We are looking for an exceptional individual to join us as a Deputy Divisional Director of Operations for the Surgery Division.
The key purpose of this position is to provide senior leadership for the elective and emergency surgical pathway and for managing the delivery of a range of complex and/or time critical service challenges within the Division on behalf of the Divisional Director of Operations.
You will provide and develop a working environment and open culture which fosters high morale and commitment among all staff and promotes their wellbeing, professional and personal development. This is an exciting time to join the division with the build and development of elective surgical hubs for ENT and Urology. The post holder will be leading on delivering 65 weeks and have significant experience of RTT management and delivering improvements.
In this role, we are looking for a proactive, astute, driven, flexible and determined individual who can meet the challenge, and who will be committed to driving forward the Trust's future plans. We are also looking for individuals who have strong track record of delivery in service redesign/change, who clearly demonstrates excellent leadership qualities, and who will be seen as inspirational and engaging by both staff and external partners.Main duties of the job
The role is a full-time position, accountable to the Divisional Director of Operations, Surgery Division. The key purpose of this position is to provide senior leadership for the elective and emergency surgical pathway and for managing the delivery of a range of complex and/or time critical service challenges within the Division on behalf of the Divisional Director of Operations. This is an exciting time to join the division with the build and development of elective surgical hubs for ENT and Urology. The post holder will be leading on delivering 65 weeks and have significant experience of RTT management and delivering improvements.
This portfolio of responsibility will reflect current and emerging challenges within the Division. The post holder will be accountable for the delivery of high quality, responsive and equitable cost-effective patient care within budget constraints assigned. They will provide strong leadership to enable the directorates to respond effectively to the challenges faced whilst ensuring efficient clinical services and sustained improvements. The post holder will have line management of the Surgical Directorate General Managers and will work closely to support them to deliver their directorate priorities and the trust's elective care standards.About us
Our people are our greatest asset. When we feel supported and happy at work, this positivity reaches those very people we are here for, the patients. Engaged employees perform at their best and our Equality, Diversity & Inclusion (EDI) initiatives contribute to cultivate a culture of engagement. We have four staff networks, a corporate EDI Team and a suite of programmes and events which aim to insert the 5 aspirations: Improving representation at senior levels of staff with disabilities, from black, Asian, and ethnic minorities background, identify as LGBTQ+ and women, through improved recruitment and leadership development Widening access (anchor institution) and employability Improving the experience of staff with disability Improving the EDI literacy and confidence of trust staff through training and development Making equalities mainstream Job descriptionJob responsibilitiesLeadership & Performance Management:
Together with the Senior Divisional Triumvirate (Divisional Director of Operations, Divisional Medical Director and Divisional Director of Nursing and Governance) provide support and leadership to the directorate senior management teams, ensuring clear communication of Trust values, vision, priorities and expectations to ensure the engagement of teams to deliver services of the highest quality.
To be responsible for managing the highly complex nature of the elective business areas assigned by the Divisional Director of Operations and ensuring that the appropriate strategic plans are delivered within the complex operating framework.
Puts the interest of patients / service users at the heart of all managerial decisions.
In conjunction with the Divisional Director of Operations, to develop and deliver the elective strategy and performance management of divisional clinical services, both internally and externally through the Acute Care Provider Collaborative and the SEL sector Network Boards.
To be responsible for the development and delivery of complex elective capacity improvement plans for the division as a whole, in order to ensure that the trust achieves sustainable improvement in 18-weeks target and other waiting time reduction targets.
Exercising delegated authority on behalf of the Divisional Director of Operations, the post holder will provide leadership to resolve day-to-day management issues within the Division as the need arises and/or in the absence of the Divisional Director of Operations.
To ensure sufficient data availability within the Division to monitor and track performance and to satisfy reporting requirement and to act as the divisional lead to improve data reports and dashboards with the corporate performance and business intelligence teams providing appropriate input and challenge to clinical and business plans where necessary.
To formally deputise for the Divisional Director of Operations at respective SEL sector Network Boards and internally at executive committees and meetings when required.
To participate in the Trust Manager on call rota.Person SpecificationQualification and TrainingEssential
- Relevant Masters/MBA qualification or equivalent professional qualification.
- Formal education to first degree level or equivalent ability.
- Supplemented by highly specialised knowledge of service improvement tools and techniques. E.g elective surgery management and highly developed specialist knowledge of Health Informatics underpinned by theory and experience. (doctorate level)
- Project management qualification e.g. Prince
- Demonstrate a successful track record of delivering effective healthcare services as a General Manager or Senior Manager in a large, multifaceted healthcare environment including staff, financial and change management.
- Evidence of delivering successful strategic and operational performance management and clearly demonstrating improvement in the quality of service delivery at a strategic level including business case preparation, service initiation, contract negotiation, and the development and monitoring of outcome and output measures.
- Experience of managing large, multi-stranded budgets from a range of income sources and demonstrable examples of how you have responded to financial insecurities and fluctuations.
- Extensive in-depth demonstrable success in delivering change and performance with and through management teams, by engaging them in the strategic direction and delivery plans, establishing clear work priorities with them, delegating effectively, ensuring a capability to deliver, monitoring performance and giving feedback
- A strong track record of managing complexity and risk whilst maintaining high standards of service delivery.
- A comprehensive understanding of the changing NHS environment and the challenges it faces.
Knowledge and SkillsEssential
- Demonstrable experience of advising executives on strategic options regarding service delivery.
- Strong leadership, interpersonal skills and authority able to successfully foster and manage inter-relationships between own unit and other Directorates.
- A proven track record of creating a common purpose and instilling organisational values and behaviours that promotes a corporate vision.
- Strong organisational ability and well-developed resource and staff management skills: able to forecast, plan, develop and manage unit capability in line with business plan and organisational vision.
- Demonstrated competencies to analyse and synthesize complex and diverse budgets
- Proven ability to foster an organisational culture that is positive about change and committed to delivery of the strategic vision
- Proven ability to manage change effectively within an operational environment, building engagement and involvement and rewarding innovation. Strong analytical and problem-solving skills.
- A proven credible and influential communicator with excellent networking and negotiating skills.
- Experience of working with a diverse range of stakeholders and a successful track record of influence and engagement.
- Ability to collaborate constructively with internal and external partners to create the conditions for successful partnership working.
- Senior experience of developing demand forecasting a continuous business planning and programme/project management programmes resulting in positive value for money outcomes
- Ability to be intellectually flexible and to look beyond existing structures, ways of working, boundaries and organisations to produce more effective and innovative service delivery and partnerships.
- A commitment to improving patient services through an ability to sustain a clear performance focus on achieving demanding goals.
Employer detailsEmployer name
- Strong sense of commitment to openness, honesty and integrity in undertaking the role.
- High level of work organisation, self-motivation, drive for performance and improvement, and flexibility in approach and attitude
Lewisham and Greenwich NHS TrustAddress
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