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Head and Neck Clinical Nurse Specialist

Queen Victoria Hospital NHS Foundation Trust
East Grinstead
Depending on experience £43,742 - £50,056 per annum
Closing date
26 Nov 2023

View more

Band 7
Full Time
This newly created fixed term post seeks an experienced and motivated nurse to join our multidisciplinary team. Working alongside the existing head and neck cancer nurse specialist, the role ensures the delivery of a seamless pathway of care from cancer diagnosis to treatment, rehabilitation, and, where necessary, to palliative care. Acting as Key Worker to assess and support the holistic needs of patients, relatives/carers whilst working within the specialist multidisciplinary team to deliver evidence based care.

Main duties of the job

  • This post will participate in the delivery of specialist nursing care for those undergoing diagnosis and treatment for head and neck cancer on both an inpatient and outpatient basis
  • To act as key worker for patients undergoing head and neck cancer treatment at QVH, their relatives and carers
  • To be a member of the multi-disciplinary team working to the achievement of evidence based care
  • Run Nurse Lead Clinic's
  • Assist in the development and delivery of personalised care
  • Ensure seamless pathways of care
  • To be an educational resource for staff

About us

Rated GOOD overall with outstanding care by the CQC. A specialist NHS hospital providing life-changing reconstructive surgery, burns care and rehabilitation services across the South of England and beyond.

A centre of excellence, with an international reputation for pioneering advanced techniques and treatments. Everything we do is informed by our passion for providing the highest quality care and the best clinical outcomes.

At QVH we are proud of our achievements and our specialist services continue to record excellent clinical outcomes for patients. We regularly receive excellent results from patient satisfaction surveys and on average 98% of inpatients say they would recommend the hospital to their family or friends.

Our success is underpinned by the skills and enthusiasm of our staff and a strong culture of partnership. We are fully committed to training and development of the workforce with support for continuing education and learning.

Job description

Job responsibilities

  • Act as Key Worker to provide specialist support to patients and their families / carers empowering them to participate in their treatment and rehabilitation.
  • Provide a seamless pathway of care for patients diagnosed with head and neck cancer.
  • Promote collaborative working relationships, multidisciplinary team working and effective communication between all members of the multidisciplinary team.
  • To actively participate in MDT meetings and other inter-professional discussions.
  • Communicate effectively to sensitively inform patients and their carer/families of cancer diagnoses. To discuss all treatments for head and neck.
  • Where appropriate act in the role of advocate in order to enable patients to make informed decisions.
  • Provide both written and verbal information to assist patients, their families and carers in treatment decision making.
  • Undertake holistic patient assessments and care planning to meet the individual patient needs.
  • Run Nurse Lead Clinic's.
  • Participate in the completion of treatment summaries.
  • Provide emotional and psychological support to patients, identify make appropriate onward referrals for specialist psychological support.
  • Liaise with other specialist nurses and healthcare professionals to provide a high standard of patient care. Refer where necessary to services both internally and externally to the Trust.
  • Act as a point of contact for referring centres, ensuring and taking responsibilities for the dissemination of information and feedback where appropriate.
  • To respect the patients right to confidentiality, acknowledging also the families/carers needs which may at times conflict with those of the patient.
  • To assist in the organisation and running of the patient support group.

Education and Training
  • Act as a resource to educate appropriate staff groups on an ongoing basis developing and empowering staff to give consistent and standardised approach of care by providing clinical advice in the specialist area.
  • Contribute to the mentorship of students and new staff to the Trust.
  • Organise, develop and contribute to educational and training events for both staff and patients/carers in the specialty of head and neck.

  • Act in accordance with the NMC Code at all times, maintain clinical expertise and knowledge and professional revalidation.
  • Contribute to the achievement of corporate nursing objectives, participating in organisational and professional activities as appropriate.
  • Maintain strict confidentiality with regard to patient information.
  • Maintain accurate, written clinical records using Trust systems.
  • Adherence to all Trust policies and procedures.
  • Ensure that Quality Assurance requirements are met.
  • Initiate and participate in audit and collaborative projects, assisting the implementation of proven recommendations to ensure nursing practice is evidence based, drawing upon recent literature to improve quality of care. Disseminating results to clinical colleagues, the MDT and any relevant personnel.
  • Assist in the development and implementation of policies for head and neck cancer treatments and patient pathways within the specialist field.

  • In all aspects of work demonstrate and ability to work across organisational and professional boundaries.
  • To identify requirements to enable the post holder to carry out and develop this specialist role.
  • To maintain accurate data / information relating to the clinical service which will profile the service and inform its future strategic developments.
  • Organise own workload ensuring it reflects all elements of the role.
  • Communicate effectively with clinicians, departments, wards, MDT to facilitate high quality co-ordinated patient care.

Personal and Professional Development
  • Participate in the Trusts annual appraisal system designed to identify objectives and personal development opportunities.
  • Participate in the Trusts annual pay progression review (if applicable).
  • Ensure that all mandatory training is up to date.
  • The post holder will be responsible for continually maintaining their working knowledge of local practices, policies and procedures and highlight ongoing training and development needs to their manager.

Person Specification



  • NMC registration
  • Nursing degree
  • Masters Qualification in relevant subject or able to demonstrate specialist knowledge within this field through practical experience


  • Non-medical prescriber



  • Significant clinical experience in ENT or maxillofacial surgery or oncology or palliative care


  • Advanced communications skills training



  • Knowledge of the head and neck cancer pathway


  • An understanding of current issues relating to cancer care in the NHS

Employer details

Employer name

Queen Victoria Hospital NHS Foundation Trust


Queen Victoria Hospital

Holtye Road

East Grinstead

RH19 3DZ

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