-house' or agency, including advising on recruitment and selection policies and procedures
• Experience of providing a customer focussed service to internal and external customers.
• Experience of supervising/managing a team in a high volume and/or customer facing environment.
• Experience of advising managers and stakeholders on operational recruitment issues.
• Experience of balancing competing priorities within a varied and demanding workload.
• Experience of implementing and managing change.
• Experience of managing volume recruitment activity.
• Experience using social media to engage with candidates

Knowledge

Essential

• Experience of NHS Jobs or other online recruitment system
• Experience and knowledge of recruitment practices and evidence of best practice
• Knowledge and understanding of Employment Law and Agenda for Change Terms and Conditions
• Knowledge of Equality and Diversity legislation
• Up-to-date knowledge of UK Visa & Immigration requirements for the prevention of illegal working
• Up-to-date knowledge of DBS regulations
• Able to produce recruitment activity reports.
• Ability to train others in the use of the recruitment system.
• Ability to advise managers on best recruitment practice.
• Strong literacy, numeracy and analytical skills

Desirable

• Working knowled
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  B9832-2023-AC-1645