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General Manager

East Suffolk and North Essex NHS Foundation Trust
Colchester and Ipswich
£58,972 to £68,525 per annum
Closing date
1 Dec 2023

View more

Other Health Profession
Band 8B
Contract Type
Full Time
If you are an experienced and strong leader who is dedicated to the continuing development of service delivery and patient focused care then we want to hear from you.

We have an exciting opportunity for an enthusiastic operational manager to join our Surgery, Gastroenterology and Anaesthetics division in the role of General Manager for General Surgery and Gastroenterology. This role is pivotal to lead on the transformation and provision of high quality services for the community we serve.

Working with an engaged team of dedicated healthcare professionals and the Clinical Delivery Group Management team including the Clinical Director, Clinical Leads and Matrons, you will develop the service which deliver best practice whilst maintaining financial performance. You will be responsible for the delivery of safe, efficient and high quality care to our patients as well as progressing the services within a business focus environment.

Our ideal candidate will have healthcare or NHS experience and possess a strong track record of operational delivery, strong financial management knowledge and skills, coupled with effective leadership skills. You will also have the ability to develop strong, productive and collaborative relationships both internally and with key stakeholders.

If you thrive in a fast pace and challenging environment this may be the role for you.

Main duties of the job

You will be responsible for the delivery of all performance metrics and KPI (Quality, Operational and Financial) targets, proactively identifying expectations and developing improvement plans with service leaders and clinicians. You will also be involved in business case planning for the division.

You will be an exceptional manager who exhibits a good understanding of operational management. You will have proven skills in sustainable change management, possess the desire to lead the team in delivering national performance standards and be committed to delivering within agreed objectives, targets, quality standards, resource controls and constraints. For an outstanding candidate we would consider a developmental post.

Working across Colchester and Ipswich sites this post is Monday to Friday with the expectation to take part in the Senior Manager on call rota which will require weekend working.

About us

One of the largest Trust's in East Anglia, East Suffolk and North Essex NHS Foundation Trust (ESNEFT) provide hospital and community health services to people living across a wide geographical area. We deliver care from two main hospitals in Colchester and Ipswich, six community hospitals and in patients' own homes. You will be joining a team of over 11,000 amazing colleagues providing care to 800,000 residents.

Along with supporting you to achieve your career goals we offer a generous pension scheme, 27 days annual leave on commencement (pro rata) and access to a range of NHS discounts. Our Staff Health and Wellbeing programme offer a range of services including mental health support. We offer a range of flexible working opportunities.

Our philosophy is that Time Matters to everyone. Across the Trust, we concentrate on improving the things we do and removing those which do not work or cause time delays for our staff and patients.

To support our employees to achieve their career aspirations you may be eligible to obtain a qualification via an apprenticeship. All successful applicants will be required to undertake a skills review to facilitate this. For full details please see the attached Apprenticeship Handbook

If you are passionate about patient care and want to develop your skills and knowledge then we are keen to hear from you.

Find out about living and working with us -

Job description

Job responsibilities

The General Manager has responsibility for managing all aspects of operational delivery within the relevant clinical specialties of East Suffolk & North Essex NHS Foundation Trust to agreed quality standards and within the resource and income base available, to support the Trusts development as a clinically led organisation.

The General Manager will lead on the development, implementation, establishment and review of performance management systems within the relevant clinical specialties it is critical that this is done collaboratively with other Clinical Specialties within the Division and across the other Divisions

For full details on the role and responsibilities please see attached job description

Person Specification



  • Educated to Masters level or equivalent experience
  • Management/leadership qualification or equivalent experience at post graduate level
  • Evidence of continued professional development
  • Further relevant training


  • Project management qualification



  • Proven experience working in a management/leadership role
  • Experience of managing, leading & motivating a team
  • Leading projects
  • Identifying & interpreting national policy & implementing changes
  • Business case development and annual planning, longer term planning
  • Leading service changes to improve performance
  • Responsible for a budget and budget setting



  • Financial procedures including budget setting
  • In depth understanding of change management
  • Good understanding of current NHS agenda & healthcare policy
  • Service improvements/transformation
  • Risk management & governance
  • Business planning /annual planning/long term planning


  • NHS IT systems

Employer details

Employer name

East Suffolk and North Essex NHS Foundation Trust


Colchester and Ipswich

Colchester and Ipswich


Any attachments will be accessible after you click to apply.


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