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Macmillan Cancer Information and Support Facilitator

Sherwood Forest Hospitals NHS Foundation Trust
Sutton in Ashfield
£35,392 to £42,618 per annum
Closing date
28 Nov 2023

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Other Health Profession
Band 6
Full Time
Are you looking for a rewarding and challenging role? Do you have a positive outlook, professional attitude and are you passionate about delivering patient focused individualised care to people living with cancer? If the answer is yes, then this may be the right job for you.

As a Macmillan Information and Support Facilitator you will be joining our award winning team, to provide personalised information and support to anyone affected by cancer . You will enable people to navigate the health and social care system and make choices that are best for their cancer and their life. The role will cover all sites within the Sherwood Forest Hospitals Trust depending on service need.

The post holder will work closely with the Trust multidisciplinary teams, to ensure outstanding patient care. Externally working closely with Macmillan, Network information centres and other local charities, wellbeing and support groups.

This is a Macmillan funded post for 3 years to trial a new Macmillan Cancer Information and Support Centre. Successful postholders will be at risk of redeployment to other roles, if the funding is discontinued.

Job sharing of this post will be considered, within the needs of the service.

Main duties of the job

As a Macmillan Cancer Information and Support Facilitator you will have direct contact with people affected by cancer, offering emotional, practical and financial information and support. You will work flexibly, being visible and accessible to those who access the Service.

You will play a key role in the day to day running of the Service, providing information and support. You will provide this support face to face, over the phone, via email, letter and text.

You will also manage the organisation of the Service's comprehensive information database.

About us

Sherwood Forest Hospitals Trust is nationally recognised as being an excellent place to work and deliver care. This is the core ethos of the Macmillan Cancer and Information Service . We work flexibly according to service need and recognise that the work can be emotionally challenging. We have a strong commitment to personal wellbeing and actively support participation in monthly clinical supervision with our award winning clinical psychology team. You will be encouraged and supported to maintain a proactive professional profile to underpin your personal development.

Job description

Job responsibilities

To understand the role in more detail, please read the attached job description and person specification document.

Person Specification



  • Broad knowledge of cancer and its management
  • Ability to work within a team
  • Flexible attitude to working
  • Ability to problem solve
  • Understand aims of current healthcare policy


  • Knowledge of healthcare, voluntary and community sectors



  • Registered Health Professional
  • 3 years post registration
  • Evidence of continued professional development


  • Evidence of degree level learning
  • Teaching and Assessing qualification
  • Advanced communication training
  • Counselling course



  • Use of IT systems and keyboards
  • Ability to use social media platforms
  • Be able to work on own initiative
  • Good presentation skills
  • Effective time management skills
  • Ability to demonstrate an empathetic approach towards people affected by cancer.
  • Must be able to provide and receive highly complex, sensitive or contentious information and present complex and sensitive information to service users


  • Ability to confidently deliver group sessions and manage group dynamics
  • Audit and evaluation skills
  • Engagement with patient and public involvement

Employer details

Employer name

Sherwood Forest Hospitals NHS Foundation Trust


King's Mill Hospital

Mansfield Road

Sutton in Ashfield

NG17 4JL

Any attachments will be accessible after you click to apply.


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