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Directorate Support & Quality Manager - Cambridge IVF

Cambridge University Hospital NHS Foundation Trust
£35,392 to £42,618 a year p.a. pro rata
Closing date
26 Nov 2023

View more

Other Health Profession
Band 6
Contract Type
Full Time
We are seeking a passionate and motivated individual with quality improvement experience, as well as a proven track record of working with clinical and non-clinical teams to facilitate successful change and quality improvement. Applicants must have experience with managing incidents and risk.

The role is based within Cambridge IVF (CIVF), we are part of CUH but based off-site in Trumpington. CIVF is an assisted conception unit, backed by some of the world's most advanced medical research and offering a unique journey for each family in our care.

You must have excellent communication skills, be adaptable, flexible and innovative. It is essential that you have the ability to work well on your own, but also able to work well within our varied teams within CIVF. You must be highly motivated to deliver excellence in your work.

Main duties of the job

The DSM/Quality Manager will be a key member of the Cambridge IVF team.

As QM they will be responsible for facilitating the design, implementation and maintenance of the Quality Management Systems in conjunction with the quality leads and members of the senior management team.

As DSM they will assist the Deputy Operations' Manager with the operational performance of the Unit, particularly in relation to the implementation of new and improved services.

About us

Our Trust

Cambridge University Hospitals (CUH) NHS Foundation Trust comprises Addenbrooke's Hospital and the Rosie Hospital in Cambridge. With over 11000 staff and over 1100 beds the priorities of the Trust focus on a quality service which is all about people - patients, staff and partners. Recognised as providing 'outstanding' care to our patients and rated 'Good' overall by the Care Quality Commissioner, is testament to the skill and dedication of the people who work here. CUH's values - Together - Safe, Kind, Excellent - are at the heart of patient care, defining the way all staff work and behave. The Trust provides accessible high-quality healthcare for the local people of Cambridge, together with specialist services, dealing with rare or complex conditions for a regional, national and international population.

CUH is committed to promoting a diverse and inclusive community - a place where we can all be ourselves. We value our differences and fully advocate and support an inclusive working environment where every individual can fulfil their potential. We want to ensure our people are truly representative of all the communities that we serve. We welcome applications for all positions in the organisation irrespective of people's age, disability, ethnicity, race, nationality, gender identity, sex, sexual orientation, religion or belief, marriage and civil partnership status, or pregnancy and maternity status or social economic background.

Job description

Job responsibilities

Please see the attached Applicant Information Pack (combined Job Description and Person Specification) for key duties and responsibilities.

This vacancy will close at midnight on the 23rd November 2023.

Interviews are due to be held on the 29th November 2023.

Benefits to you

We offer development opportunities and a wide range of benefits including on-site leisure facilities, shopping concourse, day nurseries and access to a great transport system with easy access to airports and rail travel.

Please note if you would like to discuss the required hours of this role further, you should approach the contact given. In some cases alternative working hours will be considered.

We welcome applications from the Armed Forces.

Person Specification



  • Degree or evidence of extensive relevant experience in the NHS.
  • IQA Level 4 or equivalent.


  • BFS Quality Management Qualification.
  • UKAS Training to ISO15189.
  • Further Specialist QM Training.



  • Running an effective QMS, CAPA, RCA, Risk Assessment and Audit.
  • Attendance at quality and CG meetings.
  • Participation in internal and external assessments, audits and inspections.


  • Experience of working within an NHS quality system.
  • Line management / staff supervision.
  • Use of the IDEAS database system.
  • Use of Merlin or SharePoint.



  • Health and Safety and Risk Management via QSiD or similar.


  • Familiarity with the HFEA Code of Practice.



  • Highly Motivated, positive attitude to change.
  • Strong Interpersonal & Communication Skills.


  • Leadership and Motivational Skills.

Additional Requirements


  • The ability to understand and behave at all times, towards patients, visitors and colleagues according to the Trust values of safe, kind, excellent.

Employer details

Employer name

Cambridge University Hospital NHS Foundation Trust


Addenbrookes Hospital-Division E

Hills Road



Any attachments will be accessible after you click to apply.


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