This job has expired

Team Manager

South West London & St Georges Mental Health NHS Trust
£49,178 to £55,492 per annum inclusive of outer London HCAs
Closing date
12 Dec 2023

View more

Other Health Profession
Band 7
Contract Type
Full Time
A fantastic and exciting opportunity has arisen for the post of Team Manager for Merton Assessment Team, providing operational leadership and management for the team. The successful candidate will be reporting directly to the Clinical Manager of the service.

This requires someone with drive, energy and a commitment to high performance standards and the delivery of excellent services. The post holder would be joining a supportive service line management team, with supervision and opportunities to participate in service development.

The post sits within a well established MDT that works as a front door service and Single Point of Access for referrals into the Trust's services e.g. Community Mental Health Team, Early Intervention for Psychosis or Complex Needs, for example. The Assessment team works closely with GP and Primary Care colleagues to help receive, triage, screen, consult and signpost all referrals into the mental health.

The team provides a functional assessment service for working age adults who live in the London Borough of Merton .

Main duties of the job

The post holder will co-ordinate mental health referrals and lead with day-to-day problem solving and navigation, both within the service and at the interface with other services and external organisations. The post holder will be working alongside the clinical manager and consultant psychiatrists and within the MDT.

The successful candidate will need to demonstrate excellent interpersonal skills, an aptitude for managing multiple demands and effective time management techniques whilst remaining calm under pressure. A positive outlook and ability to motivate others is also desirable.

You will be responsible for the monitoring and supervising of clinicians' caseloads using various IT systems, and you will work closely with the service's Senior Management Team to ensure the services delivered are of high quality and meet nationally agreed targets and local KPIs.

You would need to have excellent communication skills, pro-active, be able to work autonomously and in complex environments. Interested candidate would be expected to be able to think creatively, innovatively and demonstrate ability to lead a team. You will also be flexible, responsive, and organised, with an interest in developing services, and participating in service modernisation.

About us

We are Proud to Belong at South West London and St George's Mental Health NHS Trust.

We have expert services, a rich history and a clear commitment to providing the best quality care for those with mental ill-health. The Care Quality Commission already rates our services as 'good' - we aspire to be 'outstanding'.

This is a great time to join us. We are transforming the way we care for our communities to support our mission of Making Life Better Together. We have built two brand new mental health facilities at Springfield University Hospital, which are amongst the best in the world. More developments are planned across our sites and services.

We are inclusive and diverse and strive to be actively anti racist. We want to attract people from all backgrounds and experiences to enrich the work we do together. We are proud to co-produce and involve our local communities in all that we do.

We offer flexible working, career development and a variety ofbenefits to enable a positive, welcoming environment in which our people and their careers can thrive.

Come and join our inclusive teams and help our patients on their recovery journey.

Job description

Job responsibilities

  • To ensure the team provides an effective and streamlined service, implementing National Service Framework directives.
  • To co-ordinate the day-to-day operational process, to include caseload allocation, management and other duties as appropriate.
  • To provide supervision on clinical caseloads and ensure that all team members have appropriate clinical supervision and Development Review.
  • To ensure team members adhere to relevant professional code of conduct, keep up to date and meet professional requirements, in conjunction with the professional leads.
  • To act as professional supervisor where appropriate.
  • To ensure the Trust policies on staff supervision, health and sickness, safety and equal opportunities are adhered to, and ensure that all staff absence (including the doctors) is recorded through an agreed team procedure.
  • To implement clinical and corporate governance at team level.
  • To maintain responsive and effective financial management within an agreed health care budget and ensuring the Clinical Manager is informed on financial performance.
  • To ensure the team members (including the doctors) contribute to the activity data collection (including RIO) in accordance with Trust policies and procedures.
  • To facilitate and enable appropriate communication within the team, between other teams and departments across the Trust, Local Authorities, service users, carers and other relevant agencies.
  • To contribute to service development by embracing and managing change programmes as identified through stakeholder consultation.
  • To establish and maintain an effective system for reviewing and monitoring how resources are used.

Person Specification

Training & Qualifications


  • Educated to degree level in a health or social care discipline
  • Evidence of continuing professional and personal development
  • Registered with the HCPC or NMC.


  • Professional management qualification at diploma level or above Project
  • Management qualification e.g. PRINCE2 foundation level



  • Demonstrable experience of working in a health or social care management role
  • Experience of working with people who experience serious ongoing mental health problems
  • Experience of working in a mental health setting Experience of working in a multidisciplinary team
  • Experience of managing and supervising staff
  • Experience of contributing to policy and procedure development and implementation
  • Experience of managing and monitoring budgets


  • Project or change management experience

Knowledge and Skills


  • Specialist knowledge of effective models of mental health and social care provision
  • Knowledge of Safeguarding issues and child protection requirements/legislation and how these apply to the role
  • Knowledge of counseling skills, group skills, cognitive skills, and behavioural skills
  • Knowledge of legislation related to nursing, social workers and other professions
  • Knowledge of recent initiatives in nursing
  • Knowledge of psychosocial interventions
  • Knowledge of our business and how it supports patient care
  • Clear understanding of the Mental Health Act, and National Policy
  • Policy design, development and implementation skills which impacts across own professional discipline


  • Audit and Research skills
  • Group facilitation skills

Employer details

Employer name

South West London and St Georges Mental Health NHS Trust


Wilson Hospital

Cranmer Rd



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