Senior Audiologist - Balance Service

Royal Surrey NHS Foundation Trust
£37,162 to £44,629 per annum
Closing date
3 Dec 2023

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Senior Audiologist - Balance service - Maternity cover

We are looking to recruit a clinically competent audiologist with experience in Vestibular Audiology.

The post-holder should be familiar with diagnostic assessments such as VNG, calorics, VEMPs, v-HIT and Posturography testing and vestibular rehabilitation methods including exercises and positional techniques.

We currently offer hearing services for 3 Foundation trusts at 12 sites across Surrey and Hampshire. This post is based in Guildford although you may be required to travel to an outreach clinic on occasion.

The post-holder will provide routine and specialist clinical services to adults and work within a multi-disciplinary team.

Staff members benefit from taking part in a wide range of educational and professional development opportunities comprising monthly clinical training sessions, journal clubs, and case study sessions. Staff members are also supported to attend audiology training courses. In addition, there are plenty of in-house educational activities ranging from training programmes on audiology specialities (e.g., paediatric, tinnitus, vestibular diagnostics and rehabilitation, physiological measurements etc) to taking part in ongoing research projects.

Main duties of the job

The post holder will:
  • Perform, interpret and report on a comprehensive range of testing activities related to disorders of balance including calorics, videonystagmography, vestibular evoked myogenic potentials, v-HIT, posturography and bedside clinical assessment.
  • Provide a comprehensive range of expert rehabilitative vestibular rehabilitation services for patients, including determining care plans for individual patients and including onward referral to other services as appropriate.
  • Be responsible for the day to day running of the balance service and its connected outreach sites in the absence of the Balance team leader.

About us

Royal Surrey is a compassionate and collaborative acute and community Trust. Recognising that our 5000 colleagues are our greatest strength, we offer a comprehensive health and wellbeing program along with a commitment to developing and advancing your career. Our diverse and welcoming Royal Surrey family will ensure you that you feel valued from your initial interview through your entire tenure.

We are clinically led and provide joined up care by bridging the gap between hospital and community services alongside regional specialist cancer care. Our main acute hospital site is in Guildford with community hospital sites at Milford, Haslemere and Cranleigh. We provide adult community health services in homes across Guildford and Waverley.

We have received an overall Good rating from the CQC with Medical care (including older peoples care), End of Life Care and Maternity services being deemed Outstanding by the CQC.

Royal Surrey has a strong reputation and history to build on. We are proud of our achievements and we are investing in our colleagues through our commitment to supporting professional development as well as investing more than �45 million in our physical environment and new equipment in the next few years. There has never been a better time to join us.

Although it isn't the Trusts normal practice, adverts may close early, so you are encouraged to submit an application as soon as possible.

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Job description

Job responsibilities

  • Provide clinical sessions and be responsible for the routine operation of clinical sessions and support the financial management of the Audiology Service at RSCH, and in outreach clinics, working in compliance with the policies, protocols and procedures of the Audiology service to ensure professional standards are maintained.
  • Work according to the policies, protocols and procedures of the services as the designated lead audiologist at an outreach clinic and will apply for advice and guidance from the Balance service leads and the Head of Audiology services as necessary.
  • Be responsible for the supervision and training of students and junior staff and participate in the development of audiology staff and service development.
  • Perform, assess interpret and report on a comprehensive range of testing activities related to disorders of balance, including calorics, videonystagmography, vestibular evoked myogenic potentials, v-HIT, posturography and clinical bedside testing.
  • Provide a comprehensive range of expert vestibular rehabilitation services for patients, supporting the development and maintenance of user-friendly services.
  • Provide a comprehensive range of expert diagnostic and rehabilitation audiology services for all ages of patient supporting the development and maintenance of family-friendly and user-friendly services.
  • Undertake a comprehensive range of technical activities related to the hearing assessment and fitting and fine tuning of hearing aids with adults and have the skill to apply information to the use and application of appropriate hearing aids.
  • Be responsible for the careful and accurate recording of patient sessions and clinical observations archiving paper based data onto computer systems and writing in patient notes in compliance with Trust policies.
  • Have the judgemental skills needed in performing and choosing the vestibular tests required in vestibular clinics based on patient history.
  • Be responsible for not wasting resources by careful use and good judgement and be responsible for the care, use and daily calibration of equipment, reporting on any faults and acting on faults reported by junior staff so that repair and maintenance of equipment can be maintained at a high standard.
  • Be required to communicate complex information to patients with skill, reassurance and understanding. Be able to explain vestibular results and technical information which may involve breaking bad news to patients. The post holder will adapt their communication method to ensure that the patient is able to understand them using communication tactics that are optimal for the patient.
  • Be required to offer counselling and support in emotive and sensitive situations sympathetically handling the expectations, questions, frustrations and distress of patients.
  • Be able to deal with aggressive or confrontational patients by calming the situation.
  • Provide specialist advice counselling and support to patients to help minimise disability due to balance problems.
  • Work closely with clinicians and other professionals to provide specialist vestibular advice to aid patient care.
  • Implement good working practices in compliance with the Trusts Human Resources policies.
  • Take responsibility for handling complaints and any concerns arising from patients in outreach clinics or RSCH in collaboration with the Balance team lead and Head of Audiology Services.
  • Have computer keyboard skills and the knowledge to be able to use the departmental IT systems including the patient management system.
  • Participate in research and development as may be necessary, and in audit and monitoring performance in order to assure the quality of services and strive for continued improvement in service delivery.
  • Implement new procedures and make recommendations proposing changes to working practice in own area of work in liaison with Balance team lead with the aim of improving the patients experience and the service.
  • Update their own professional knowledge, keeping abreast of new technologies and audiological techniques and be responsible for ensuring Continued Professional Development as required for state registration.
  • Be responsible for planning own time management and that of junior staff to ensure effective use of clinical time.
  • Be responsible for undertaking monthly activity reports in the outreach clinics to monitor clinical activity and enable financial management.
  • Maintain good and effective communication with all staff and the general public through the management framework of the department.
  • Comply at all times with the RSCH and outreach hospitals Health and Safety policies in particular following agreed safe working procedures and reporting incidents using the Trusts Incident Reporting system.
  • Co-operate with all policies and procedures designed to ensure equality of employment. Co-workers, patients and visitors must be treated equally irrespective of gender, ethnic origin, age, disability, sexual orientation or religion.
  • Maintain and participate in clinical governance of the Audiology Services.
  • Respect confidentiality at all times and not divulge patient information unless sanctioned by the requirements of the role.
  • Actively support and assist colleagues across the Trust to achieve their personal and RSCH objectives and the post holder will receive similar support.
  • Take responsibility for the operational management of the balance service in an outreach Hospital.
  • The post holder will be responsible for managing and supervising junior staff working in the outreach hospital.

  • Person Specification



    • A BSc or PTP in Audiology Or BTEC National Certificate in MPPM BAATS Part 1 & 2
    • Certificate in Audiological competence
    • Member of British Academy of Audiologists
    • Registered as a Healthcare Scientist with the Health Professionals (RCCP/HCP0


    • HTS certificate in Balance diagnostics and / or Balance rehabilitation

    Knowledge and Experience


    • Advanced theoretical and practical knowledge of clinical Audiology and hearing aid technology oAuditbase patient management system oNoah software oHearing aid software - Oticon and Phonak software
    • Clinically competent at assessing candidacy and treating vestibular patients
    • Experience of working as an independent practitioner for a range of vestibular assessment and rehabilitative techniques and outcomes. oCalorics oVideonystagmography oVestibular Evoked Myogenic Potentials oPosturography ov-HIT oBedside Clinical Assessment Vestibular Rehabilitation
    • Evidence of post qualifying and continuing professional development


    • Possess a thorough and current knowledge of NHS policy, the present general management agenda for change, and the generic and specific operational working of the organisation
    • Must have an understanding of the background to and aims of current healthcare policy/national guidance/CQC/ and appreciate the implications of this on engagement

    Skills and Capabilities


    • Leadership and team building skills
    • Excellent communication skills
    • Ability to work under pressure, meet deadlines, prioritise workloads and delegate appropriately
    • Experience of managing and motivating a team
    • Strategic thinking with the ability to anticipate and resolve problems before they arise
    • Ability to make decisions autonomously, when required, on difficult issues, working to tight and often changing timescales
    • Working knowledge of Microsoft Office with intermediate keyboard skills OR/AND any other relevant IT systems applicable to the applicant
    • Equality and Diversity Needs to have a thorough understanding of and commitment to equality of opportunity and good working relationships both in terms of day-to-day working practices, but also in relation to management systems

    Employer details

    Employer name

    Royal Surrey NHS Foundation Trust


    The Royal Surrey Hospital

    Egerton Road


    GU2 7XX

    Any attachments will be accessible after you click to apply.


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