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Street Triage/Familiar Faces Team Manager

Tees Esk & Wear Valleys NHS Foundation Trust
£43,742 to £50,056 per annum
Closing date
25 Nov 2023

View more

Other Health Profession
Band 7
Contract Type
Full Time
Durham & Darlington Street Triage team are looking for an dynamic , approachable and motivated individual to be their Team Manager . Its an exciting time ahead for the service , and as a clinical team manager you will be apart of a wider transformation within the service.

Main duties of the job

The successful candidate will be key to maintaining service delivery and moving the service and team forward to meet the needs of the communities within the area.

The successful candidate will require good communication skills , and a passion for moving the street triage , familiar faces services forward .

Being able to work with partner agencies is key for this role as Street Triage work alongside our partners in the police force , being the point of contact , transformation of pathway working with neighbourhood police as well as control room set up.

Section 136 Co coordinator role within street triage is due to be embedded , therefore the clinical manager will need to be up to date with information , MHA , processes and documentation .

Alongside the exciting transformation work that is happening within urgent care services , the clinical team manager will be leading on street triage / familiar faces staff development , KPI's and operational management of staff within the service.

About us

We will support you by providing a positive working experience within the service, with the commitment of giving you access to opportunities that will be essential in your professional development. Furthermore, you are guaranteed throughout to receive robust supervision and appraisals, talent management and access to training opportunities. There will also be exciting opportunities to help to support service development beyond the team and across the Locality.

We are looking for highly motivated staff who will lead the way as role model within the team, demonstrating compassionate leadership. The ideal candidate will be enthusiastic, proactive and flexible, having the ability to work on their own initiative and be able to communicate with internal and external agencies relevant to patient care.

We are a team that is compassionate, inclusive, and committed working together to provide excellent care to support our community.

Job description

Job responsibilities

This role would be befitting for a candidate registered as a mental health nurse, occupational therapist or social worker that have already worked within Mental Health Settings.

Please refer to the attached job description and person specification for further detailed information to ensure that you meet the role criteria before applying.

Additional informal enquiries:Andrea Card, Service Manager

Person Specification



  • Significant evidence within adult mental health
  • Good understanding of relevant legislation (e.g. Mental Health Act, Mental Capacity Act) and its application in practice.
  • Good understanding of clinical governance and its application in practice.
  • Detailed understanding of Clinical Risk Assessment and Management and its application in practice.


  • Budget Management and Financial Standing Instructions.
  • HR policies and procedures



  • Current professional registration with appropriate body in healthcare or social work.
  • Evidence of Continuing Professional Development.
  • Certificate in teaching & assessing in clinical practice as appropriate to own profession.
  • Clinical Supervisor
  • Leadership or management qualification or willingness to work towards. Qualification must be achieved within agreed timescale.
  • Quality Improvement Systems for Leaders or willing to undertake within agreed timescale.
  • Key skills in literacy, numeracy and ITQ level 2 (or equivalent)


  • Post-graduate diploma in a relevant area



  • Quality and Improvement work

Leadership / Transformation


  • Evidence of supervising experience
  • Evidence of management

Employer details

Employer name

Tees Esk and Wear Valleys NHS Foundation Trust


Lanchester Road Hospital Hospital

Lanchester Road



Any attachments will be accessible after you click to apply.


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