Want to join a great team for a great cause?
- Are you positive, hard working and determined to deliver objectives?
- Can you give our supporters the care they need?
- Can you support our fundraisers to reach their targets?
- Are you willing to work collaboratively in a high-performing team?
- Are you willing to learn and find solutions to problems?
You must be passionate about NHS fundraising and a collaborative colleague who can get stuck in, in whatever the charity needs to deliver the impact for our staff and patients.Main duties of the job
This role in the development of the London North West Healthcare (LNWH) charity will play a significant part in generating unrestricted charitable fund income for the charity to use in its various Trust wide grant programmes.
The Fundraising Officer will be responsible for increasing the income the charity receives in accordance with LNWH Fundraising strategy and London North West Healthcare University Trust (LNWHU) annual strategic plans. The post holder will be expected to be the main contact for fundraisers both internally withing the Trust and in the wider community. They will aim to sustain a fundraising income base for the charity to continue its work further.
The post holder will require proficient knowledge of fundraising and considerable energy and enthusiasm that will inspire the patients, visitors and local community to choose LNWH Charity as their preferred charity to support.
The Fundraising Officer will be required to have extensive knowledge of and proven experience in organising and co-ordinating fundraising activities ideally across multiple sites, recruiting, training, motivating and managing a volunteer workforce, marketing, database management, financial management and have excellent communication and relationship building skills in order to identify, develop and successfully conclude fundraising activities as per the fundraising targets set by LNWH Charitable Fund Management Committee and the LNWHU Trust Board.About us
London North West University Healthcare NHS Trust (LNWH) cares for the people of Brent, Ealing, Harrow and beyond.
Our team of more than 8,200 clinical and support staff serve a diverse population of almost one million people.
We run major acute services at:
- Northwick Park Hospital: home to one of the busiest emergency departments (A& E) in the country. The hospital provides a full range of services including the country's top-rated hyper-acute stroke unit and one of only three hyper-acute rehabilitation units in the UK
- St Mark's Hospital: an internationally renowned specialist centre for bowel disease
- Ealing Hospital: a busy district general hospital providing a range of clinical services, as well as 24/7 emergency department and urgent care centre, and specialist care at Meadow House Hospice
- Central Middlesex Hospital: our planned care site, hosting a range of surgical and outpatient services and collocated with an urgent care centre.
We are a university teaching NHS trust, in recognition of the important role we play in training clinicians of the future and bringing the benefits of research to the public.Job descriptionJob responsibilities
- Lead, promote and co-ordinate local fundraising events and activities that are well planned, marketed and supported. This will require effective monitoring of the local charity environment and a visible presence within the community. Keeping within budget and reaching the desired target are key for this role.
- Nurture relationships with hospital staff to encourage creation of and participation in fundraising activities and events and lifting the profile of the charity internally.
- Support the Head of Fundraising in delivering the forthcoming projects and appeals and supporting where needed.
- Suggest and assist in the development of promotional materials in support of community activity.
- Working with the department leads and their staff to help them fundraising for their clinical areas. Meadow House hospice is a fund under LNWH as its largest fund, special attention will need to be given to fundraising in a Hospice environment.
- Respond to enquiries from the public, volunteers and to requests for information and materials
- Ensure that communication with supporters is timely, warm and encouraging. All communications should reinforce how grateful we are for their support and the difference their kindness makes.
- Ensure that donor records are comprehensive and are kept up to date.
- Ensure all information is recorded in full onto the Fundraising database in a timely manner.
- Data must be compliant with GDPR and Fundraising code of conduct.
- Report trends and communicate important information to the Head of Fundraising as and when required.
- Be able to gather information for KPIs and other measurables. Be confident working with data to present it in an understandable fashion.
- Recruit, supervise and support fundraising volunteers (volunteers are managed by the Trust Volunteer Department so a working relationship would be beneficial for the role), ensuring that their activities comply with best fundraising practice and legal frameworks. Volunteers are managed by
- Develop and train key volunteers capable of taking a more active roles.
- Work with the Head of Fundraising to ensure that all opportunities are taken to raise awareness of the charity, its supporters and the difference they make to patient care.
- Excellent organisational skills are required in order to prepare schedules that work across social media sites and the charitys website in conjunction with the communications manager to reach as wide an audience as possible.
- Help with the annual budgeting process, contributing income and expenditure projections of community fundraising.
- Provide regular monthly reports about fundraising activity, performance, supporters, volunteers and events
- Attend meetings hosted by NHS Charities Together and other fundraising organisations.
- Ensure all cash handling, banking and receipts are in accordance with current procedures after an event, liaising with the finance staff to ensure compliance.
- Be aware of the Fundraising Code of Practice and other legislation surrounding charities.
- Adhere at all times to LNWH Charitys policies and procedures, and those of the Trust (as appropriate)
- Attend Trust held all-staff events.
- Ensure the effective and efficient use of the charitys resources.
- Ensure that all duties are carried out to the highest professional standard.
- Be aware of the responsibilities with regard to Health and Safety.
- Work occasionally at weekends and some evenings in order to fulfil the duties within a flexible working timetable (subject to agreement with the line manager TOIL will be offered)
- Ensure that all data is handled confidentially and with regard to GDPR, especially with regard to records of donors and volunteers.
- Have advanced Keyboard Skills and the ability to manipulate data to create accurate spread sheets, compose fundraising activity reports, correspondences, and ensuring that the data held on the supporter database is accurate.
- The ability to switch between one task and another and meeting deadlines is essential.
- Respect the customs, values and spiritual beliefs of supporters, patients, carers and their relatives.
Knowledge & ExperienceEssential
- oDegree level or equivalent experience
- oCIoF membership
- oExtensive knowledge and experience of creating and delivering high profile community fund raising activities
- oData collection, recording within fundraising CRM and use within confines of data and fundraising regulators
- oExperience of creating complex work plans, keeping to budget and managing them within agreed parameters.
- oStrong interpersonal skills and ability to relate with donors and staff
- oAbility to work to tight deadlines and manage multiple tasks
- oKnowledge of and skills in fundraising platforms including MailChimp, JustGiving, Eventbrite or similar/ or open to learning.
- o Leadership skills to motivate and inspire supporters
Skills, Abilities and AttributesEssential
- oSubstantial experience in a similar role or organisation
- oKnowledge of NHS charities
- oSelf-starter oMotivated oCreative oSelf-confident and able to present oInnovative with a 'can do' attidute oIndependent thinking oDecisive
- oWork autonomously
- oStrong user of Microsoft 365
- oExperience of using Harlequin fundraising CRM
Employer detailsEmployer name
- Demonstrate commitment to Trust HEART values - Honesty, Equity, Accountability, Respect, and Teamwork.
London North West University Healthcare NHS TrustAddress
Northwick Park Hospital
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