2574 - Service Manager

Barnsley Hospital NHS Foundation Trust
£50,952 to £57,349 a year
Closing date
6 Dec 2023

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Other Health Profession
Band 8A
Contract Type
Full Time
The interview date for this post is 20th December 2023

An exciting opportunity has arisen at Barnsley Hospital NHS Foundation Trust (BHNFT) for an enthusiastic and dynamic individual to join our Medicine and Urgent Care Clinical Business Unit (CBU) as Service Manager within the Emergency Department (ED).

The post requires vision, innovation, resilience and the proven ability to work with clinical teams and across professional boundaries, underpinned by a desire to provide the highest standards of patient care.

The post holder is expected to provide a proactive and visible leadership style. Working closely with clinical teams, the post holder will provide day to day, robust operational management of the ED.

Key responsibilities will include:
  • Ensure performance targets are achieved and within budget.
  • Work with and support clinical operational colleagues in delivery high quality patient care.
  • Providing line management and leadership to the ED and wider CBU.

To support the above, we are looking for a highly skilled and accomplished individual, graduate level qualification or equivalent NHS experience (or working towards), with NHS experience and the ability to drive our vision for further improvement.

You will need a sound understanding of management processes and procedures as well as service improvement methodologies and being able to deliver to standards and deadlines.

Main duties of the job

The successful postholder will work on their own initiative, contribute to the efficient and effective provision of services within the CBU by:-

Being responsible for the day to day operational management within the CBU.

Ensuring good communication across the team, the wider Trust and with external organisations and members of the public, including transmission of confidential information.

Taking an active approach in supporting the Associate Director of Operations in ensuring services are delivered to a high standard.

Monitoring the budget within the areas of responsibilities, ensuring appropriate use of resources to gain best value e.g. procurement of supplies and equipment.

Being involved in budget setting, identify cost pressures within service areas in conjunction with the Clinical Director and take appropriate actions.

Prepare service development and capital bids and business cases using activity, quality and financial information. Ensure they are cost effective and consistant with priorities within the Trusts strategic framework.

Co-ordinate and work with other departments to ensure patient care flows are appropriate.

Analyse and monitor information to assess performance against service level agreements/contracts in order to achieve required service provision.

Collate, analyse and interpret a range of financial activity, staffing and other information to support and inform service planning and delivery.

About us

Please note that the Trust reserves the right to close a position early.

Barnsley Hospital NHS Foundation Trust is a high performing Trust achieving a Good rating in our most recent Care Quality Commission (CQC) assessment and achieving significant progress in the delivery of our strategic objectives. We are proud of the commitment of our staff to ensuring a strong and sustainable future for this organisation which is highly valued by our local communities.

There has never been a better time to join Barnsley Hospital. It is moving at pace and a we can do this attitude is evident right through the organisation, where staff are engaged for change and committed to being part of the journey to sustainability and growth.

Barnsley Hospital NHS Foundation Trust is committed to promoting equality of opportunity and fair treatment to all applicants regardless of race, nationality, ethnic origin, gender, marital status, mental or physical disability, religion or belief, sexual orientation, age or offending history.

The cost of the DBS (criminal records check) for Band 6 and above roles only will be met by the successful candidate(s) through salary deduction.

Certificates of Sponsorship

We welcome applications from individuals who may require sponsorship under the skilled worker or health & care visa route.

**Please note funding for travel and associated relocation costs may not be covered by the Trust**

Please see further details below.

Job description

Job responsibilities

Job Description for 2574

Please refer to the attached Job Description and Person Specification for full details of the role and responsibilities.

Supporting Documents

Please refer to the values-based recruitment guidance and associated documentation.

Person Specification



  • Significant operational management experience in a complex NHS setting.
  • Experience of project management.



  • Post graduate level certificate or equivalent in management (or working towards).
  • Level of knowledge, training and experience which equates to masters level qualification.
  • Track record of undertaking and successfully completing change management.

Knowledge and Awareness


  • Awareness of 18 weeks.
  • Awareness of Choose and Book.
  • Knowledge and experience of hospital information systems.
  • Understanding of the environment and activity issues related to the CSUs.
  • Knowledge of process redesign methodology.
  • Breadth of management across different health care settings.

Trust Values


  • In around 100 words please describe what Equality & Diversity means to you and why they are important.
  • In around 100 words please describe a situation where you have successfully supported improving health inequalities in clinical services.

Employer details

Employer name

Barnsley Hospital NHS Foundation Trust


Pogmoor Road


South Yorkshire

S75 2EP

Any attachments will be accessible after you click to apply.


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