Patient Flow Facilitator

Manchester University NHS Foundation Trust
£28,407 to £34,581 per annum
Closing date
30 Sep 2023

View more

Other Health Profession
Band 5
Contract Type
Full Time
The right candidate will be passionate and committed to delivering safe and optimum patient outcomes and experience. You will be a dynamic individual with excellent organisation, time management and problem- solving skills who will work autonomously with minimal supervision.

Patient Flow Facilitators support senior members of the Site Team to co-ordinate site capacity to balance emergency and elective flows effectively to meet activity and demand across MRI.

A 'can do', professional attitude is required, with the ability to inspire confidence across Clinical Service Units. Your attention to detail is essential, with a work ethos of reliability, flexibility with a responsive and proactive approach to workload.

If you have the knowledge, skills and experience outlined in the person specification for this role, you could be the person we are looking for to join the team.

For an informal discussion prior to shortlisting, please e-mail

Main duties of the job

As part of the Site Team, the Patient Flow Facilitator will facilitate patient flow by utilising capacity management systems and processes in place, working flexibly and collaboratively with the Patient Flow Coordinatorsin the Site Team, in-patient ward areas across all specialties and closely with Site Managers. The post holder will be responsible for identifying and reporting available capacity to support the effective management of emergency, elective, repatriation and tertiary activity within Manchester Royal Infirmary.As part of the Site Team, facilitate efficient patient flow by proactively progress chasingbarriers which are or may potentially affect discharge flow, working flexibly and collaboratively with Clinical Service Units and in-patient wards, multi-disciplinary professionals/departments and Discharge Teams to prevent/minimise delay in the patient journey. Have an awareness of the different discharge pathways and utilise agreed systems and processes to effectively manage allocated workload.The post holder will work within several enabling processes with an aim to overcome issues arising within the remit of own role and responsibility, using a responsive and/or proactive approach as appropriate to the situation.The post holder will have awareness to escalate unresolved barriers to the appropriate person to support resolution, to enable optimisation of patient outcomes and experience, escalating to line management if issues remain unresolved.

About us

MFT is England's largest NHS Trust with a turnover of �2.5bn & is on a different scale than most other NHS Trusts. We're creating an exceptional integrated health & social care system for the 1 million patients who rely on our services every year.

Bringing together 10 hospitals & community services from across Manchester, Trafford & beyond, we champion collaborative working & transformation, encouraging our 28,000 workforce to pursue their most ambitious goals. We set standards that other Trusts seek to emulate so you'll benefit from a scale of opportunity that is nothing short of extraordinary.

We've also created a digitally enabled organisation to improve clinical quality, patient & staff experience, operational effectiveness & driving research and innovation through the introduction of Hive our brand-new Electronic Patient Record system which we've launched in September 2022.

We're proud to be a major academic Research Centre & Education provider, providing you with a robust infrastructure to encourage and facilitate high-quality research programmes. What's more, we're excited to be embarking on our new Green Plan which will set out how MFT continues to play its part in making healthcare more sustainable.

At MFT, we create and foster a culture of inclusion and belonging, provide equal opportunities for career development that are fair, open and transparent, protecting your health and wellbeing and shaping the future of our organisation together.

Job description

Job responsibilities

To find out more about the key responsibilities and the specific skills and experience youll need, take a look at the Job Description & Person Specification attachments under the Supporting Documents heading. So that youre even more equipped to make an informed decision to apply to us, youll need to take time to read the Candidate Essentials Guide that sits with the Job Description and Person Specification. This document provides you with details about the Trust, our benefits and outlines how we care for you as you care for others. Most importantly, it also contains critical information youll need to be aware of before you submit an application form.

COVID-19 vaccination remains the best way to protect yourself, your family, your colleagues and of course patients from the virus when working in our healthcare settings. Whilst COVID-19 vaccination is not currently a condition of employment, we do encourage our staff to get vaccinated. If you are unvaccinated, there is helpful advice and information available by searching on the NHS England website where you can also find out more about how to access the vaccination.

Diversity Matters

MFT is committed to promoting equality of opportunity, celebrating and valuing diversity and eliminating any form of unlawful discrimination across our workforce, ensuring our people are truly representative of the communities we serve. All individuals regardless of age, disability, gender reassignment, marriage and civil partnership, pregnancy and maternity, race, religion or belief, sex and sexual orientation are encouraged to apply for this post. As an inclusive employer, we are here to support you. If you have any special requirements to help you with your application, email our team at

Were looking forward to hearing from you!

Person Specification

essential and desirable


  • Qualifications
  • Skills and abilities
  • Knowledge and experience
  • Personal attributes


  • Qualifications
  • Skills and abilities
  • Knowledge and experience

Employer details

Employer name

Manchester University NHS Foundation Trust


Manchester Royal Infirmary

Oxford Road


M13 9WL

Any attachments will be accessible after you click to apply.


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