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Director of Quality & Safety

Barking, Havering and Redbridge University Hospitals NHS Trust
Depending on experience VSM
Closing date
28 Nov 2023

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Other Health Profession
Contract Type
Full Time
We are looking to appoint a Director of Quality & Safety. Our organisation is driven by our strategic objectives and organisational values and we want people who are strongly aligned with them.

You will be joining our organisation at an exciting time as we go through a period of transformation, having recently made changes to our senior leadership structure and how we operate across both our major sites. Having made this change within the newly formed Clinical Groups and senior site operational roles. You will have the opportunity of contributing to and ensuring the delivery of the Quality Strategy, and for its further development.

Ensure that emerging national policy continues to inform the Trust's strategy.

Management of all roles including clinical risk and safety with a clear articulation of operational versus corporate and strategic responsibilities.

Ensure clinical incidents are appropriately reported, investigated, actions taken to minimise recurrence.

Be accountable for the development and delivery of planned programme of quality assurance in line with Board and regulatory requirements.

Manage and contribute to the monthly production of the integrated quality and performance report and help oversee its continued development.

Provide analysis for the Board of data relevant to clinical quality.

Working closely with all executive directors to ensure the quality is reflected within the Trust's Board Assurance Framework, operational agenda and business planning processes.

Main duties of the job

The Director of Quality & Safety is a key senior management team post. This post will be of critical importance in the realisation of the BHRUT journey to outstanding and coordinating all aspects of quality for the purposes of ward to board governance. Key working relationships will be with the executive team and healthcare leadership teams. A critical success factor to this role is the relationship between this post and the Chief Medical Officer (CMO) and the Chief Nurse (CN) who are the executives accountable to the Board of Directors for quality of care including, patient safety, clinical effectiveness and patient experience.

About us

Under the leadership of our Chair Jacqui Smith and Matthew Trainer, our Chief Executive, we provide care for the residents of three of the most diverse London boroughs. More than half of our 7,500 strong workforce are from black, Asian and minority ethnic groups and most live in Barking and Dagenham, Havering and Redbridge. We also provide healthcare services to people in south west Essex, and specialist neurosciences services to the whole of the county.

Our services include all the major specialties of large acute hospitals, operating from two main sites - King George Hospital in Goodmayes and Queen's Hospital in Romford. We also provide outpatient services at Brentwood Community Hospital, Barking Hospital, Loxford Polyclinic, and Harold Wood Polyclinic. We have two of the busiest emergency departments in London.

As we recover from Covid-19, we're proud to be leading the way nationally in reducing the time our patients wait to get the treatment they need. The pandemic provided the drive forour teams to innovate and change.

We know we have more work to do to improve waiting times for urgent and emergency care, and our performance against the four-hour emergency access standard remains challenged, in comparison to many other London trusts.

We are particularly proud of our regional Neurosciences Centre Radiotherapy Centre Hyper Acute Stroke Unit and dedicated breast care service at King George Hospital. We're also pleased to be part of the NEL Cancer Alliance.

Job description

Job responsibilities

For further information on this role, please see the attached detailed Job Description and Person Specification.

The person specification listed below is not the full specification requirements for the role. Please ensure you review the full specification on the job description prior to submitting your application.

Applicants are advised to read all the information on the advert and the supporting information before completing and submitting an application. As you complete your application please ensure you clearly demonstrate how you meet the criteria in the person specification for this post by adequately completing the supporting information section of the application form.

All new staff appointed at the Trust are subject to a probationary period.

Applications should be made online, however, queries regarding the application process or assistance with completion of the form (for applicants with a disability) can be made to Bali Dhani, Recruitment Manager on 01708 435000 ext. 5923. Further details regarding the post may be obtained by contacting the manager as per the contact details above.

Person Specification



  • oMaster's degree in health-related subject or equivalent experience.
  • oRelevant post-graduate qualification or equivalent experience.



  • Quality governance management experience at a senior level
  • Previous significant experience of leading change in a complex environment
  • Significant experience of building effective multi-disciplinary teams and networks, including across organisation boundaries.
  • Demonstrate a track record of strategy development, including producing high level strategic documents and plans to Boards and external agencies.

Employer details

Employer name

Barking, Havering and Redbridge University Hospitals NHS Trust


Medical Director



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