This job has expired

Senior Matron - Urgent Care

Portsmouth Hospitals University NHS Trust
£58,972 to £68,525 a year
Closing date
26 Sep 2023

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Band 8B
Contract Type
Full Time
We have so much to be proud of here at PHU we are passionate about our patients but also our people. We are recruiting an enthusiastic, dynamic, and innovative senior nurse to join the forward-thinking Urgent Care team at Portsmouth Hospital University Foundation Trust. The role will be enhanced through a model supporting 50% direct clinical care balanced with 50% clinical leadership and management responsibilities.

The Urgent Care Senior Matron will provide managerial and professional support on a day to day basis to all the nursing / AHP staff and ensure the smooth running of the department to achieve both excellent clinical care whilst also supporting the delivery of key national performance metrics. You will need to possess the ability to work as a key decision maker alongside the multi professional team ensuring the safe implementation of nursing strategy within the department and care group in accordance with research, policy, national standards and the NMC Code.

If you are a confident, well organised, strong, visible leader with high standards, excellent clinical skills and knowledge with extensive experience of working within emergency care services who thrives in a busy and diverse clinical environment then we would like to hear from you.

Main duties of the job

As Senior Matron for Urgent Care you will work closely with other departmental Senior Nurses, Consultant Leads, Care group Director, Matrons, the Care Group Manager and the Divisional Director of Nursing. You will lead on all aspects of clinical care and be focused on patient safety, experience and quality assurance frameworks. You must be able to demonstrate a compassionate approach to the care of patients and the public, whilst also possessing the ability to ensure robust clinical operational demands are met while the multi-professional teams are fully supported in achieving their duties.

The successful applicant will hold significant experience at band 8a in a busy Urgent and Emergency Care setting such as an Emergency Department or AMU. A proven track record in leadership within urgent and emergency care is essential as are excellent interpersonal communication and organisational skills.

For further information and to arrange an informal visit contact: Cathy Lake, Acting Director of Nursing, Medicine and Urgent Care.

About us

The Trust is committed to driving excellence in care for our patients and communities and was rated good by the Care Quality Commission report published 2020 and became a University Hospital. We are ranked as the third in the country for research embedding education and training across the organisation and we continuously strive to achieve our core values which are at the heart of everything we do. The Trusts main hub is the Queen Alexandra Hospital, starting life as a military hospital over a century ago and now one of the largest hospitals on the south coast and you may have seen us on the TV series Nurses on the Ward. The Trust provides comprehensive secondary care and specialist services to a local population of 675,000 people across South East Hampshire. The Trust employs over 8,000 staff and are #ProudtobePHU our patients come from all walks of life and so do we. We hire great people from a wide variety of backgrounds, not just because its the right thing to do, but because it makes our hospital stronger. If you share our values and our enthusiasm for providing outstanding care and support for patients, colleagues and our community you will find a home at PHU. In recruiting for our team, we welcome the unique contributions that you can bring in terms of your education, opinions, culture, ethnicity, race, sex, gender identity and expression, nation of origin, age, languages spoken, veterans status, colour, religion, disability, sexual orientation and beliefs.

Job description

Job responsibilities

  • To provide clinical, professional and managerial leadership across the Care group.
  • To be the nursing/allied health professional lead, providing a strong clinical presence and developing nurses and allied health professional practice within the care group, assuring the provision of a safe, effective and evidence-based nursing service to patients.
  • To be a core member of the Care Group Management team, supporting the Care Group and Division in achieving its plans, ensuring that the Care Group is able to meet its agreed targets within the available resources. Actively support the team objectives by developing services and leading Care Group or Divisional projects to influence service redesign/ Lead and participate in projects and areas of work, which reflect clinical, professional and corporate objectives.
  • To be the lead for designated projects and areas of work which reflect clinical, professional and corporate objectives, which impact beyond the scope of own service/speciality.
  • To be the Care Group lead for Patient and Public Involvement.
  • To be accountable for all aspects of the nursing related budgets within the Care group.
  • To work in partnership with the senior nursing/AHP Consultant Practitioners and designated lead clinician to ensure accountability on quality performance indicators.
  • To be designated deputy for Care Group Director and Divisional Director of Nursing /Professions as necessary.

Professional Nursing Leadership and Management
  • To implement the Trusts Nursing and Midwifery Strategy through the development and implementation of a Divisional nursing strategy at care group level.
  • To be responsible for implementing and monitoring of agreed trust quality indicators.
  • To be responsible for the implementation and progress monitoring of the corporate Patient and Public Involvement strategy within the Care group.
  • To be responsible for the implementation, monitoring and evaluation of the corporate Patient Experience Strategy within the care group.
  • In collaboration with other senior nursing/AHP leaders to be responsible for the professional leadership for Nursing, Midwifery and other healthcare professionals in the Care Group, advising the Divisional Head of Nursing/Professions and the Divisional Management Team of key professional issues.
  • To work with the Lead Nurse for Professional Education and the Practice Development and Divisional Education Leads to ensure that the development of education and training provision meets the clinical needs of the Care Group and supports compliance of the relevant healthcare standards
  • To lead or participate in professional and clinical committees or projects both internally and externally to the Trust.
  • Develop a job plan that ensures high visibility in clinical areas including 50% of work time being spent on influencing quality of clinical care.
  • To participate in workforce redesign and modernisation for the nursing workforce, working in close partnership with key stakeholders.
  • To be responsible for effective workforce planning within managed areas on a day to day basis.
  • Participate in the annual review of the nursing workforce plan and ensure that the staff establishment and profile is sufficient to meet the needs of the service and manageable within the resources available.
  • Act as lead for recruitment and retention of nursing staff for designated areas as indicated by the annual workforce plan.
  • Lead on the implementation of the Practice Based Learning agenda within the Division ensuring all areas are developed to become effective learning environments and that learners are supported.
  • Ensure delivery of the Care Group strategy for Nursing research and audit in line with the Divisional plan and priorities.
  • Participate in the Duty Matron rota assuming full responsibilities for this role.

Budgetary and Financial Responsibility
  • To be accountable for all aspects of the nursing related budgets for designated areas.
  • Ensure systems are in place for appropriate financial management in line with trust finance structures.

Clinical Care Standards
  • To actively support teams in the discharge planning process and communication with external organisations achieving local targets.
  • Facilitate the development, implementation and review of nursing and clinical policies and guidelines to support practice.
  • Guide and support the senior nursing staff in monitoring, evaluating and improving the patient experience.
  • Assume responsibility for risk issues within the clinical environment, ensuring corrective action is taken and clinical risk is managed.
  • To implement national guidance, as supported and coordinated by the Divisional lead within the Care Group.
  • To support the development of integrated care pathway implementation within the Care Group.
  • To lead and ensure all Matron key roles and responsibilities are embedded in practice.

Human Resource Management
  • Directly manage the nursing/Allied health professional managers within designated areas, and through them ensure that all members of the clinical teams are managed in accordance with the trust policies and procedures.
  • Manage and undertake appraisals for directly managed staff and ensure systems are in place for the appraisal of all staff within designated areas as per Trust policy.
  • To ensure training needs analysis is undertaken, in line with the appraisal process, and an annual development plan for designated areas nursing staff is developed, feeding into and complimenting the Divisional plan.
  • To participate in the full recruitment processes of directly managed staff and support others with the recruitment, induction and retention of staff.
  • Work with wards/departments and corporate teams to ensure Safer Staffing levels are accurately assessed, utilising available electronic systems, bench-marking, best practice standards and professional judgement to ensure establishments are suitable to provide safe care.

Performance Monitoring and Evaluation
  • Ensure accurate, timely and accessible information and reports are produced for all areas of responsibility contributing to the performance-monitoring framework for the Trust.
  • Undertake audit and research activity, which will enhance, improve and provide evaluation of services.
  • Develop and implement an annual Research & Development plan for Nursing in line with the corporate R & D strategy.
  • Work with wards / departments to ensure that nursing care is evidence based and is aligned to recent research.

Professional Development
  • Develop external networks and represent the trust/nursing profession at national/international level in driving forward the trust/nursing agenda at appropriate forums.
  • Participate in annual appraisal, 360 feedback for self and team demonstrate on-going professional development by keeping up to date with national and local developments in nursing / midwifery and NHS policy and practice.
  • To be designated deputy for Care Group Director and Divisional Head of Nursing/Professions as necessary.

Person Specification

Personal Qualities


  • Professional role model.
  • Inspirational leader.
  • Motivated and enthusiastic.
  • Team Player.
  • Able to work under pressure.
  • Assertive yet approachable.
  • Personal drive and initiative.
  • Able to work independently and meet tight deadlines.
  • Ability to think strategically.



  • 1st Level Registered Nurse on relevant part of the NMC register.
  • First Degree or equivalent.
  • Masters degree or equivalent educational or experience to meet this requirement.
  • Recognised Management and/or Leadership qualification.
  • Evidence of Continual Professional development.


  • Mentoring/Coaching Qualification.



  • Evidence of project management experience.
  • Significant post-registration experience.
  • Extensive experience of working in an unscheduled emergency/urgent care setting.
  • Extensive knowledge of National and Local Emergency Care, NHS and N& M agenda.
  • Extensive experience in the acute healthcare setting in clinical leadership/clinical management position.
  • Evidence of advanced leadership qualities.
  • Formal and informal teaching experience.
  • Staff and resource management experience.
  • Experience of introducing change to clinical environment.
  • Report writing skills and experience.
  • Budget management experience.
  • Any attachments will be accessible after you click to apply.


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