An exciting opportunity has arisen for a motivated and enthusiastic individual to work in the Division of Surgery as an Assistant General Manager. You will be a key member of the Divisional management team and will contribute to the overall management and strategic development of the division as a whole.
We are looking for a motivated self-starter with experience of operational service management and improvement a problem-solver with excellent communication and influencing skills who will be able to make a real impact on our services. The management team is a small, close-working team and you will find that colleagues are supportive and encouraging of personal development. You will also gain a breadth of experience from your involvement in the key services that are crucial to the Trust.
This role is ideal for established operational managers working at Band 8a, or experienced operational managers currently working at Band 7 who are ready step up, and looking for career advancement and development. The role will offer the opportunity to consolidate and further develop core operational management skills within a supportive team environment. This is a fixed term post for 18 months to cover the secondment of the current post holder.Main duties of the job
- Developing relationships with the Heads of Service, Clinical Directors, Clinical Leads, with direct line management responsibility for Performance & Operations Managers.
- Ensuring systems are in place for efficient and effective service delivery including supporting patient flow, and the resolution of operational issues, thus ensuring that the patient experience is of the highest possible quality.
- Contributing to shaping Divisional work plans and provide opinion and feedback on the direction and management of Division.
- Representing the Division at appropriate Trust and external meetings.
- Ensuring performance management structures are in place to assure delivery of business plan objectives within service areas.
- Delivering on trust and national targets for RTT and cancer
- Inputting into the process for investigating both informal and formal complaints. Responsible for ensuring that final written responses are made available in a timely fashion and actions implemented.
- Ensuring that sustainable service redesign and improvement is at the heart of performance delivery, including leading on the division's 'working smarter' agenda.
University Hospitals Bristol and Weston NHS Foundation Trust (UHBW) is one of the largest acute Trusts in the country, bringing together a combined workforce of over 13,000 staff and over 100 different clinical services across 10 different sites, serving a core population of more than 500,000 people across South West England. UHBW has been rated by the CQC as 'Good' overall and our staff are proud to deliver excellent care to the people of Bristol, Weston and beyond. As a forward-thinking multi-award winning Trust and a digital exemplar committed to improving patient care, our world-leading research and innovations are having a positive local and global impact. Our hospitals are spread across Bristol and Weston, join us and you can enjoy the very best of both worlds city living within a stone's throw of the countryside or beside the seaside, both with easy access to all that the South West has to offer. UHBW is committed to safeguarding and promoting the welfare of children, young people and vulnerable adults. As an equal opportunities employer actively working towards a diverse workforce we aim to recruit and retain a workforce which represents the rich diversity of the local population at all levels and are committed to designing our services around the needs of individual patients and those around them. Anonymous information will be used from your application in order to ensure we're meeting our pledge.Job descriptionJob responsibilities
For a more detailed job description and main responsibilities, please refer to the job description document attached to this vacancy.Person SpecificationQualifications and TrainingEssential
Knowledge and ExperienceEssential
- Proven experience in managing clinical services
- Evidence of management training
- Degree level education or equivalent experience
- Post Graduate qualification or equivalent experience (preferably in healthcare management)
- Relevant managerial experience
- Operational and strategic planning and management
- Performance management
- Management of budgets
- Experience of managing waiting lists, capacity planning and service improvement methodologies
Skills and AbilitiesEssential
- Management of change with an interest in culture change
- Experience of service integration
- Effective communication at all levels
- Leadership Skills
- Influencing and negotiating in multi-disciplinary teams
- Strong organisational skills
- Ability to quickly establish credibility with senior staff and maintain good working relationships
- Ability to empower others
- Excellent problem-solving skills
- Ability to focus both strategically and tactically to achieve goals
- Able to travel to sites throughout the Division
- Capacity to work flexibly (time and location) to the needs of the role
Employer detailsEmployer name
- Ability to manage self and exhibit skills, including self-awareness, self-management and drive for improvement
- Ability to quickly adapt to change and work in ambiguity
- Political acumen
- Confident and approachable style
- Credible with staff at all levels
- Flexible and Team player
- Work on own initiative
- Able to work under pressure to meet deadlines
- Commitment to NHS
University Hospitals Bristol and Weston NHS Foundation Trust (UHBW)Address
Bristol Royal Infirmary
Upper Maudlin St
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