The London Ambulance Service (LAS) has set out a bold and pioneering vision to develop a single London-wide integrated system of access to 111 and 999 urgent and emergency care services - this vision has been endorsed by NHS London commissioning and regulatory partners.
Main duties of the job
- Essential to achieving our ambition is delivering a single London-wide integrated system of access to 111 and 999 urgent and emergency care services which provides seamless access to triage, clinical assessment, onward referral and resolution so that patientsaccess parity of NHS service provision regardless of how they first access that care.
- The post-holder is essential to the delivery of the Trust's strategy, working collaboratively across LAS Directorates and local provider, commissioner and regulatory landscape's to assist in the implementation and maintenance of projects that shape the futuredevelopment of Integrated Urgent Care services within the Trust.
- To support the ongoing development of IUEC within LAS infrastructure and to build an integrated wider system, the Service and Partnership Development Co-ordinator is required to support the Service and Partnership development team in the delivery of keyIUEC programmes and projects, ensuring delivery in a consistent and qualitative way across the Trust.
- The post holder will be key to ensuring the Service and Partnership Development team deliver the LAS strategic vision.
- The role provides business and administrative support to the Service and Partnership Development team.
- An important aspect of the role will be supporting the interface management of a range of partner organisations, including healthcare providers, commissioners and regulatory bodies. As such the post holder will be expected to be able to engage confidently with bothinternal and external stakeholders using a variety of means of communication. Prospective post holders will need to have excellent communication, prioritisation, attention to detail and written skills, with a flexible attitude to meet the demands and varying challenges of the services we offer.
- The post holder will be responsible for the delivery of a high quality, efficient and effective management of administrative procedures to provide supervision and coordination of multiple projects. They will be accountable for the monitoring of elements of projects andtheir compliance against projected time lines.
- The provision of support in the achievement of objectives, planning tasks and managing actions which arise from high level internal and external meetings, proactively acting upon issues within the post holders remit to resolve and ensure quality targets are met.
Although the role is based at Waterloo HQ, the staff member will be required to be agile in their approach to work and may be required to travel across London to ensure the team is supported.
London Ambulance Service NHS Trust is the busiest ambulance Trust in the UK. We are seeking someone who will fit with the Trust values of Caring, Respect and Teamwork.Job descriptionJob responsibilities
The job description and person specification are an outline of the tasks, responsibilities and outcomes required of the role. The post holder will also be expected to carry out any other duties as may reasonably be required by the wider Service and Partnership Development Team.
For further details of the job description and main responsibilities, please see attached job description.Person SpecificationQualificationsEssential
- Degree qualification or equivalent experience
- Evidence of personal development
- Experience of business support administration
- Experience of liaising with internal and external stakeholders, senior managers and all levels of staff
- Experience managing multiple work streams and/ or projects elements at one time as well as reoccurring prioritisation
- Experience utilizing IT systems and software programs such as Outlook, Word,Excel, and PowerPoint
- Knowledge of the NHS and the local and National Healthcare economy
Employer detailsEmployer name
- Proficient database and spreadsheet use with the ability to synthesise data from different sources and present it in a meaningful format
- High-level of administration skills including digital filing, diary management, meeting creation and minute taking
- Ability to understand the workload demands of department managers and to provide support with timely anticipation of their requirements
- Problem solving skills and ability to respond to unexpected demands
London Ambulance Service NHS TrustAddress
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