Reporting to the Divisional Director of Operations the post holder will be an integral member of the Directorate Senior Leadership Team and will be fully accountable for the delivery of Directorates operational and financial performance. They will take a lead role in both shaping and delivering the Directorate strategy in conjunction the Trust's overall strategies and objectives to deliver SAFE, PERSONAL and EFFECTIVE CARE.
The Directorate Manager will work with the Clinical Director and Matron to drive operational performance and planning within the Directorates. The post holder will work closely with other Divisions, Corporate services and external partners in order to achieve Trust objectives and make a positive contribution to the provision of health services across the local economy.Main duties of the job Support the Senior Management Team of the Family care Division in the development of a compelling clinical strategy and service improvement initiatives within their service area. Lead the multi-disciplinary team within the service area to deliver on the entirety of the Trust's performance agenda including finance, activity, workforce and quality/safety, access and clinical governance. Work with the Matron and Clinical Director to ensure standards of patient care are met and the quality of the patient experience within the service area is high. Ensure effective leadership and line management arrangements are in place for all staff within the service area. Adhere to the standards laid down in the NHS Code of Conduct for Managers and at all times act in a manner that reflects and promotes the values of the Trust. Work closely with other colleagues within the service area to achieve improvements in the quality and efficiency of patient services. Represent the Trust in external forums as appropriate to the role. Actively seek opportunities to enhance the reputation of the Trust as a service provider and employer of choice, translating the Trust's overall marketing strategy into specific actions for the service Deputise for the Divisional Director of Operations as required. Act as a positive role model to promote a professional and well-motivated workforce. About us
This is an exciting opportunity to work at ELHT within the Family Care Division.
This is a 12 month adoption leave cover post. It brings a great opportunity for an experience DM to get experience working with Children and Young People's services or it could be an opportunity for an aspiring DM to step up and gain valuable experience at this level.Job descriptionJob responsibilitiesLeadership Lead, manage and motivate staff within the Directorate, ensuring that appropriate management structures, policies and practices are in place to achieve high levels of performance. Provide leadership that promotes patients and users as partners in care and treatment. Working with the Clinical Directors and matrons, provide leadership to ensure that the clinical team is empowered to deliver agreed quality targets and standards Working with the Clinical Directors and matrons, monitor the standard of service provision on the wards to improve the quality of patient care and safety in line with local/national guidelines. Develop and sustain relationships, partnerships and networks to influence and improve health, outcomes and health care delivery for the locality Develop the leadership, managerial and business capability within the service area to bring about effective change. Develop and maintain excellent relationships with external stakeholders. Hold appropriate staff to account in the delivery of targets, the development and maintenance of high standards and ensuring that staff, patients, carers and the public are treated with dignity and respect Service Development Ensure the service continually improves to meet the needs of patients and improves the patient experience. Identify opportunities to involve users in the development of services Lead and encourage redesign of services, and embed new ways of working which support patient care Maintain active involvement in planning, marketing of services. Establish links with external agencies that will ensure the continued development of new ways of working and collaboration on key tasks within the health economy. Responsible for planning and management of service improvement within the defined area. Person SpecificationEssentialEssential EssentialEssential
Employer detailsEmployer name
- Educated to Masters level or equivalent level of experience.
- Substantial experience of performance targets
- Experience in day to day operational management
- Leading change in a complex environment.
- Leading change in a complex environment.
- Extensive budget management experience
- Business planning and development of business cases
- Extensive staff management experience
- Experience in achieving a range of complex performance and financial targets
- Experience of leading and working within multi-disciplinary teams including clinicians.
- Leading on capacity and demand planning.
- Comprehensive knowledge of the performance agenda including the challenges, initiatives, outcomes, and targets.
- Knowledge and understanding of computerised financial, management, budgetary management, and workforce information systems
- Knowledge and understanding of governance arrangements and standards in the NHS and the wider health and social care economy
- Evidence of structured and professional career development.
- Understanding and appreciation of inclusion and diversity
- Demonstrable understanding of NHS policy and NHS Constitution
- Ability to lead and motivate a large team of staff including senior clinicians.
- Coaching & values led leadership style, encouraging engagement and empowerment amongst staff and stakeholders, and in developing high performing teams
- Basic IT skills
- A high level of communication skills, to include but not exclusively, mediation, negotiation, consultation, facilitation, presentation, training and coaching skills.
- Well-developed interpersonal skills to influence, inform, reconcile differences and resolve conflicts.
- Presentation and interpretive skills both in written and numerical form.
- Ability to prioritise work to competing timescales and targets
- An ability to manage complex issues through a range of approaches to communication.
- Ability to deal with difficult and sensitive situations including decision making on competing pressures.
- Ability to influence others in a positive and assertive way to achieve results.
- Ability to work to precise timescales.
- Political awareness
- Ability to write effective business cases to enable decision making
- Analyse detailed data and information, including preparing responses to issues, weighing risks and forming judgements often within tight timescales
- Demonstrable drive, commitment, and self-motivation.
- Resilient - able to deal effectively with stressful working environment without affecting performance
- Imaginative and innovative in developing new ways of working in meeting patient care and service needs
- Team player
- Consistently demonstrate Trust behaviours
- Able to participate in 'on-call' duties
East Lancashire Hospitals NHS TrustAddress
Burnley General Hospital
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