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Apprentice Cancer Referrals Admin Coordinator

Barking, Havering and Redbridge University Hospitals NHS Trust
£17,941 Per Annum Inclusive (30hrs per week)
Closing date
26 Nov 2023

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We are looking for an enthusiastic and motivated individual to join the Cancer Referrals Team as an Apprentice Admin Coordinator. You should be a creative thinker and have excellent communication skills both verbal and written. You will support the Cancer Referrals Office with cancer (Target) referrals from G.P's, A& E and internal services. The post holder will also join the team's responsibility to ensure the Trust delivers against the National Targets for Cancer Waiting Times.

Duties include:
  • Responsibility for both incoming and outgoing calls
  • maintaining accurate records on Careflow (patient administration system)
  • Collating and booking of blood test requests

Alongside the role you will complete the Level 3 Business Administrator apprenticeship. If you already hold this qualification or similar at level 3 or above, then you are not eligible to apply.

Please read the advert and Job Description carefully before applying, ensuring that you clearly demonstrate how you meet the criteria in the person specification.

To be eligible for an Apprenticeship you must meet the following criteria:

Be 18 years old or over

Have the right to work in the UK

Have been permanently resident in the UK for the past 3 years

Applications are welcomed from people who have lived experience of the care system.

For further information and informal discussion please contact Karen Mitchell, Senior Cancer Referral Office Coordinator via or 01708 435000 Ext: 4201

Main duties of the job

To provide a specialist administrative function in respect of the fast-tracking of suspected cancer referrals for all tumour groups, thereby supporting the implementation of the NHS Cancer Plan.

To provide administrative support within the Cancer Referral Team to ensure all suspected cancer (Target) referrals from GPs, A& E and internal services, are processed in accordance with local policies and procedures and Department of Health directives. To create and maintain accurate records on Careflow (PAS) and Somerset Cancer Registry Database.

Ensuring that current and new Government directives are understood and implemented, therefore adapting to change as and when necessary, under the direction of the Senior Cancer Referral Coordinator

About us

Under the leadership of our Chair Jacqui Smith and Matthew Trainer, our Chief Executive, we provide care for the residents of three of the most diverse London boroughs. More than half of our 7,500 strong workforce are from black, Asian and minority ethnic groups and most live in Barking and Dagenham, Havering and Redbridge. We also provide healthcare services to people in south west Essex, and specialist neurosciences services to the whole of the county.

Our services include all the major specialties of large acute hospitals, operating from two main sites - King George Hospital in Goodmayes and Queen's Hospital in Romford. We also provide outpatient services at Brentwood Community Hospital, Barking Hospital, Loxford Polyclinic, and Harold Wood Polyclinic. We have two of the busiest emergency departments in London.

As we recover from Covid-19, we're proud to be leading the way nationally in reducing the time our patients wait to get the treatment they need. The pandemic provided the drive forour teams to innovate and change.

We know we have more work to do to improve waiting times for urgent and emergency care, and our performance against the four-hour emergency access standard remains challenged, in comparison to many other London trusts.

We are particularly proud of our regional Neurosciences Centre Radiotherapy Centre Hyper Acute Stroke Unit and dedicated breast care service at King George Hospital. We're also pleased to be part of the NEL Cancer Alliance.

Job description

Job responsibilities

For further information on this role, please see the attached detailed Job Description and Person Specification.

The person specification listed below is not the full specification requirements for the role. Please ensure you review the full specification on the job description prior to submitting your application.

Applicants are advised to read all the information on the advert and the supporting information before completing and submitting an application. As you complete your application please ensure you clearly demonstrate how you meet the criteria in the person specification for this post by adequately completing the supporting information section of the application form.

All new staff appointed at the Trust are subject to a probationary period.

Applications should be made online, however, queries regarding the application process or assistance with completion of the form (for applicants with a disability) can be made to Amanda Vickers, Recruitment Advisor, on 01708 435000 ext. 5926. Further details regarding the post may be obtained by contacting the manager as per the contact details above.

Person Specification



  • GCSE level or equivalent standard of education including English and Maths.
  • Basic IT literacy.


  • Basic knowledge of Cancer Waiting Times



  • Working in a customer care environment.


  • Previous experience working in a hospital/healthcare setting

Employer details

Employer name

Barking, Havering and Redbridge University Hospitals NHS Trust


Queen's Hospital



Any attachments will be accessible after you click to apply.


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