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General Manager

Barts Health NHS Trust
£75,853 to £86,574 Per annum inc
Closing date
3 Oct 2023

View more

Other Health Profession
Band 8C
Contract Type
Full Time
The Women's and Children's Division is seeking a new General Manager to oversee the day to day management and operational delivery of their high quality, patient focused services whilst driving forward an exciting service improvement agenda.

The General Manager is a key position within the Division's leadership team, being responsible for the operational and performance management of Maternity, Gynaecology, Paediatrics, Neonatology and Breast Services delivered at the Whipps Cross Hospital site. Further to this, the post holder will play a key role in the delivery of the NHS constitutional standards, the cancer and elective recovery programme and take the lead on service improvements to benefit our patients and staff.

The role offers excellent scope for professional growth and development, with real autonomy and responsibility coupled with the support of an experienced, innovative and enthusiastic clinical and managerial leadership team.

This is an exciting time to join the team at Whipps Cross Hospital.The post-holder will have the opportunity, alongside wider divisional stakeholders to play an important role in the planning and operationalising of the new Whipps Cross Hospital. Subject to business case and planning approvals we continue to anticipate the completion of the new hospital by the end of 2026.

Main duties of the job

  • Be responsible for the operational delivery of Maternity, Gynaecology, Paediatrics, Neonatology and Breast Services delivered at the Whipps Cross Hospital and ensure the safe and effective use of all resources
  • Take the lead in achieving key performance targets in line with local and national agreements including constitutional standards, cancer and elective recovery, outpatient transformation and the delivery of Trust strategies
  • In partnership with the service leads, take operational management responsibility for the delivery of service development and quality improvement projects, striving for high levels of patient and staff satisfaction across the Division.
  • Provide a clear sense of purpose and leadership by being visible and accessible to staff, patients, and the public.
  • Work with the Divisional leadership team to design and embed a staff engagement and wellbeing strategy, incorporating the feedback from the annual staff survey and other surveys as they are undertaken
  • Be the champion for administrative and operational staff, ensuring that their voices are heard, and their personal development needs are understood and acted upon
  • Role model positive leadership behaviours by living the Trust's values and visibly leading on promoting equality, diversity and include inclusion in all aspects of the job role
  • Deputise for the Divisional Manager as required
  • Participate in the hospital's senior manager on-call rota.

About us

Barts Health is one of the largest NHS trusts in the country, and one of Britain's leading healthcare providers.

The Barts Health group of NHS hospitals is entering an exciting new era on our improvement journey to becoming an outstanding organisation with a world-class clinical reputation. Having lifted ourselves out of special measures, we now have the impetus and breathing space to chart a fresh course in which we are continually striving to improve all our services for patients.

Our vision is to be a high-performing group of NHS hospitals, renowned for excellence and innovation, and providing safe and compassionate care to our patients in east London and beyond. That means being a provider of excellent patient safety, known for delivering consistently high standards of harm-free care and always caring for patients in the right place at the right time. It also means being an outstanding place to work, in which our WeCare values and behaviours are visible to all and guide us in how we work together.

We strive to live by our WeCare values and are committed to promoting inclusion, where every staff member has a sense of belonging. We value our differences and fully advocate, cultivate and support an inclusive working environment.

We particularly welcome applications from Black, Asian and minority ethnic candidates as they are underrepresented within Barts Health at this band.

Job description

Job responsibilities

We are dedicated to being an outstanding place to work and will work with you to get the best experience. We know flexible working is not a one size fits all and will mean something different to everyone. We are inclusive, so if you are interested in flexible working, please speak to the recruiting manager.

The full job description provides an overview of the key tasks and responsibilities of the role, and the person specification outlines the qualifications, skills, experience, and knowledge required. For both documents, please view the attachment/s below.

Person Specification



  • Master's degree in healthcare or management or demonstrable ability to work at master's level.
  • Evidence of continued learning/development.

Knowledge and Experience


  • Significant management experience in a senior role within the acute sector in particular operational management.
  • Proven record of financial management at senior level, delivering on complex and large budgets including reducing costs, monitoring and corrective action.
  • Proven track record of meeting national targets including RTT and delivering cancer/elective recovery.
  • Knowledge and experience of collaborating with external organisations, both NHS and non-NHS providers and adapting negotiating style to meet needs.
  • Proven success at managing complex organisational change while maintaining service quality with demonstrable impact on improving healthcare.
  • Significant experience of staff management, including the setting of objectives, team and individual appraisal, recruitment, and disciplinary issues.
  • Evidence of reporting writing and presentation skills, to include business cases and formal presentations.
  • Proven experience of developing and implementing strategic plans.


  • Previous experience of Women's and Children's services.



  • Proven leadership skills, development of a team.
  • Ability to draft clear and concise business cases and papers.
  • Forward thinking and be able to lead and transform culture, including shaping and implementing a vision for future service development.
  • Ability to analyse and interpret situation as well as information.
  • Full range of IT skills including spreadsheet analysis.
  • Excellent interpersonal and communication skills both written and verbal.
  • An ability and interest in developing and coaching staff to improve performance.
  • Commitment to promote equality and diversity in the workplace and in-service delivery and development


  • Ability to use the IST's demand and capacity modelling tool

Employer details

Employer name

Barts Health NHS Trust


Whipps Cross Hospital


E11 1NR

Any attachments will be accessible after you click to apply.


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