The North Wiltshire Primary Care Liaison Service has been through an exciting period of change and improvement. We are looking for an experienced practitioner to continue supporting and leading the team to support its vision of clinical excellence.
The successful candidate will lead and inspire the team to deliver a high quality and effective service for service users and carers. Working in partnership with the Team Manager, the postholder will ensure excellent operational and clinical standards are maintained within the team. This will be underpinned by robust and effective individual and team supervision processes. The postholder will demonstrate in their day to day work, a high standard of clinical quality and leadership.Main duties of the job
To provide leadership, supervision, support and consultation to staff within the MDT, in line with the relevant clinical pathway as outlined within the operational procedures.
Being an inspirational leader, practicing and sharing excellent clinical practice while also motivating others to deliver a high quality service. Balancing competing demands across the range of key result areas, keeping the needs of service user and carers at the heart of service delivery. Able to challenge operational issues effectively to ensure that service users receive the most appropriate support in their journey.About usWe are AWP (Avon and Wiltshire Mental Health Partnership NHS Trust)
a diverse organisation with over 5,000 dedicated staff providing inpatient and community-based mental health care. We provide services from a range of locations to approximately 1.8 million people living in Bath and North East Somerset (B& NES), Bristol, North Somerset, South Gloucestershire, Swindon, across the county of Wiltshire and in parts of Dorset. Our outstanding people promote mental health and wellbeing. The expertise and resources within AWP are dedicated to a person-centred approach for those who use our services and for all employees. We recognise that happy and fulfilled employees give better care.
At AWP we actively encourage applicants from all backgrounds we are particularly keen to encourage applications from people from Black, Asian and minority ethnic backgrounds, those with disabilities and from the LGBTQ+ community. We want people to bring their unique blend of experiences, backgrounds, perspectives and knowledge to AWP, as diversity makes us stronger.Job descriptionJob responsibilities
The postholder will lead and inspire the teams across Wiltshire to deliver a high quality and effective services for service users and carers. Working in partnership with team managers and Team based senior practitioners the postholder will support teams to learn from incidents and complaints and support the implementation of quality improvement processes to ensure excellent clinical standards are maintained within the teams. The postholder will demonstrate, in their day to day clinical work, an area of advanced practice e.g. CBT, Non medical Prescribing.
Key Result Areas1. To lead and inspire the teams to deliver a high quality and effective recovery services for service users and carers.2. To provide clinical leadership to ensure where appropriate the services learn from incidents and complaints that have occurred within the services3. To support teams to identify learning and implement quality improvement changes to aid the teams learning and development.4. To be responsible for, working collaboratively with the Clinical Lead, team based managers and senior practitioners, the development and implementation of robust governance and quality structures for Wiltshire Teams, bringing in other resources as required.5. Within sphere of expertise, and advanced practice, to be responsible for providing defined interventions to individuals on other workers caseloads and to provide clinical supervision for other practitioners where appropriate.6. To plan, deliver, and evaluate defined advanced specialist therapeutic interventions within sphere of expertise ,including to service users who maybe on other caseloads. This might include:a. Family interventionb. Psychological therapies such as CBT. c. Medication managementd. Interventions under the Mental Health Act7. To work collaboratively with team based managers and senior practitioners to support effective engagement with carers.8. To lead, in partnership with the team based managers, ensuring the services develops and maintains excellent clinical standards, and effective caseload supervision, underpinned by robust and effective individual and team supervision processes.9. To oversee and ensure, across the teams, there are effective risk management plans and strategies, for service users and carers, taking account of risks to service users, carers, the organisation, staff and the public.10. In collaboration with service users and carers, to be responsible, across the services for facilitating and ensuring, the development of complex comprehensive crisis plans, rapid access plans, advance statements etc, involving other agencies such as primary care etc where appropriate.11. To support teams to develop and maintain, good partnership working with other services throughout all treatment episodes, to ensure pathways are effective and efficient12. Develop and maintain communication with a wide range of people/services/ agencies about complex matters or in complex situations with the purpose of sharing developing or resolving difficult or complex issues for the benefit of service users/carer and the services.13. To represent the organisation in a range of settings, presenting, facilitating orexplaining as appropriate and dealing with any questions or difficulties as they arise14. To personally build and lead others to build, hope inspiring relationships with service users, which acknowledge the personal journey of each person, and focus on strengths and aspirations to allow the creation of meaningful personal recovery plans.15. To support the team based managers and senior practitioners in developing systems and processes for the effective management and monitoring of the team caseload, on a day to day basis, ensuring that time is prioritised effectively, and service users and carers receive the appropriate level of service.16. To lead and promote a whole team approach within the services to ensure a shared ownership of the team caseloads17. To be responsible for working with team based managers and senior practitioners to regularly monitor and evaluate the quality improvement programs within teams.18. To be responsible for the protection of individuals from abuse and harm in line with local safeguarding policies and procedures, by developing and reviewing with others protection plans and management strategies, ensuring the appropriate sharing of information.19. Personally and leading others to collaboratively and sensitively work with individuals with a range of mental health needs to develop skills to manage their own health, in accordance with their personal recovery plan by actively promoting and using approaches which are affirming, build on strengths, identify past positive experiences and success, and use small steps to move towards the persons goal.20. To work with the Team based Managers to ensure the continuing improvements to the service in line with organisational goals.21. To support teams to maintain the single health and social care record, ensuring both paper and electronic records are kept up to date in accordance with professional and organisational standards.22. Report and record within agreed timeframes, all activity relating to information reporting and performance requirements and Quality Development plans.23. To participate in, and deliver as required, management, caseload and clinical supervision in accordance with trust policy.25. Demonstrate responsibility for developing own practice in line with professional qualifications and for the development of others, both practitioners, and those in training by making use of and providing, effective feedback, specialist therapeutic clinical supervision, coaching and appraisal.26. To adhere to professional codes of conduct ensuring required skills and competencies required are maintained.27. Promote monitor and maintain best practice in health, safety and security of self and others, undertaking assessments and taking appropriate action where required.28. Work with the Teams to develop a culture that promotes equality and values diversity.29. Lead, practices which enable effective team working.Person SpecificationQualificationsEssential
- Registered Mental Nurse (RMN), Social Work qualification (CSS, CQSW or DipSW), Occupational Therapy qualification or Psychology qualification.
- Formal post-graduate diploma level qualification in relevant field
- Current relevant registration with NMC or HCPC
- Evidence of recent professional development
- Substantial post-registration experience gained working in front-line services, undertaking assessments and delivering therapeutic interventions including in the most complex clinical cases
- Demonstrates a highly developed understanding of the principles of recovery and the role of secondary mental health services in the delivery of care and able to show how this has been delivered in practice
- Experience of delivering defined outcomes against measurable targets
- Experience of undertaking complex carers' and family assessments
- Experience of providing clinical supervision
Employer detailsEmployer name
- Ability to articulate an advanced and detailed understanding of the relevant legal frameworks/legislation
- Evidence of teaching/training skills
- Highly developed verbal communication skills
Avon & Wiltshire Mental Health Partnership NHS TrustAddress
Green Lane Hospital
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