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Applications / Product Specialist - Informatics

Manchester University NHS Foundation Trust
£35,392 to £42,618 a year Band 6
Closing date
28 Nov 2023

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Other Health Profession
Band 6
Contract Type
Full Time
We have a exciting opportunity in the Connected Applications Team for a Band 6 Application Specialist.

The role is focused on supporting clinical and non-clinical systems such as OnBase EDMS, EMIS, ICE, DMO, and a number of other systems.

As an Application Specialist, you will be responsible for the support and configuration aspects of MFT clinical systems, including system configuration, maintenance, support and security, as well as providing service management & improvement for clinical services.

You will also be involved in the planning and implementation of new projects, including upgrades, new functionality and integrations with other systems, including Hive.

The Informatics department is at the forefront of exciting challenges facing the Trust particularly relating to the delivery of the Informatics strategy to support the Trust vision and objectives, the NHS plan and the national changes to the NHS. Working in this environment will provide the right candidate with valuable skills and experience with which to advance their career.

Main duties of the job

You will be a problem solver able to manage, investigate and resolve issues a good communicator able to engage with all grades and disciplines of staff through a variety of media and a quick learner able to develop skills rapidly in a technical environment.

You will have experience using, administrating and supporting clinical systems. System administration and configuration knowledge is essential and experience in supporting clinical systems would be particularly advantageous.

In return we will provide a comprehensive induction programme and you will be appraised on a yearly basis with a view to developing knowledge and skills where appropriate.

This position has a requirement to provide out of hours on call support at evenings and weekends on a rota basis.

This position also requires: -

o Previous experience of working with clinical and administrative staff within a hospital environmento Recent substantial experience in an Informatics system or support administrator role. o Experience documenting and maintaining system configuration and standard operating procedures.o Hands-on software and hardware trouble shooting experience.o Knowledge of how IT systems can support clinicians in the treatment of patients. o Knowledge of how IT systems can support the administrative processes and management of a hospital.

About us

MFT is England's largest NHS Trust with a turnover of �2.5bn & is on a different scale than most other NHS Trusts. We're creating an exceptional integrated health & social care system for the 1 million patients who rely on our services every year.

Bringing together 10 hospitals & community services from across Manchester, Trafford & beyond, we champion collaborative working & transformation, encouraging our 28,000 workforce to pursue their most ambitious goals. We set standards that other Trusts seek to emulate so you'll benefit from a scale of opportunity that is nothing short of extraordinary.

We've also created a digitally enabled organization to improve clinical quality, patient & staff experience, operational effectiveness & driving research and innovation through the introduction of Hive our brand-new Electronic Patient Record system which we've launched in September 2022.

At MFT, we create and foster a culture of inclusion and belonging, provide equal opportunities for career development that are fair, open and transparent, protecting your health and wellbeing and shaping the future of our organisation together.

Job description

Job responsibilities

To find out more about the key responsibilities and the specific skills and experience youll need, take a look at the Job Description & Person Specification attachments under the Supporting Documents heading.

To find out more about the key responsibilities and the specific skills and experience youll need, take a look at the Job Description & Person Specification attachments under the Supporting Documents heading. So that youre even more equipped to make an informed decision to apply to us, youll need to take time to read the Candidate Essentials Guide that sits with the Job Description and Person Specification. This document provides you with details about the Trust, our benefits and outlines how we care for you as you care for others. Most importantly, it also contains critical information youll need to be aware of before you submit an application form.

COVID-19 vaccination remains the best way to protect yourself, your family, your colleagues and of course patients from the virus when working in our healthcare settings. Whilst COVID-19 vaccination is not currently a condition of employment, we do encourage our staff to get vaccinated. If you are unvaccinated, there is helpful advice and information available by searching on the NHS England website where you can also find out more about how to access the vaccination.

Diversity Matters

MFT is committed to promoting equality of opportunity, celebrating and valuing diversity and eliminating any form of unlawful discrimination across our workforce, ensuring our people are truly representative of the communities we serve. All individuals regardless of age, disability, gender reassignment, marriage and civil partnership, pregnancy and maternity, race, religion or belief, sex and sexual orientation are encouraged to apply for this post. As an inclusive employer, we are here to support you. If you have any special requirements to help you with your application, email our team at

Were looking forward to hearing from you!

Person Specification



  • Educated to degree level or having equivalent experience
  • Evidence of personal development


  • ITIL
  • Prince II

Experience / Knowledge


  • Experience in developing use of IT Systems
  • Experience of project management
  • Experience of system administration
  • Experience of MS Office


  • Experience of working in NHS with clinicians and management
  • Experience of working with NHS Clinical Applications
  • General knowledge of IT technical issues
  • Experience of Service Desk management systems



  • Well organised and able to meet deadlines
  • Ability to manage change
  • Ability to develop use of IT solutions to full potential
  • Ability to investigate and resolve problems
  • Ability to learn new skills quickly
  • Excellent communication skills


  • Good presentation skills

Employer details

Employer name

Manchester University NHS Foundation Trust


Trafford House, Wythenshawe

Southmoor Industrial Estate, Southmoor Road


M23 9XD

Any attachments will be accessible after you click to apply.


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