This job has expired

Business Support Manager

University Hospital of North Midlands NHS Trust
Stoke on Trent
£43,742 to £50,056 £41,659 - £47,672 per annum
Closing date
28 Nov 2023

View more

Other Health Profession
Band 7
Contract Type
Full Time
Emergency Medicine Directorate Business Support Manager

The Emergency Medicine Management Team are looking to appoint an enthusiastic and highly motivated individual who will work closely with the team to ensure optimum and on-going performance in line with corporate objectives.

The Emergency Medicine Directorate is exciting, fast paced and provides a variety of project and operational work. The directorate covers the following departments:

Royal Stoke

Emergency Department

Acute Medical Unit

Acute Medical Rapid Assessment Unit

Ambulatory Emergency Care

Short Stay Unit


Emergency Department

Acute Medical Unit

Medical Receiving Unit

Main duties of the job

The successful candidate will aid the directorate team in providing cover across all areas of the directorate, and support the improvement of our services. You will support with the day to day running of the directorate and be responsible for operational performance targets of the directorate. The successful candidate will have the ability to manage and prioritise a busy workload whilst working as part of the management team. This is an exciting opportunity and an excellent career choice to gain operational management experience at a senior level.

About us

University Hospitals of North Midlands NHS Trust is one of the largest and most modern in the country. Based across two sites, Royal Stoke in Stoke-on-Trent and County Hospital in Stafford, we are proud to serve around three million people and we're highly regarded for our facilities, teaching and research. We are the specialist centre for major trauma for the North Midlands and North Wales.

All of our employees make a valuable contribution regardless of role here at UHNM and we are proud of our wide range of development packages aimed at ensuring that everyone has the opportunity to fulfil their true potential.

UHNM create and encourage a culture of inclusion, providing equal opportunities for career development that are fair and transparent. We are committed to being a diverse and inclusive employer and foster a culture in which all staff feel valued and respected. In return we ask all of our employees to make a commitment to the values, co-created by or staff, patients and carers, and that unite us as a Trust.

At University Hospitals of North Midlands NHS Trust we know that investing in, supporting and developing our staff has a direct impact on the quality of care that we deliver. Our employees are as important as our patients and the population that we serve.

Job description

Job responsibilities

For further information on this vacancy, please see the attached Job Description and Person Specification or contact the Hiring Manager.

Person Specification



  • Educated to Masters Level or equivalent level of experience


  • Diploma/Degree in Management or health related subject

Skills & Knowledge


  • Operational management skills
  • Diplomacy and ability to deal with difficult situations
  • Leadership and team building skills
  • Ability to work in a high pressured environment & work to deadlines
  • Able to develop strong multi-disciplinary relationships
  • Excellent communication skills, oral & written
  • Awareness of Trust policies & procedures
  • Able to positively influence to ensure effective and efficient delivery of service
  • Understanding of the NHS agenda


  • Knowledge of the business planning process.
  • Knowledge of workforce planning



  • 2 years experience of working in an acute Trust (working to degree level) in a management role


  • Experience of management of change issues
  • Experience in introducing innovative practice

Employer details

Employer name

University Hospital of North Midlands NHS Trust


Royal Stoke

Newcastle Road

Stoke on Trent


Any attachments will be accessible after you click to apply.


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