This job has expired

Brent CMHT Operational Team Manager

Central & North West London NHS Foundation Trust
£56,388 to £62,785 a year pa inc
Closing date
1 Dec 2023
An opportunity has arisen to work as one of the Operational Managers in Brent CMHT. We are looking for a candidate with robust clinical expertise who is also able to demonstrate progressive skills in clinical leadership and management.

The successful applicant may have contact with patients or service users. As an NHS Trust we strongly encourage and support vaccination as this remains the best way to protect yourself, your family, your colleagues and of course patients and service users when working on our healthcare settings.

Main duties of the job

An exciting opportunity has arisen to work within the Brent Community Mental Health Health Team as an Operational Team Manager.

The successful candidate will be a forward thinking highly visible leader, with a commitment to the development of services.

You will need to have significant experience at band 7 or above to be eligible to apply for this opportunity.

The successful candidate will have proven track records of leadership and development, be an effective role model, self-motivated with the commitment, drive and adaptability to thrive in these demanding posts.

They will need to be flexible and resilient in order to cope with the demands of the role. In addition, they must be able to influence and negotiate in order to improve the service the teams provide for their patients. Evidence of continuing professional development is essential. You will work closely with the full range of the multi-disciplinary team.

In return for your enthusiasm, commitment and hard work we can offer you a supportive work environment, a range of training opportunities, personal development and the opportunity to collaborative working within a well-established multidisciplinary team.

Interview date: TBC

About us

Brent CMHT is an established team with a friendly, supportive culture. There is a visible and supportive management team and a strong emphasis on training and professional development opportunities. Support to prepare candidates for interview will be provided.

Brent is a place of contrast and a destination for thousands of British and international visitors every year. Home of the iconic Wembley Stadium, the world-famous Wembley Arena, the new London Designer Outlet and the spectacular Swaminarayan Hindu Temple, it provides a stage for cultural, sporting and religious events of national and international importance. The team serves the diverse and vibrant population of Brent, named London Borough of Culture 2020 and most recently 'Council of the Year' at the LGC Awards 2020. The team base is located in Kilburn with excellent transport links.

Job description

Job responsibilities

Overview of Main Responsibilities:- To be the operational manager for the Community Mental Health Team, responsible for the workload of the team and ensuring that priorities are met.- To ensure systems for the delivery of care plans and Personalisation are in place and that they are made available to service users in the team- To work with in the relevant legislative frameworks |(e.g. Mental Health Act (1983) Mental Capacity Act (2005), Deprivation of Liberty Safeguards, Care Act 2014 etc)- To promote a culture of service user choice and control within team members daily practice to be monitored and developed through supervision and appraisal- To ensure that the team works within the relevant frameworks and policies for safeguarding vulnerable adults- To ensure that services within the multidisciplinary team are well co-ordinated in order they are responsive and attuned to the needs of its service users- To ensure that systems are in place for monitoring allocation, caseloads and clinical review processes- To ensure that clinical supervision is given to all professional staff in the team and to ensure that staff work to high standards of professional practice.- To demonstrate a high level of clinical competence both in relation to supervision of staff and direct face to face contact with service users To be a member of the CMHT management team. To advise the Community services manager regarding the delivery of community mental health services and be involved in identifying the resources needed in the team.- To ensure that the service works in co-ordination with other community and Acute In-Patient services.- To ensure effective liaison with other relevant agencies- To maintain and develop administrative procedures regarding the recording of case records.- To ensure that service users are involved in the development of the team and local services

Person Specification

Education and Qualifications


  • BSc/BA in a health or social care discipline
  • Relevant Management Qualification


  • o Senior Management training in leadership, policy or strategy
  • o MSc in specialist field or equivalent experience



  • o Extensive experience of managing a multi- disciplinary staff team including line management supervision responsibility and operational management of services at B7
  • o Experience of managing integrated Adult community Mental Health Services Experience of change management
  • o Experience of partnership working with other agencies and multi-professional collaboration
  • Experience of service development
  • o Experience of managing staff and resources
  • Experience of managing budgets
  • o Experience of report writing and delivering presentations
  • o Experience with a range of IT packages e.g. Word, Excel, email


  • o Experience of representing services at different organisations
  • Experience of business management
  • o Experience identifying new areas for potential business development

Skills and Knowledge


  • o Up to date knowledge and understanding of current mental health policy issues including the Mental Health Act
  • o Up to date knowledge of processional development
  • o Ability to build and develop teams of people and to provide strong leadership to a diverse workforce
  • o Ability to performance manage services to meet KPIs and performance targets
  • Ability to identify problems and use initiative and creativity when problem solving.
  • Ability to communicate effectively in writing and orally, presenting ideas with clarity in a persuasive and influential style, for a variety of audiences
  • Ability to manage pressure and changing and conflicting priorities effectively
  • Ability to support and monitor systems for clinical practice
  • Able to influence and use negotiation skills and the ability to manage difference constructively
  • A demonstrable ability to work closely with a range of stakeholders and other providers in helping plan the future of service provision
  • Ability to manage change and conflict
  • Able to demonstrate a genuine commitment to principles of equal opportunity fair access and service empowerment and the ability to translate those principles in to practice
  • o Able to demonstrate an understanding of safe guarding practice for both vulnerable adults and children


  • Detailed knowledge of policy agenda in Mental Health services

Employer details

Employer name

Central and North West London NHS Foundation Trust


Park Royal Centre for Mental Health

Central Way


NW10 7FY

Any attachments will be accessible after you click to apply.


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