This job has expired

Service Manager

Sussex Partnership NHS Foundation Trust
£50,952 to £57,349 per annum / pro rata for part time
Closing date
29 Nov 2023

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Other Health Profession
Band 8A
Contract Type
Full Time
Are you an experienced and highly motivated mental health professional with leadership experience looking for a new role and challenge? Are you committed to improving quality of care for service users and carers? Do you work collaboratively with colleagues in health, social care and other local voluntary, community and social enterprise (VCSE) organizations? If so, this post may be for you.

An exciting opportunity has arisen to join the North West Sussex (NWS) Community Adult Mental Health Services Leadership Team. The full-time 8a Service Manager position is located in the Horsham Assessment and Treatment Service (ATS), based in central Horsham. The well-established and experienced multi-disciplinary team provides secondary mental health care to the surrounding community alongside urgent care services and the local mental health hospital Langley Green Hospital in Crawley.

Main duties of the job

We are currently in the process of Transforming Mental Health Services in Sussex, to enable improved access to services that are dynamic and sustainable for the future. We are looking for an applicant with experience of staff management, service improvement, performance management along with a commitment to evidence- based practice and delivery of high-quality person-centred care.

About us

The successful candidate will join a friendly, skilled and enthusiastic team. Staff wellbeing is of central importance in the North West Sussex Service and in Sussex Partnership NHS Foundation Trust (SPFT) as a whole. There is an emphasis on encouraging and supporting our staff to develop, whilst working in a psychologically safe environment. SPFT provides mental health, learning disability and substance misuse services in and across Sussex. It aims to realise the potential of everyone who uses its services and to enable staff to do a great job. Sussex Partnership has teaching status and is developing into one of the country's leading teaching mental health trusts. The trust was rated as Good in the 2019 CQC inspection.

Job description

Job responsibilities

To be responsible for a defined cluster of teams providing high quality services within the resources available. These teams are multi-disciplinary and care group specific. Key areas of delivery are as follows:-
  • To work effectively within a multidisciplinary setting, holding self and colleagues to account appropriately and demonstrating personal commitment to integrated (managerial/professional) leadership.
  • Achieve an agreed set of health and social care performance targets.
  • Provide services within the agreed financial resources and achieve all financial targets, including cost efficiency savings ensuring maximum value in terms of clinical and cost effectiveness.
  • To contribute in the planning and delivery of service objectives, managing specific change projects as required, ensuring customer focus, consistency, quality, and cost effectiveness.
  • Respond to Serious Incidents (SIs), complaints and communications, ensuring timely and thorough investigation, effective communication of recommendations and closely monitoring actions to ensure they are fully implemented
  • Identify risk and take corrective action in line with trusts integrated governance framework.
  • To promote and display via personal actions support for the Trusts key policies on Equality and Diversity, Exemplar Employer and use of the recovery orientated approach for people with longer term problems

Deputises for the Clinical Operational Manager and colleagues as required.

Person Specification



  • Educated to degree/ diploma level with a relevant qualification or equivalent experience.
  • Clinical/post graduate management qualification or equivalent level of experience and proven ability to perform at this level



  • Minimum of 3 years experience of and demonstrable achievement in managing health/social care services.
  • Management of resources and good track record with change management, efficiency savings and financial recovery plans
  • Experience of modernising services without additional resources.
  • Experience of developing and maintaining effective partnerships with stakeholders in the redesign of services.
  • Experience of project management and imaginative planning.
  • Experience of managing a diverse practitioner team (multi site).
  • Measurable track record in involving and motivating staff to improve performance.

Employer details

Employer name

Sussex Partnership NHS Foundation Trust


New Pk House

North Street


RH12 1RJ

Any attachments will be accessible after you click to apply.


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