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Deputy Director of Operations - Saint Mary's Managed Clinical Service

Manchester University NHS Foundation Trust
Depending on experience Attractive Remuneration Package
Closing date
29 Nov 2023

View more

Other Health Profession
Contract Type
Full Time
We are seeking a passionate and inspired individual to be responsible for the direct delivery of all patient services across Saint Mary's Managed Clinical Service under direction from the Director of Operations.

As the Deputy Director of Operations, you'll role model a values led compassionate style of leadership which promotes empowerment and ensures that decision-making is allocated to appropriate levels, allowing our teams to feel they make a valuable contribution, leading to a high performing, inclusive, open and transparent culture. Using your management expertise, you'll support the Director of Operations to ensure that all operational performance targets, including waiting lists, finance, quality of services to patients and improve services towards best practice standards within available income are achieved.

What's more, you'll work closely with the senior leadership teams within the Divisions and the Saint Mary's Hospital Directors to deliver ambitious strategies, plans and objectives so collaboration and shared thinking will be an everyday ingredient in this role.

Main duties of the job

Service Delivery

o To manage all services across Saint Mary's Managed Clinical Service (MCS) ensuring the development and maintenance of the highest standards.

o In conjunction with the Divisions and the Saint Mary's Directors, ensure that the Saint Mary's Managed Clinical Service is able to meet its operational performance standards.

o To assume responsibility for the resolution of any urgent issues within Saint Mary's Managed Clinical Service under the advice and guidance of the Director of Operations.

o To participate in the Senior Manager/Director's on-call rota as required

About us

MFT is England's largest NHS Trust with a turnover of �2.5bn & is on a different scale than most other NHS Trusts. We're creating an exceptional integrated health & social care system for the 1 million patients who rely on our services every year.

Bringing together 10 hospitals & community services from across Manchester, Trafford & beyond, we champion collaborative working & transformation, encouraging our 28,000 workforce to pursue their most ambitious goals. We set standards that other Trusts seek to emulate so you'll benefit from a scale of opportunity that is nothing short of extraordinary.

We've also created a digitally enabled organisation to improve clinical quality, patient & staff experience, operational effectiveness & driving research and innovation through the introduction of Hive our brand-new Electronic Patient Record system which we've launched in September 2022.

We're proud to be a major academic Research Centre & Education provider, providing you with a robust infrastructure to encourage and facilitate high-quality research programmes. What's more, we're excited to be embarking on our new Green Plan which will set out how MFT continues to play its part in making healthcare more sustainable.

At MFT, we create and foster a culture of inclusion and belonging, provide equal opportunities for career development that are fair, open and transparent, protecting your health and wellbeing and shaping the future of our organisation together.

Job description

Job responsibilities

To find out more about the key responsibilities and the specific skills and experience youll need, take a look at the Job Description & Person Specification attachments under the Supporting Documents heading. So that youre even more equipped to make an informed decision to apply to us, youll need to take time to read the Candidate Essentials Guide that sits with the Job Description and Person Specification. This document provides you with details about the Trust, our benefits and outlines how we care for you as you care for others. Most importantly, it also contains critical information youll need to be aware of before you submit an application form.

COVID-19 vaccination remains the best way to protect yourself, your family, your colleagues and of course patients from the virus when working in our healthcare settings. Whilst COVID-19 vaccination is not currently a condition of employment, we do encourage our staff to get vaccinated. If you are unvaccinated, there is helpful advice and information available by searching on the NHS England website where you can also find out more about how to access the vaccination.

Diversity Matters

MFT is committed to promoting equality of opportunity, celebrating and valuing diversity and eliminating any form of unlawful discrimination across our workforce, ensuring our people are truly representative of the communities we serve. All individuals regardless of age, disability, gender reassignment, marriage and civil partnership, pregnancy and maternity, race, religion or belief, sex and sexual orientation are encouraged to apply for this post. As an inclusive employer, we are here to support you. If you have any special requirements to help you with your application, email our team at

Were looking forward to hearing from you!

Person Specification



  • Master's Degree or equivalent knowledge
  • Evidence of continuing professional development.


  • Degree Level education or equivalent preferably in a health care subject



  • Successful track record and relevant experience as a Senior Manager within an NHS organisation managing clinical services
  • Demonstrate evidence of sound financial/staff management.
  • Evidence of effectively managing change.


  • Experience within an acute hospital setting.



  • Sound knowledge base of the NHS, the current issues, its values and principles of timely local access for the population.



  • A strong commitment to the values of MFT



  • Requirement to be on call rota.

Employer details

Employer name

Manchester University NHS Foundation Trust


Oxford Road Campus


M13 9WL

Any attachments will be accessible after you click to apply.


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