Applications Support Senior Analyst - Band 6 - Permanent - Job Advert

Clinical Systems Team is recruiting to this position in the team which supports Cerner Millennium and other linked systems across Barts Health.

Main duties of the job

The role involves a mix of business as usual work on service requests and issues alongside work on deployment projects as new functionality is introduced. A strong background with Millennium build tools is required.

About us

Barts Health is one of the largest NHS trusts in the country, and one of Britain's leading healthcare providers.

The Barts Health group of NHS hospitals is entering an exciting new era on our improvement journey to becoming an outstanding organisation with a world-class clinical reputation. Having lifted ourselves out of special measures, we now have the impetus and breathing space to chart a fresh course in which we are continually striving to improve all our services for patients.

Our vision is to be a high-performing group of NHS hospitals, renowned for excellence and innovation, and providing safe and compassionate care to our patients in east London and beyond. That means being a provider of excellent patient safety, known for delivering consistently high standards of harm-free care and always caring for patients in the right place at the right time. It also means being an outstanding place to work, in which our WeCare values and behaviours are visible to all and guide us in how we work together.

We strive to live by our WeCare values and are committed to promoting inclusion, where every staff member has a sense of belonging. We value our differences and fully advocate, cultivate and support an inclusive working environment.

Job description

Job responsibilities

For further information, please contact Surinder Padam, Applications Support Manager at surinder.padam@nhs.net

Person Specification

Qualifications

Essential

• Educated to A level Standard
• A relevant first-degree, or equivalent qualification

Desirable

• ITIL green badge equivalent in service management
• PRINCE2 foundation equivalent in project management

Experience

Essential

• Effective communication and influencing skills
• Strong presentation and facilitation skills
• Good systems and business analysis skills
• Experience in working in a Service Management environment
• Significant Problem management experience relating to software systems
• Deployment experience in at least one major system in a healthcare setting
• Experience of Cerner Millennium system management

Desirable

• Broad understanding of NHS clinical and administrative processes
• NHS data standards and reporting Requirements

Knowledge

Essential

• Practical knowledge of Cerner Millennium and related tools
• Cerner Service Management knowledge

Skills

Essential

• The ability to work with confidence autonomously, using own initiative to solve problems and make decisions
• Significant technical ability on complex enterprise clinical systems
• The ability to set own objectives and meet targets that are in place
• Keyboard or alternative computer input device proficiency
• Must be able to input critical data accurately and at high speed.
• Proficient in Quality Assurance Techniques
• Ability to supervise and monitor less experienced staff

Other

Essential

• Open minded with a positive attitude
• Well organised with a professional approach
• Knowledge of equal opportunities and an understanding of its importance
• Effective leadership, interpersonal and communication skills
• Ability to command respect and to create a sense of community amongst the members of the project team
• Excellent written and verbal communication skills
• Confident, robust and resilient and with the drive to complete
• Capable of independent judgement
• Sufficient to perform the duties of the post with any aids and adaptations

Employer details

Employer name

Barts Health NHS Trust

Address

Mile End Hospital

London

E1 4DG

Any attachments will be accessible after you click to apply.

259-5830213GSS