Case Manager
- Employer
- Leeds Community Healthcare NHS Trust
- Location
- Leeds
- Salary
- £35,392 to £42,618 a year
- Closing date
- 3 Dec 2023
View more
- Profession
- Other Health Profession
- Grade
- Band 6
- Contract Type
- Permanent
- Hours
- Full Time
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This is an exciting opportunity to join a multi-agency team who are working within the Patient Flow services in Leeds which include Community Discharge Assessment Team, Transfer of Care and Bed Bureau. The teams includes knowledgeable and skilled practitioners, with experience of working within the community, who have a good understanding of and are committed to delivering a Home First Approach and supporting patients to return safely to their usual place of residence in a timely manner.
The team are based within the Acute Trust and use their community knowledge and skills to ensure patients are supported onto the most appropriate discharge pathways and engage with community colleagues to facilitate timely safe discharge planning. The role will be to work closely with the wards and their MDTs and have some patient facing work.
The service operates over a 7-day period.
Main duties of the job
Roles within the Transfer of Care Network to include referral management, identifying the most appropriate discharge pathways for patients, attending ward MDTs and as this is a developing service there will be some patient facing assessments. As the service develops the case managers may hold a small caseload and case manage patient referrals to ensure safe timely discharge planning is completed. There is work across various IT systems to gather appropriate patient information and facilitate timely discharge arrangements. Your will work will include working with patients, families and ward base staff to implement a strength-based approach to discharge planning.
The successful candidates will have knowledge of both local and national drivers and have excellent communication and networking skills. As a member of the team, you will play a key role in developing the Transfer of Care Network with partners who work across both statutory and the third sector.
About us
Who are we?
Leeds Community Healthcare provides a range of community-based health services across the whole city. We treat people in their homes, local health centres and community hospitals, and work in partnership with other local Trusts, charities and Leeds City Council.
We have a strong culture based on deeply-held values, and our focus at all times is on delivering high quality care to the people of Leeds. In our most recent CQC evaluation, we were rated Good, with our Adult Services rated Outstanding for caring.
Leeds Community Healthcare NHS Trust encourages and supports staff to be vaccinated as this remains the best lines of defence against Covid 19.
Perks of the job
Our benefits range from generous annual leave to access to NHS discount sites. Here are some of the most important ones:
Job description
Job responsibilities
Job Purpose
The post holder will be responsible for their own caseload within their speciality area as an autonomous practitioner. In doing so, they will assess, plan, deliver and evaluate patient centred programmes of care to a specialist level ensuring that they practice within their sphere of competence and knowledge. The post holder will work to professional and regulatory body codes, standards and guidance at all times ensuring that their practice is grounded in evidence based theoretical and practical knowledge.
Key Responsibilities
1. Clinical
1.1. Demonstrates a detailed theoretical and practical knowledge of common aetiologies, pathologies, conditions and presentations involving a critical understanding of theories and principles
1.2. Demonstrates innovative and specialist skills to select methods and tools to holistically assess, plan, implement and evaluate in a complex and specialised field of work.
1.3. Demonstrates highly developed physical skills where dexterity and accuracy are important e.g. syringe pumps and infusions, manual treatments
1.4. Makes consistent judgements requiring complex fact analysis, interpretation and comparison of options and ensures clinical reasoning is reflected accurately in case records
1.5. Engages and actively involves the individual and, if appropriate, their family/carer, in the assessment, planning, implementation and evaluation of programmes of treatment and/or care by using person-centred techniques to promote a culture of involvement and empowerment
1.6. Works to standards of proficiency identified by their professional and regulatory bodies performing clinical treatments/procedures to a competent standard
1.7. Prioritises their own workload, and that of the wider team, within agreed objectives deciding when to refer to others as appropriate.
1.8. Provides and receives complex, sensitive or contentious information where motivational, persuasive, empathetic, negotiating and reassurance skills are required whilst demonstrating an understanding of barriers to communication
1.9. Approaches each individual with care, compassion and sensitivity ensuring that these values are reflected in all areas of practice including the management of any complaints and compliments.
1.10. To comply with the organisations Infection Prevention and Control requirements, including bare below the elbows dress code for staff with a direct care delivery role
Person Specification
Experience
Essential
Desirable
ATTITUDE & BEHAVIOUR
Essential
Qualifications
Essential
Skills and Attributes
Essential
Employer details
Employer name
Leeds Community Healthcare NHS Trust
Address
St. James's University Hospital
Beckett Street
Leeds
LS9 7TF
Any attachments will be accessible after you click to apply.
C9833-YK-AS-707-23
The team are based within the Acute Trust and use their community knowledge and skills to ensure patients are supported onto the most appropriate discharge pathways and engage with community colleagues to facilitate timely safe discharge planning. The role will be to work closely with the wards and their MDTs and have some patient facing work.
The service operates over a 7-day period.
Main duties of the job
Roles within the Transfer of Care Network to include referral management, identifying the most appropriate discharge pathways for patients, attending ward MDTs and as this is a developing service there will be some patient facing assessments. As the service develops the case managers may hold a small caseload and case manage patient referrals to ensure safe timely discharge planning is completed. There is work across various IT systems to gather appropriate patient information and facilitate timely discharge arrangements. Your will work will include working with patients, families and ward base staff to implement a strength-based approach to discharge planning.
The successful candidates will have knowledge of both local and national drivers and have excellent communication and networking skills. As a member of the team, you will play a key role in developing the Transfer of Care Network with partners who work across both statutory and the third sector.
About us
Who are we?
Leeds Community Healthcare provides a range of community-based health services across the whole city. We treat people in their homes, local health centres and community hospitals, and work in partnership with other local Trusts, charities and Leeds City Council.
We have a strong culture based on deeply-held values, and our focus at all times is on delivering high quality care to the people of Leeds. In our most recent CQC evaluation, we were rated Good, with our Adult Services rated Outstanding for caring.
Leeds Community Healthcare NHS Trust encourages and supports staff to be vaccinated as this remains the best lines of defence against Covid 19.
Perks of the job
Our benefits range from generous annual leave to access to NHS discount sites. Here are some of the most important ones:
- 27-33 days annual leave plus bank holidays
- Highly regarded NHS Pension Scheme
- A supportive, structured preceptorship programme for all registered new starters
- Professional development opportunities including coaching, training and education support
- Salary sacrifice or lease car schemes
- Health and wellbeing including gym membership, occupational health service and priority access to mental health services
Job description
Job responsibilities
Job Purpose
The post holder will be responsible for their own caseload within their speciality area as an autonomous practitioner. In doing so, they will assess, plan, deliver and evaluate patient centred programmes of care to a specialist level ensuring that they practice within their sphere of competence and knowledge. The post holder will work to professional and regulatory body codes, standards and guidance at all times ensuring that their practice is grounded in evidence based theoretical and practical knowledge.
Key Responsibilities
1. Clinical
1.1. Demonstrates a detailed theoretical and practical knowledge of common aetiologies, pathologies, conditions and presentations involving a critical understanding of theories and principles
1.2. Demonstrates innovative and specialist skills to select methods and tools to holistically assess, plan, implement and evaluate in a complex and specialised field of work.
1.3. Demonstrates highly developed physical skills where dexterity and accuracy are important e.g. syringe pumps and infusions, manual treatments
1.4. Makes consistent judgements requiring complex fact analysis, interpretation and comparison of options and ensures clinical reasoning is reflected accurately in case records
1.5. Engages and actively involves the individual and, if appropriate, their family/carer, in the assessment, planning, implementation and evaluation of programmes of treatment and/or care by using person-centred techniques to promote a culture of involvement and empowerment
1.6. Works to standards of proficiency identified by their professional and regulatory bodies performing clinical treatments/procedures to a competent standard
1.7. Prioritises their own workload, and that of the wider team, within agreed objectives deciding when to refer to others as appropriate.
1.8. Provides and receives complex, sensitive or contentious information where motivational, persuasive, empathetic, negotiating and reassurance skills are required whilst demonstrating an understanding of barriers to communication
1.9. Approaches each individual with care, compassion and sensitivity ensuring that these values are reflected in all areas of practice including the management of any complaints and compliments.
1.10. To comply with the organisations Infection Prevention and Control requirements, including bare below the elbows dress code for staff with a direct care delivery role
Person Specification
Experience
Essential
- Experience in the clinical field or a closely related clinical area as part of a wider multidisciplinary team
- Experience in supervising and delegating to other members of staff
Desirable
- Working in community or primary care based teams
- Experience of managing staff
ATTITUDE & BEHAVIOUR
Essential
- Displays care, compassion, sensitivity and responsiveness to other peoples feelings and needs
- Able to work as part of a team, co-operating to work together and in conjunction with others and willing to help and assist wherever possible and appropriate appreciating the value of diversity in the workplace
- Able to develop, establish and maintain positive relationships with others both internal and external to the organisation and with patients and their carers
- Able to work under pressure, dealing with peaks and troughs in workload managing unpredictable service demands
- Positive and flexible attitude to dealing with change able to respond to the changing needs of the patient in an appropriate and timely manner
- willing to change and accept change and to explore new ways of doing things and approaches
- Highly motivated and reliable
- Has a strong degree of personal integrity able to adhere to standards of conduct based on a culture of equality and fairness
- Demonstrates values consistent with those of the Trust
- Ability and willingness to adopt a flexible approach to work on the occasions it may be required.
Qualifications
Essential
- Professional degree or diploma in relevant field
- Post Graduate qualification in specialist field
- Appropriate statutory professional body registration
Skills and Attributes
Essential
- Specialist assessment, planning and evaluation skills
- Complex analytical and creative problem solving skills in unpredictable situations
- Workload management including delegation of tasks and day-to-day team leadership
- Competent IT skills in order to collect and interpret data, present reports and compile simple presentations
- Effective verbal, non-verbal and written communication skills including communicating complex or potentially distressing information to patients / carers and managing conflict when appropriate
- Risk assessment skills
- Reflective practice skills able to give clear and effective feedback
- Able to research, understand and evaluate evidence in order to contribute to practice development
Employer details
Employer name
Leeds Community Healthcare NHS Trust
Address
St. James's University Hospital
Beckett Street
Leeds
LS9 7TF
Any attachments will be accessible after you click to apply.
C9833-YK-AS-707-23
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