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International Programme Manager

Liverpool Heart and Chest Hospital NHS Foundation Trust
£50,952 to £57,349 a year Subject to experience
Closing date
1 Dec 2023

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Other Health Profession
Band 8A
Contract Type
Full Time
This is an exciting time to join Health Innovation North West Coast.

Our International Programme enables Health Innovation North West Coast to achieve real impact in the NHS and across the wider health and care system by bringing breakthrough innovations to the UK from around the world. The successful applicant will work with the team to support international business development and provide a range of bespoke, market access support measures to a diverse range of international businesses, all with a common ambition to successfully evaluate and position their products and services in the UK health and care market.

The International Programme Manager will support the development and implementation of an international business support strategy, assisting with the generation of new opportunities to feed our pipeline of prospects. You will have a strong track record in supporting health and life science businesses to work with the NHS and have experience of developing relationships with new clients and fostering those relationships in order to increase revenue for the organisation. You will work within a small but experienced business support team, deploying our internal resources effectively, utilising external resources where necessary, and developing an exciting portfolio of international businesses with the potential to make a real and impactful difference.

Main duties of the job

  • Supporting and developing the international support programme. Working with a diverse range of international SMEs to deliver tailored UK market access support activity.
  • Responding to requests for support from international innovators, scheduling and supporting first interactions with companies, updating local and national systems to provide progress reporting and working to progress opportunities to the pipeline.
  • Representing the international team at conferences, events and meetings to showcase the support offer and network with potential partners / clients.
  • Developing bespoke support proposals, outlining suggested tailored UK market access measures.
  • Identifying and exploiting suitable funding opportunities of relevance to international health and life-science businesses.
  • Identifying and engaging with key opinion leaders and stakeholders from across the health sector for the benefit of international innovators.
  • Contributing to the ongoing development of communications and marketing activity to help promote the work of the team and the offer from international innovators.
  • Collaborating with internal teams and network partners to explore opportunities to align international innovators with relevant ongoing and planned workstreams.
  • Undertaking ongoing performance reporting to ensure that projects maintain focus and that risks are identified and mitigated against.
  • Advocating for projects at senior and executive levels and ensure active engagement and sponsorship within NHS as a whole.

About us

As the largest single site specialist heart and chest hospital in the UK, we, at Liverpool Heart and Chest Hospital, have a clear vision 'to be the best cardiothoracic integrated healthcare organisation'.

We provide specialist services in cardiothoracic surgery, cardiology, respiratory medicine both in the hospital and out in the community.

We serve a catchment area of 2.8 million people, spanning Merseyside, Cheshire, North Wales and the Isle of Man, and increasingly we receive referrals from outside these areas for highly specialised services such as aortics.

Our reputation for strong performance is important in delivering the best care for our patients and high quality clinical services. This is underpinned by a culture of research and innovation, delivered in modern estate and our encouragement of flexible working in a variety of forms.

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Job description

Job responsibilities

The post holder will join a small team appointed to deliver growth and enterprise in the health and care sector across the North-West Coast Region.

Reporting to the Head of International Programmes, the post holder will provide high quality individualised support to start ups and SMEs from across the world. Bespoke to each company this support may include:
  • System engagement with key opinion leaders and stakeholders
  • Value Proposition development
  • Market Engagement
  • Market Opportunity Analysis
  • NHS Business Case development
  • Evaluation Planning
  • Facilitating expert specialist advice from third-party organisations and individual
  • Patient and Public Engagement led actvity
  • Investment Support

The post holder will provide advice and guidance to innovators and will secure input from key opinion leaders and research leaders from across the UK. The International Programme Manager will aim to provide data insights on how to articulate and define a healthcare problem, its burden and validate the need for the proposed product or service.

The role requires a high degree of personal initiative and flexibility, coupled with excellent research, analytic, communication and programme delivery skills. Much of our work is collaborative and delivered with and through partners, as such, the ability to establish and lead partnerships is a key requirement of the role.


  • Supporting and developing the innovator support programme, working with a diverse range of international start-ups and scale-ups, building on key relationships, sector knowledge and collaboration opportunities.
  • Responding to requests for support from international innovators, scheduling and supporting first interactions with companies, updating local and national systems to provide progress reporting and helping to progress opportunities to the pipeline.
  • Representing the team at suitable events, conferences and meetings to showcase the support offer and network with potential partners/clients.
  • To identify and exploit suitable funding opportunities including, but not limited to, grants, competition awards, inward investment, access to finance and developing services that could attract income generation for the organisation, members and partners and SME's in our portfolio.
  • Mobilise and lead stakeholders in the delivery of project plans in support of international innovators, allocating tasks as appropriate, identifying risks, issues and dependencies, considering best practice and current options and ultimately making decisions in the best interest of the project.
  • Collaborating with internal teams to seek opportunities to align innovator support activity with local and national network activity.
  • Be responsible for a high standard of work supporting the delivery of projects on time, to quality standards and in a cost-effective manner.
  • Maintain project initiation documents and associated plans with regular team meetings to monitor progress and resource use.
  • Work with and support other project and programme managers and team members as and when required.
  • Consider the impact of any change the projects will have on the business and oversee handover of any projects to ensure full ownership and buy-in within the business.
  • Advocate the projects at senior and executive levels and ensure active engagement and sponsorship within NHS as a whole.
  • Ensure that projects maintain business focus, have clear authority and that the context, including risks, is actively managed in alignment with the strategic priorities of the NHS.

  • To understand, communicate and implement national policy
  • To keep abreast of national best practice, ensuring this is shared and widespread adoption secured through advanced influencing skills.
  • To foster a culture of innovation through working in collaboration externally with academic, industry and care sector organisations.
  • To establish and maintain robust and systematic governance arrangements for project activities.
  • To establish and maintain highly effective communication routes in line with the needs of the diverse range of stakeholder interests.
  • To work collaboratively across the Health Innovation Network.

  • Contribute to the strategic planning of team projects, identifying interdependencies across projects/functions, potential impacts on the wider organisation, resource requirements and building in contingency and adjustments as necessary.
  • Contribute to short, medium- and long-term business plans, achieving quality outcomes.
  • To work with other structures, including Health Innovation Networks, aligning innovation, education, informatics and quality improvement.
  • Uphold Health Innovation North West Coast and NHS policies and principles on the promotion of equality.
  • Create an inclusive working environment where diversity is valued, everyone can contribute, and we meet our duty to uphold and promote equality.
  • To work with national level bodies ensuring alignment of policy and service transformation for patients.
  • To play an active role in corporate activities and information for corporate publications.
  • Health Innovation North-West Coast expects all staff to share the values that are important to the NHS and its partners and members and behave in a way that is consistent with these values. The post holder will be expected at all times to take responsibility for their own actions, support multi-disciplinary and partnership working and develop a working environment of courtesy, fairness and mutual respect. Large scale networks like those in which we operate rely on collaborative working and the post holder must recognise their role as an ambassador for the organisation in their dealings with colleagues and other organisations.

  • Operate effectively in a flexible and demanding environment and proactively engage with key stakeholders.
  • Work effectively with a variety of external stakeholders and consultancies working on other projects and programmes as required.
  • Communicate and provide highly complex information to a wide range of internal and external stakeholders (verbal, written and numerical).
  • Deal with resulting potentially aggressive/antagonistic situations as required.
  • Work and engage constructively with stakeholders on a range of business sensitive issues.
  • Nurture key relationships and maintain networks internally and externally.
  • Ensure close liaison with the Innovation Agency communications team on public relations and marketing activities.
  • Apply a structured change management approach and methodology in relation to change management.
  • Deputise for more senior staff as required.
  • Directly manages or directs the team of staff, responsible for day to day work assigned to programme area.
  • Responsible for recruitment and selection of new team members.
  • Responsible for undertaking appraisal and personal development and managing any employee relations issues.
  • Forge close positive working relationships, in order to support an effective matrix approach to achieve NHS objectives.
  • To support, motivate and develop people within the team.
  • Managing third parties (such as consultants/interims) to ensure deliverables are met in a timely manner and within budget.

  • Act in a way that is compliant with Standing Orders and Standing Financial Instructions in the discharge of budget management responsibilities, monitor expenditure on a regular basis.
  • Budget holder for assigned function/team, budget setting with the Associate Director. Responsible for ongoing monitoring of expenditure against budget and ensuring the appropriate documentation is available for scrutiny.
  • Identify products, equipment, services and facilities for assigned activities, achieving stakeholder buy-in as required.
  • Responsible for making recommendations, providing advice and able to prepare strategic reports/briefings for the Associate Director and relevant forums.

  • To ensure links and collaboration between Health Innovation Networks where there are synergies in work priorities.
  • To engage and develop collaborations for quality improvement across whole health communities, for the realisation of equitable access to quality care and the achievement of outcome ambitions for all patients.
  • To work with national level bodies ensuring alignment of policy and service transformation for patients.
  • Role model a collaborative and influencing style of working, negotiating with others to achieve the best outcomes, embedding this approach across the region.
  • To be a highly motivated individual, demonstrating a transformational leadership style and adopt a flexible approach to meet the competing demands of the role.

  • Analyse, interpret and compare options in relation to projects, programme benefits and risks across the organisations business. Draft detailed reports summarising status on issues, appraising outcomes and progress reporting.
  • Collate as required appropriate analysis to develop robust business cases and contribute to project 'products'.
  • Work with communications team to determine how to run selected communications campaigns and how to respond to stakeholder requests on sensitive or complex issues.
  • Develop a range of evaluation tools and techniques specific to audiences and activities.
  • Ensure evidence and analytics are secured to support and inform network activities.
  • Plan, develop and evaluate methods and processes for gathering, analysing, interpreting and presenting data and information.
  • Co-ordinate research and development
    Any attachments will be accessible after you click to apply.


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