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General Manager - Adult Mental Health Urgent Care

Tees Esk & Wear Valleys NHS Foundation Trust
£83,571 to £96,376 per annum
Closing date
23 Nov 2023

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Working with the Care Group Director making key connections between Our Journey to Change, the business plan, the governance systems of the Trust through good quality and highly effective staff engagement and communication. Embracing the voice of people in our local communities, improving people's experience of care and support and delivering the transformation of mental health services through strong partnership working.

Main duties of the job

The post holder will hold operational responsibility for their designated area to ensure services deliver the best possible health outcomes for adults accessing mental health support and treatment. They will provide line management support to operational/service managers and professional leads, ensuring Trust standards are maintained.

About us

In line with the launch of our new management and leadership structures, Tees, Esk and Wear Valley NHS Foundation Trust are seeking a General Manager for Adult Mental Health Services which includes inpatient and community services, to work across our Durham Tees Valley and Forensic Care group board (DTVF). An integral part of the new Care Group structure, this new and exciting post aligns with our 'Journey to Change' strategy, ensuring the delivery of safe and effective clinical services.

The General Management tier is a senior collective level of leadership with the purpose of operating as the nexus between clinical and operational leadership. Decision making is devolved and leadership is there to cultivate the talents of those within the Care Group, to optimise the quality of care and to ensure that the strategy of the Trust is delivered.

The post holder will have shared accountability and responsibility for operational services, ensuring they provide the highest quality outcomes and experience for service users and carers, and make sure that strategic objectives are set and achieved. They are also responsible for ensuring the culture of our services is built upon the Trust Values, which are fundamental to the success of our Journey to Change and the three big goals we are committed to achieve as we navigate transformation:
  • To co-create a great experience for our patients, carers and families
  • To co-create a great experience for our colleagues
  • To be a great partner.

Job description

Job responsibilities

Day to day problem solving through coaching colleagues, ensuring key support is available and duly escalating key issues.

Accountable for delivery of services, demonstrating high level skills in relation to articulating expectations and seeking out solutions .

Responsibility for implementing strategic and operational service plans and policies within their designated area.

Building and maintain excellent working relationships with key professional and stakeholder groups within the relevant care group area.

Please refer to the attached job description and person specification for further detailed information to ensure that you meet the role criteria before applying.

Person Specification



  • Possession of a degree or equivalent qualification.
  • Possession of a post-graduate management qualification/masters' degree or equivalent
  • Evidence of continuing professional and personal development


  • Professional clinical qualification e.g., RMN, Dip SW, OT and have experience of the design and management of services.



  • Significant experience of managing NHS services
  • Extensive experience of leading organisational change

Skills and Knowledge


  • Extensive knowledge of NHS Policy
  • Extensive knowledge of Human Resource Management
  • Extensive knowledge of regulatory issues and requirements


  • A TEWV certified QIS Leader

Employer details

Employer name

Tees Esk and Wear Valleys NHS Foundation Trust


Roseberry Park Hospital

Marton Road



Any attachments will be accessible after you click to apply.


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