Digital Transformation Project Manager

Are you looking for your next challenge? Are you exactly the person we are looking for? Applications are welcome from experienced, enthusiastic, professional people who want to join our Digital Team in this role as a Digital Transformation Project Manager.

The successful candidate will work as part of a dynamic and agile digital transformation and innovation team. They will be accountable for delivering and implementing digital products and services as part of the Digital Transformation Programme which is in support of University of Northamptonshire's Digital Strategy

The post holder will share the responsibility of identifying and recommending courses of action to support the success of projects, to establish clear planning, risk, issue and financial management and accountability arrangements.

The post holder is responsible for providing professional expertise around planning, dependencies and associated impact of change. They will lead and work alongside departmental teams working to understand and address user need ensuring successful and beneficial changes to their working practices.

The post holder will be competent with technology-enabled service re-design and service transformation. Experience of working with agile methodologies will be an advantage.

Main duties of the job

We have recently formed the University Hospitals of Northamptonshire NHS Group, bringing together the constituent organisations of Kettering General Hospital NHS Foundation Trust and Northampton General Hospital NHS Trust. We have agreed an ambitious Group Strategy 'Dedicated to Excellence' which sets out our strategic ambitions and priorities for the next five years. We have also launched our Group Digital Strategy, which sets out our ambitions over next three years to become the most digital hospital in England. Across our Digital portfolio we are working to the following principles.

Putting users' needs first.

Designing for simplicity.

Working in an agile way.

Doing things once across the Group.

Communicating and engaging throughout.

The post holder will work as part of a dynamic and agile digital transformation and innovation team. They will be accountable for delivering and implementing digital products and services as part of the Digital Transformation Programme which is in support of University of Northamptonshire's Digital Strategy.

All members of the Digital portfolio will strive towards Applying the culture, processes, business models & technologies of the internet era to respond to people's raised expectations [Tom Loosemore's definition of Digital].

About us

Northampton General Hospital is one of the largest employers in the area and we are on an exciting journey. All of our divisions are committed to doing things better, with more efficiency as we update, modernise, and advance. We have also entered into a Group Model with neighbouring Kettering General Hospital NHS Foundation Trust and become University Hospitals of Northamptonshire.

Our Excellence Values

Compassion

Accountability

Respect

Integrity

Courage

We want to recruit the best people to deliver our services across the University Hospitals of Northamptonshire and help to unleash everyone's full potential. As an organisation, we value how we communicate and promote our vacancies to all communities.

We are a Defence positive trust, supporting our reservists, veterans, spouses and partners.

The Hospital Group encourages applications from people who identify from all protected groups, especially those from BAME, Disabled and LGBTQ+ backgrounds as these are underrepresented in our hospitals.

We understand that we need to work with colleagues from diverse backgrounds and make sure the environment they work in is inclusive and collaborative.

We have active Networks that promote and support colleagues from all backgrounds.This ensures everyone feels supported and has a sense of belonging working for Kettering and Northampton General Hospitals.

Job description

Job responsibilities

Key deliverables

Develop, lead and manage the delivery of projects associated with the Group Digital Strategy, with varying levels of size and complexity ensuring that they do not have an adverse impact on patient care and quality.

Promote and practice agile methodologies in delivery of digital projects.

Report regularly on project performance, risk management and financial control.

As budget holders for projects you will carry out day to budget management duties, including administering and monitoring the project budget.

Develop business justifications, business cases and project artefacts in collaboration with Business Unit operational teams, working to principles of Minimum Viable Bureaucracy.

To ensure that services are continually reviewed and improve the quality, effectiveness and safety of care, actively seeking out and learning the lessons from complaints, compliments, investigations and other information and intelligence.

Digital Transformation

To use tools and techniques of the internet era to understand user needs and put into place solutions that meet expectations.

To support the disciplines of service design and user research to support product development.

Project assurance

Be responsible for the management of milestone delivery, interdependency of deliverables, project risks, mitigations, issues, change and configuration.

Ensure every project has an appropriately scoped project plan with clear roles, responsibilities accountabilities and timescales for delivery. Ensure each project has the right team to support delivery establishing clear agreed objectives risk management and benefits realisation metrics against which delivery can be monitored.

Proactively manage changes in project scope, identify potential crisis and devise contingency plans in conjunction with appropriate colleagues.

Develop and providing key operational management data and project reports, for review and use by the necessary Programme Board.

To foster a culture that values respect, teamwork and excellence in all aspects of the delivery of patient care.

Management and leadership

Ability and capacity to quickly absorb and understand large amounts of complex, service, financial, legal and policy information, whether in written, verbal, numerical, analytical and electronic forms.

Line Management of the project support officer and/or junior members of the project team and provide training on own project to all key stakeholder, including management, clinicians and staff at all levels.

Challenge existing practices, ensuring that progressive solutions, which consider models of best practice, are incorporated into service plans.

Interpret and lead on the local implementation of new policies applicable to the management of data and digital technology across the Trust and managing cultural change as required to embed new ways of working.

Monitor and manage budget and expenditure for projects.

Communication and relationships

Work in collaboration with users to understand their needs and ensure digital products meet their needs and provide benefits for organisation, staff and patients.

Identify where existing clinical and administrative policies and working practices will need to change in order to maximise the benefit of these new digital systems and work collaboratively with staff in order to do this.

Use developed persuasive, motivational, negotiating, influencing empathetic and / or reassurance skills especially when required to overcome significant barriers to acceptance of projects, thus drawing on the highest level of interpersonal communication skills.

Professional/ personal development

The post holder will take responsibility for their own professional development, identifying training and educational needs and agreeing ways of addressing these with the Digital Transformation Programme Manager.

Job requirements

We support distributed and flexible working arrangements, however, subject to business needs, there may be a requirement to travel between the Kettering and Northampton Hospital sites and other sites across the Group and ICS.

Frequent VDU use is required for this post for periods of up to 3 to 4 hours at a time in order to produce complex reports and analysis to support decision-making.

Standard keyboard skills

Frequent concentration will be required on a wide variety of complex issues throughout the day.

The post holder will participate in and facilitate meetings, which require a high level of concentration, with a variety of audiences and mixtures of attendees.

There will also be a requirement to present complex information at meetings which will require the individual to have a high level of concentration to ensure that there is active engagement in the subject matter at hand.

Exposure to unpleasant working conditions or hazards is rare.

Office conditions, with an occasional requirement to travel between sites in this role (for example, to support go lives of projects an unforeseen level of absence at one site support training or onboarding of new starters team workshops etc.).

Person Specification

Education, Training & Qualifications

Essential

• Educated to degree level or equivalent
• Prince2 Practitioner
• MS Project

Desirable

• Post-registration/ Postgraduate management qualification or equivalent
• Project Management Qualifications

Knowledge & Experience

Essential

• Knowledge and experience of hospital or related clinical working practices and clinical systems, gained by working in the NHS
• Project management experience gained over a number of complex programmes or projects with a range of stakeholders
• A proven track record of delivering objectives on time and within budget
• Able to articulate all of the relevant elements of sound project management
• Developed IT skills, competent in the use of Microsoft office
• Budget Management Skills
• Evidence of close working with consultants and clinical teams

Desirable

• Evidence of close working with consultants and clinical teams
• Proven experience of working as an IT Programme or Project Manager in an NHS Acute Trust IT department

Skills & Abilities

Essential

• Excellent communication skills
• Able to articulate or document highly complicated clinical concepts in a way that is accessible to people from a non-clinical background
• Able to communicate at all levels both within the hospital and with external suppliers
• Experienced user of clinical IT information systems

Desirable

• Methodical approach to problem solving

Personal Qualities & Attributes

Essential

• Leadership skills which engender confidence and respect
• Confident, enthusiastic and self-motivated
• Emotionally resilient
• Politically astute
• The ability to concentrate for extended periods to enable effective planning of complex IT programmes or projects

Employer details

Employer name

Northampton General Hospital

Address

Northampton General Hospital

Billing Road

Northampton

NN1 5BD

Any attachments will be accessible after you click to apply.

265-5534151-B