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Digital Services PMO Officer

University Hospitals Bristol and Weston NHS Foundation Trust
£28,407 to £34,581 a year pa pro rata
Closing date
6 Oct 2023

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Other Health Profession
Band 5
Contract Type
Full Time
UHBW is working on an ambitious programme to deliver state-of-the-art clinical Digital solutions across the Trust to digitize patient records. We aim to provide fast, and controlled access to data for clinical use in patient care.

The Programme Management Office (PMO) is currently refreshing its offer for Digital Services, and you will have the opportunity to support the development of new processes to control the Programme.

We need a Programme Management Office Officer to join us to help deliver our ambitions.The main purpose of this role is to support the delivery of the Digital Services Portfolio of work as informed by the Trust's Strategy as well as ensure the portfolio maintains the appropriate level of governance & assurance at all times.

The post holder will be responsible for coordinating all reporting requirements as needed to facilitate the delivery of the Digital Transformation agenda across a wide range of stakeholders.

In addition, the post holder will provide assurance on the ongoing health of all allocated projects, ensuring the appropriate governance is maintained through the project lifecycle.

Main duties of the job

You will lead on specific functions of the PMO whilst developing a general knowledge of all aspects of the Team. This includes supporting the projects within the delivery plan, preparing programme and department wide reports, and taking part in project assurance activity. You will be able to manage competing priorities and have excellent interpersonal and communication skills.

You will have a PMO or project management qualification with proven experience of working in a project or business administration environment. You will be able to support the team to apply the Trust's policies and procedures on areas such as risk and finance management. You will be an experienced user of MS Office Software with experience of creating a range of business or project reports.

Above all, you will need to be extremely organised, energetic, and enthusiastic. If this is you, and you like the idea of helping to make digital happen in Bristol, then we'd like to hear from you.

About us

University Hospitals Bristol and Weston NHS Foundation Trust (UHBW) is one of the largest acute Trusts in the country, bringing together a combined workforce of over 13,000 staff and over 100 different clinical services across 10 different sites, serving a core population of more than 500,000 people across South West England. UHBW has been rated by the CQC as 'Good' overall and our staff are proud to deliver excellent care to the people of Bristol, Weston and beyond. As a forward-thinking multi-award winning Trust and a digital exemplar committed to improving patient care, our world-leading research and innovations are having a positive local and global impact. Our hospitals are spread across Bristol and Weston, join us and you can enjoy the very best of both worlds city living within a stone's throw of the countryside or beside the seaside, both with easy access to all that the South West has to offer. UHBW is committed to safeguarding and promoting the welfare of children, young people and vulnerable adults. As an equal opportunities employer actively working towards a diverse workforce we aim to recruit and retain a workforce which represents the rich diversity of the local population at all levels and are committed to designing our services around the needs of individual patients and those around them. Anonymous information will be used from your application in order to ensure we're meeting our pledge.

Job description

Job responsibilities

For a more detailed job description and main responsibilities, please refer to the job description document attached to this vacancy.

Person Specification

Qualifications and Training


  • Qualified to a level 4 standard (e.g. Higher National Certificate, Higher National Diploma, or NVQ level 4) or an equivalent level of experience
  • PMO/Project Management Qualification, demonstrable experience in application of PMO/project management techniques

Skills and Abilities


  • Advanced use of MS Office software packages to include, but not limited to Word, Excel, PowerPoint, Teams & Outlook
  • Able to develop and manage business processes or identify and implement improvements
  • Able to develop and manage business processes or identify and implement improvements
  • Proven ability to manage own workload and meet deadlines and work under pressure
  • Able to interrogate complex information
  • Excellent communication and interpersonal skills to include: (Please see JD)
  • Problem Solving

Knowledge and Experience


  • Good experience of governance and assurance models within an IT/Digital delivery context
  • Ample experience of working in a programme office role
  • Experience of preparing, maintaining and presenting detailed information for others (e.g. reports, webpage/ intranet page, and verbal updates, essays)
  • Good understanding or procurement processes and practices


  • Experience of working in a project environment with and using project management tools
  • General knowledge of different services provided by hospitals in the NHS
  • Experience of working in a department/service of a large organisation with knowledge of how different departments interact
  • A working knowledge of management accounting techniques



  • Understanding of the critical importance of commercial confidentiality and an individual's right to privacy
  • Confident and persuasive in asserting importance of tasks to colleagues at different levels of seniority
  • Must have a strong attention to detail
  • Flexible and adaptable approach
  • Positive, friendly disposition and self-motivator
  • Willingness to learn new systems

Employer details

Employer name

University Hospitals Bristol and Weston NHS Foundation Trust (UHBW)


Bristol Royal Infirmary



Any attachments will be accessible after you click to apply.


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