The post holder will work within Mental Health and Learning Disability and/or Autism (LDA) services within the SLP, to manage and lead in quality assurance for LDA services and support the delivery of the Transforming Care Programme in South London and the commissioning of specialised mental health services.
This role will involve chairing Care and Treatment Reviews, carrying out Provider service reviews and working with Specialist Commissioning colleagues in other Provider Collaborative systems across London to support performance across the Transforming Care Agenda and to ensure key priorities are managed. This will involve planning and coordinating the delivery of the programme working with others, in particular the relevant specialised commissioning transforming care teams and Integrated Care Boards and Local Authorities.
The post holder will lead the Transforming Care agenda to ensure that work programmes are planned and managed effectively and take the lead in their successful delivery. The post holder is responsible for providing professional expertise to the outcome of the business processes in relation to appropriate discharge planning and Care and Treatment Review methodology.
The role supports the drive to transform services and improve quality support delivery of LDA specialised mental health commissioning and to ensure better patient outcomes and experience, value for money and the building of a robust knowledge and information system in London.Main duties of the job
In relation to Transforming Care Programme (TCP), the post holder will
About usThe South London Mental Health and Community Partnership (SLP):
- Ensure that there are clear systems and processes to manage information flows across the SLP
- Build credible partnerships with the South London Mental Health Trusts (in the SLP), NHS England and other external stakeholders.
- Form close and effective relationships with the partners providing support and challenge to the system to enable successful delivery of the programme.
- Build effective relationships with colleagues and other stakeholders in NHSE - London Region and partner agencies to support the delivery of projects.
- Arrange and co-ordinate meetings and lead on drafting and implementing project plans to support overall delivery in south London and London.
- Contribute to the development of policies and procedures to support delivery of specialised mental health commissioning and contracting function in south London and London.
- Develop and implement systems and process tools to monitor effective delivery.
- Have good project management skills, including the ability to plan, manage and deliver a portfolio of projects, juggle competing priorities and tight deadlines for self and team, and work autonomously to drive own work programme and that of team members.
- To work closely with national and regional directors and their senior teams, championing the use of analysis and insight to improve decision-making on key priorities across South London.
The South London Mental Health and Community Partnership (SLP) is a collaboration between Oxleas NHS Foundation Trust, (Oxleas) South London and Maudsley NHS Foundation Trust, (SLaM), and South West London and St George's Mental Health NHS Trust (SWLSTG) between them delivering mental health services to a population of more than three million people. The partnership brings together clinical expertise, experience, and innovation, aiming to improve quality, use resources most effectively, and deliver best practice consistently to all patients. Since its inception, the SLP has been a resilient and effective partnership that has improved patient experience, introduced innovation, and developed new services across the 12 boroughs of south London.Job descriptionJob responsibilitiesKey Responsibilities: Improving Quality and Outcomes
Enabling Clinical Leadership
- To manage a portfolio of tools that support the delivery of Transforming Care work programmes.
Enabling Patient and Public Involvement
- To ensure that clinical leadership is central to the delivery of all South London Partnership activities
- Ensuring appropriate clinical representation at and participation in delivering agreed benefits Care and Treatment Reviews
- To ensure up to date and accurate information is available to support clinical and strategic decision making
Promoting Equality and Reducing Inequalities
- To act as a champion for patients and their interests and involve the public and patients in the policy development and decision-making of the South London Partnership
Partnership and Cross Boundary Working
- To uphold organisational policies and principles on the promotion of equality and reducing inequalities
- To create an inclusive working environment where diversity is valued, everyone can contribute, and everyday actions ensure we meet our duty to uphold and promote equality
- To form close relationships with regional leads and SROs to ensure that the analytical service is being used to shape key programmes and policies
- To work closely with stakeholders across the system, including Specialised Commissioning Leads, Transforming Care Partnerships, London Adult Directors of Social Services, London Local Government Association Leads and others as required.
Financial and Physical Resources
- Work internally and externally to deliver analysis, projects, initiatives and services to time and in a cost effective way
- To support the identification and sharing of best practice in employee engagement
- To operate in a highly political and sensitive environment.
- Support the portfolio of programmes in demonstrating value for money for current spend through tracking, managing and delivering agreed benefits
- Responsible for supporting the commissioning of projects and procurement of services to support project delivery.
- Ensure projects and initiatives are delivered on time, to quality standards and in a cost effective manner, adjusting plans as required.
Research and Development
- Develop the acquisition, organisation, provision and use of knowledge and information
- Highlight exceptions and risks ensuring mitigating action can be taken to keep the programme on track
- Drafting reports summarising status on issues, appraising outcomes, and providing progress reports as required
- Collate as required, qualitative and quantitative information and lead appropriate analysis to develop robust business
- Analyse, interpret and present data to highlight issues, risks programmes and policies and support decision making
Planning and Organisation
- Plan, develop and evaluate methods and processes for gathering, analysing, interpreting and presenting data and information.
- Deliver projects to comply with key performance indicators.
- Co-ordinating Research and Development initiatives, delegating as appropriate
Policy and Service Development
- Ensure projects and initiatives are delivered on time, to quality standards and in a cost effective manner, adjusting plans as required Determine the strategic planning of Department projects, identifying interdependencies across projects/functions, potential impacts on wider organisation, resource requirements and building in contingency and adjustments as necessary
- Determine the development of performance and governance strategies and the development and implementation of improvement programmes, in accordance with Department priorities
- Determine short, medium and long term business plans, achieving quality outcomes
Leadership for Transformational Change
- To carry responsibility for developing policy and procedure in the area the job holder is currently working on at a point in time, including briefings, commissioning, business or resources
- Responsible for proposing and drafting changes, implementation and interpretation to policies, guidelines and guidelines and any other documents which may impact service.
- Proposes changes to own project and making recommendations for other projects delivery
Using Insight and Evidence for Improvement
- To model a collaborative and influencing style of working, negotiating with others to achieve the best outcomes
Developing an Excellent Organisation
- To use analytical techniques appropriately to improve decision making in support of the South London Partnerships core objectives.
- To work in partnership with others and as part of cross directorate teams to deliver successful outcomes
- To support the organisations ways of working, model its values and champion the NHS Constitution
- Registered Mental Health/Learning Disability Nurse or other registered health or social care professional
- Possess a relevant additional professional qualification, masters level or equivalent level of experience of working at a senior level in specialist area
- Member of relevant professional body e.g. Registered Mental Health/Learning Disability Nurse or other registered health or social care professional
- In depth knowledge of pathways treatment and care for people with learning disabilities and/or autism
- Further training or significant experience in project management, financial management or supporting change management processes
- Knowledge of the Transforming Care Agenda
- Must have an understanding of the background to and aims of current healthcare policy and appreciate the implications of this on engagement
- Should have an appreciation of the relationship between the South London Partnership, NHS England and individual provider and commissioning organisations
- Knowledge of legal issues pertaining to the specialist service, including MHA 1983
- Significant operational knowledge of in-patient services, including risk assessment/management
- Significant experience of successfully operating in a politically sensitive environment
- Evidence of continued professional development
- Demonstrated experience of co-ordinating projects in complex and challenging environments
- Recent experience of working within South London LDA services
Skills and CapabilitiesEssential
- Experience of managing a team
- Experience of managing risks and reporting
- Understanding of the public sector
- Experience of drafting briefing papers and correspondence at senior management team level
- Experience of monitoring budgets and business planning processes
- Experience of working within a secure setting either in-patient or community
- Ability to produce high quality and accurate reports
- Self-motivated and able to work independently
- Ability to work under pressure
- Ability to travel to disparate locations on a regular basis
- Must be able to prioritise own work effectively
- Must be able to provide and receive highly complex, sensitive or contentious information negotiate with senior stakeholders on difficult and controversial issues, and present complex and sensitive information to large and influential groups
- Clear communicator with excellent written and presentation skills capable of constructing and delivering clear ideas and concepts concisely and accurately to a diverse and varied range of audiences consisting of internal and external stakeholders
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