Through strong clinical leadership the Matron will support the Ward and Departmental Senior Nurses to promote excellence in nursing care to maintain and improve clinical standards. The post holder will ensure that all patients are treated with compassion, dignity and respect placing value on the diversity of the local community and beyond. He/she will promote best practice in the prevention of infection through ensuring a clean and safe environment, and that clinical practices are in accordance with Trust policy and best practice guidelines to minimise the risk of infection.Main duties of the job
The Matron's key responsibility is to ensure that the patient experience is of the highestquality inspiring patient and public confidence. This will be achieved through high visibility,accessibility and surveillance. The post holder will be expected to work clinically for anagreed 20% of their time and where required will be a specialist in their clinical area. Thepost holder will be responsible for ensuring the implementation of the Matron's Charter intheir area.
The Directors, the General Managers and the Heads of Nursing lead each Directorate. TheMatrons report directly to their Head of Nursing who has overarching responsibility for theoperational management and strategic direction of nursing.About us
Our people are our greatest asset. When we feel supported and happy at work, this positivity reaches those very people we are here for, the patients. Engaged employees perform at their best and our Equality, Diversity & Inclusion (EDI) initiatives contribute to cultivate a culture of engagement. We have four staff networks, a corporate EDI Team and a suite of programmes and events which aim to insert the 5 aspirations: Improving representation at senior levels of staff with disabilities, from black, Asian, and ethnic minorities background, identify as LGBTQ+ and women, through improved recruitment and leadership development Widening access (anchor institution) and employability Improving the experience of staff with disability Improving the EDI literacy and confidence of trust staff through training and development Making equalities mainstream Job descriptionJob responsibilitiesKey Result Areas & Performance:
To manage the quality of the provision of nursing care at all times, within their ward /department by:
- Holding Ward/Departmental Sister/Charge Nurse to account for delivery of their keyperformance indicators in clinical areas on the Synbiotix databas
- In conjunction with the Directorates Workforce Manager ensure effective action is taken where nursing performance is at risk of falling below expected levels andstandards are not maintained.
- Ensuring that the Trusts Nursing and Midwifery priorities are implemented locally
To take appropriate action on issues of staff discipline, grievance, poor performance and sickness, up to but not including dismissal. Risk & clinical governance:
Person SpecificationQualifications and TrainingEssential
- Ensure patients are cared for in a clean and safe environment, including the appropriate decontamination of multi-use equipment, taking remedial action if standards are not maintained.
- Be champions for driving the infection prevention and control agenda andchallenging poor practice.
- Manage and respond to complaints and adverse incidents, including seriousuntoward incidents. Liaise with the PALS Department regarding informal complaintsand where possible actively diffuse complaints to avoid escalation
- Undertake root cause analysis and develop action plans, ensuring that this leads tochange in practice.
- Ensure Risk Assessments are undertaken and action plans implemented in wardsand departments
- Lead on the implementation of patient safety strategies such as Saving Lives andClinical Performance Indicators.
- Share best practice and drive improvements in patient care through the MatronsForum.
- In conjunction with the Surgical Head of Nursing, the Matron will be responsible formonitoring and maintaining excellent clinical standards within clinical teams.
- Registered nurse qualification
- Degree or equivalent clinical/advanced practice
- Extensive experience post registration
- Masters Degree or working towards
- Evidence of post registration/ qualification
- Management/Leadership qualification
- Clinical expertise relevant to the post
- Experience of managing staff
- Recent experience of working at Band 7 or equivalent in an acute setting.
- Leadership of clinical governance and patient safety
- Achievement of high quality patient care through evidence based practice
- Experience of successfully leading and implementing change
- Ability to think and plan strategically, operationally and creatively and to prioritise work programs in the face of competing demands
- A good understanding of the changing NHS environment
- Highly developed written and verbal skills
- A strong sense of personal and team accountability coupled with a clear understanding of the boundaries around delegated authority
- Ability to work on service development projects
Employer detailsEmployer name
- Excellent inter-personal and communication skills
- High level of work organisation, selfmotivation, drive for performance and improvement
- Flexibility in approach and attitude
- Strong sense of commitment to openness, honesty and integrity
- Able to work with staff at all levels across the Trust
- Able to work to tight deadlines and cope under pressure
Lewisham and Greenwich NHS TrustAddress
University Hospital Lewisham
Lewisham High Street
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