The post holder will work as a member of the Neighbourhood Team in Older Persons' Mental Health providing a high quality, comprehensive mental health service for older people in Taunton and West Somerset with severe and enduring mental health difficulties.
To offer advice, assessment and brief intervention for older adults who have been referred into our service. To provide robust and therapeutic treatment as part of the wider community mental health service response to the population of Somerset.Main duties of the job
The purpose of the Single Point of Access (SPA) is to assess older people being referred to Taunton and West Somerset OPCMHT to ascertain the most appropriate service to meet their needs. The post requires significant clinical and organisational skills. You will adhere to the goals of 'No wrong Front Door' and support the operations of the Team who seek to identify the right service for a person at the right time.
You will be responsible for coordinating the intake of referrals into Taunton and West Somerset OPCMHT, carrying out telephone triages, face to face assessments and brief interventions with people aged over 65yrs and their families. You will also support the daily management of the duty rota.
The SPA Clinician will work with front line administrators and OPCMHT colleagues to identify presenting needs, manage risk and complete/co-ordinate DUTY visits. This will involve liaising with the person referred, their carers/family members and professionals at the point of referral.About us
As an organisation, Somerset NHS Foundation Trust offers employees a wide range of benefits including flexible working, NHS pension scheme, generous annual leave allowance and a commitment to career development.
You will be eligible for our Blue Light Card and a wide range of NHS exclusive shopping & leisure discounts.
We are proud of our skilled, diverse workforce and as an inclusive employer we welcome applications from all backgrounds.
Working in Somerset enables you to enjoy the idyllic countryside, areas of outstanding beauty and stunning coastlines whilst still only being a stone's throw away from bustling city centres like Bristol, Bath and Exeter and only two hours away from London.
There are excellent educational facilities in the area and, when compared to other regions, house prices are reasonable.
Somerset offers the countryside and the cosmopolitan - there is truly something for everyone!Job descriptionJob responsibilities
Communication and Key Working Relationships Screening new referrals Complete telephone triages/screening for people who are referred to our service, making contact with families, allied professionals and the person themselves Complete over the telephone risk assessment and management plans Complete duty assessments and interventions Liaise daily with the duty worker for Taunton and West Somerset OPCMHT Work alongside admin colleagues to ensure a smooth and timely response/screening for all new referrals. Comply with the service requirements for the completion of routine outcome measures Supporting the Integrated Team with queries coming into the Integrated Team HUB.Planning and Organisation
Organise, plan and co-ordinate visits with the duty worker or other teams
To provide supervision of junior staff members.Analytics
Maintain clear and concise documentation following face to face or telephone appointments with patients and/or their families.
Organise and maintain, alongside admin colleagues, clear referral databases and outcome data for the team.
Responsibility for Patient / Client Care, Treatment & Therapy
The post folder will be expected to offer face to face and telephone appointments to older persons referred to the OPCMHT.
To offer brief assessment and intervention holding a small caseload.
Offer face to face and telephone risk assessments, including creating and planning risk management.
Communicate effectively with First Response service/Intensive Dementia Service where there is an issue of risk.
Where required, ensure patients are effectively safeguarded, including making and liaising with social care where there are identified safeguarding concerns.
Be responsible for the communication about the service to referrers and key stakeholders.
Policy, Service, Research & Development Responsibility.
Where required, working alongside the Team Manager and Neighbourhood HUB team, review and develop the teams policies and procedures.
Where required/appropriate, support the Team Manager and HUB Team in developing the service or carry our service reviews.
Where required/appropriate, engage, participate or lead on QI projects developed for the service.
Responsibility for Finance, Equipment & Other Resources It is the responsibility of all staff that they do not abuse their official position for personal gain, to seek advantage of further private business or other interests in the course of their official duties. You will be responsible for keeping IT and mobile equipment safe secureResponsibility for Supervision, Leadership & Management To receive regular clinical and professional supervision from a senior Clinician and, where appropriate, other senior professional colleagues.
To gain additional specialist experience and skills relevant to clinical discipline and the service as agreed with the professional manager.
To provide advice, consultation and clinical supervision to other members of the team.
To provide advice, consultation and training to staff working with the client group across a range of agencies and settings, where appropriate.
Information Resources & Administrative Duties Ensure patient recording and management of patient information is in line with GDPR and trust practices
Effort, Mental and Environment Be able to respond and manage sensitive and at times distressing information .
Effectively use supervision to seek support where appropriate.Person SpecificationphysicalEssential Professional registrationEssential
- oRMN OR Diploma/Degree in Occupational Therapy OR Social Work OR other relevant health or social care professional qualification, OR qualification in a relevant psychological therapy
- oRelevant degree or equivalent experience oEvidence of continuous professional development oExperience of supervision and appraisal
- oExperience of mentorship role
- oAbility to carry out assessments and psycho-social interventions oKnowledge of mental health and community care legislation and policy oKnowledge of Recovery focused practice oKnowledge and experience of child and adult protection work oKnowledge and experience of a range of motivational interviewing, solution focused therapy and psychological therapy (i.e. CBT/CAT)
Employer detailsEmployer name
- oSignificant experience in working with people with complex clinical and risk presentations. oExperience of offering clinical supervision to other professionals oWorking with clients in the community and inpatient settings oExperience of working with families, careers, and significant others oProven leadership skills
Somerset NHS Foundation TrustAddress
Blackbrook Park Avenue
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