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ICT Application Support Officer

South Tees Hospitals NHS Foundation Trust
£28,407 to £34,581 Per annum
Closing date
26 Nov 2023

View more

Other Health Profession
Band 5
Contract Type
Full Time
An opportunity has arisen for a motivated, enthusiastic, experienced ICT Applications Support Officer to provide application support for the trust's clinical systems at The James Cook University Hospital and Friarage Hospital.

The role will assist colleagues in the ICT Application support function with the application support for all systems. These systems include but are not limited to PEP, CaMIS, E-CaMIS, Web Ice, APEX, Smartcards and Symphony.

The successful applicant must have an excellent working knowledge of IT clinical systems, desktops and have a flexible approach to their duties with the ability to work as part of a team and have sufficient confidence and skills to work independently, they must have an enthusiastic interest in future service development.

Main duties of the job

Whilst this role will be working on several clinical systems, in the first instance the majority of the work will be on the new PEP / Dr Doctor system which is being introduced into the organisation. The successful applicant must have considerable experience working with clinical systems and excellent communication skills, both written and verbal are also essential as you will deal with internal and external suppliers and produce documentation to a high standard.

About us

Leadership and Improvement Training

South Tees Hospitals NHS Foundation Trust offers leadership and improvement training to all new staff to the Trust this training programme has been designed to support our leaders in developing their understanding of leadership and management skills. You will be expected to attend the leadership development programme, and the Quality Improvement Programme that the Trust delivers. This programme aims to

Explore leadership within the NHS

Promote Trust Values and Behaviours

Develop your Leadership effectiveness and skills

Practitioner level in quality improvement, equipping you with the skills to champion, lead and complete quality improvement within your role

After you complete this four and a half days of training you will be able to explore further leadership and improvement training opportunities, we offer further in-house courses dependent upon your role and bitesize programmes and leadership apprenticeships at level 3,5 and 7.

Job description

Job responsibilities

Details of the full job description and person specification are available to view when you click to apply for the vacancy and click on the about this job link and the documents will be attached at the bottom of the screen.

Person Specification



  • Substantial experience of managing IT systems and applications in a large user based working environment.
  • Substantial experience of using specialist electronic IT healthcare systems.
  • Substantial experience of accessing major corporate clinical systems.


  • Knowledge of Unix, SQL and share point.



  • Educated to degree level in a suitable or appropriate professional qualification or extensive working experience in a related ICT technical environment.


  • ECDL - European Computer Driving Licence
  • City & Guilds Teaching certificate 7306 and / or 7307

Employer details

Employer name

South Tees Hospitals NHS Foundation Trust


The James Cook University Hospital

Marton Road



Any attachments will be accessible after you click to apply.


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