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Assistant Service Manager - Theatres & Anaesthetics

Countess of Chester Hospital NHS Foundation Trust
£28,407 to £34,581 a year pa
Closing date
1 Dec 2023

View more

Other Health Profession
Band 5
Contract Type
Full Time
Working Full Time: 37.5 Hours Per Week

Planned Cares Theatres, Anaesthetics and Critical Directorate are looking to recruit an Assistant Service Manager to provide support to the Service Manager for the safe and efficient operational delivery of Surgical Services. This is an exciting opportunity to assist in the delivery of our elective programme.

You will provide leadership and management skills to enable the clinical specialties to meet its agreed aims and objectives within an efficient, effective and safe working environment. You will have full line management responsibility for the Theatre Planner Coordinator and overall responsibility of the planning and scheduling of elective activity.

This key role is designed to ensure that a smooth and effective, high quality administrative service is provided by the specialty administrative teams to clinicians, patients and all required Trusts colleagues. You will be responsible for workload management and delegation across the team regarding listing of patients, capacity and demand analysis (including working closely with Pre-Operative Assessment colleagues) and managing any cancellations that may need actioning. All of this must take into consideration performance targets including, but not an exhaustive list 18 weeks Referral to Treatment, 6 week Diagnostics, Cancer 14/31/62 day standards and the proactive management of long waiters.

Main duties of the job

The Assistant Service Manager will be responsible for ensuring day to day operational activity runs as effectively and efficiently as possible, highlighting variances or activity pressures to the Service Manager.

The Assistant Service Manager will provide support and assurance on performance delivery as part of the overall Directorate performance framework.

Overall line management of the Theatre Planning Coordinator

To undertake the appraisal team member

Day to day management of Theatre planner

Responsible for reviewing lists 6 weeks ahead and making sure the right patients are on lists (i.e Long waiters, fast tracks)

To make sure lists are booked 6 weeks ahead and are fully utilised and managing the team responsible for booking to ensure deadliners are met

Liaise with ASM/SM regarding lists and escalate concerns to the relevant SM/DM

Act as the deputy for the Service Manager in their absence

See Job Description for further & full details.

About us

The Countess of Chester Hospital NHS Foundation Trust provides services to West Cheshire and to Welsh patients covered by Betsi Cadwaladr University Health Board. The Trust works collaboratively within the wider Cheshire and Merseyside Health and Care Partnership. Its services are provided from three locations:
  • The Countess of Chester Hospital: providing 438 general and acute beds
  • Ellesmere Port Hospital: providing 56 beds as a rehabilitation, intermediate and outpatient facility
  • Tarporley War Memorial Hospital: a base for community services which serve the local rural population.

The Trust employs over 6258 staff (headcount) which includes temporary bank staff and provides acute emergency and elective services, primary care direct access services and obstetric services to a population of approximately 407,000. This includes 357,000 residents in Chester and West Cheshire which includes Ellesmere Port and Neston as well as the Deeside area of Flintshire which has a population of approximately 50,000.

The Trust is a busy district general hospital and in 2022/2023, there were more than 503,342 patient attendances (inpatient, outpatient and diagnostic) ranging from a simple outpatient appointment to major cancer surgery. This is an increase of nearly 10,000 compared to the previous year when there were 494,387 patient attendances.

Job description

Job responsibilities

See Job Description for further details.

Recruitment selection processes are based on competence (see Person specification) and values.

Please note applicants will be required to pay for their DBS check. Costs are deducted from salary following appointment. The cost of the DBS application is �23 (standard) or �43 (enhanced), this cost will be deducted from your salary over the first three months of employment.

You are encouraged to enrol for the DBS Update Service. A small annual fee of �13 per year applies.

New entrants to the NHS will commence on the minimum of the scale stated above.

Applicants are advised to apply early as if a large number of applications are received for this post, we reserve the right to close the vacancy prior to the advertised date.

Good luck with your application.

Person Specification



  • Diploma / NVQ level IV in an administrative subject or equivalent or relevant experience
  • Supervisory / Management certificate or qualification or relevant experience
  • Evidence of managing a team
  • Strong IT skills - Microsoft Excel / Access / Word / PowerPoint / Outlook


  • Recognised management qualification or relevant experience
  • RSA typing III or equivalent experience

Knowledge and Experience


  • Experience of target management
  • Experience of financial and budgetary management
  • Experience of people/HR management
  • IT literate - Proficient in using Microsoft office applications and other software applications
  • Proven ability in analytical skills and managing and analysing information and data


  • Experience in healthcare management

Employer details

Employer name

Countess of Chester Hospital NHS Foundation Trust


Countess of Chester Hospital

Liverpool Road



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