Programme Manager - Transformation

Yorkshire Ambulance Service NHS Trust
£50,952 to £57,349 Per annum
Closing date
1 Oct 2023

View more

Other Health Profession
Band 8A
Contract Type
Full Time
Are you an experienced Programme Manager comfortable working at pace and speed, able to react positively to rapidly changing circumstances and be able to communicate with a wide range of stakeholders at all levels?

This is an exciting opportunity for a dynamic and experienced Programme Manager to join the Yorkshire Ambulance Service PMO. The successful post holder will have proven experience of programme management and will play a key role in supporting managers and clinical staff across the Trust lead the delivery of programmes & projects focused on improving service delivery and delivering the best outcomes for our patients.

Main duties of the job

The post holder will work closely with SROs to support the development and delivery of the Trusts ambitious transformation programme. The role will be responsible for ensuring that effective programme and project governance is in place, developing and presenting a variety of documents and reports, developing plans, mapping dependencies, managing and monitoring progress of projects, managing risks and issues and providing stakeholder management and communications.

The post holder will be responsible for implementing robust management and assurance processes across all programmes and projects and developing strong relationships across the Transformation Programme to ensure effective engagement and delivery.

About us

At Yorkshire Ambulance Service, our vision is to be trusted as the best urgent and emergency care provider with the best people and partnerships, delivering the best outcomes for patients.

Across our region patient demand is presenting in different ways and the pandemic has also shone a spotlight on health and wider inequalities. We must also ensure we are positioned to deliver the highest standards of integrated care in a changing NHS infrastructure and commissioning landscape.

To achieve all this for our patients and to continue on our improvement journey, we have a business plan which will guide our response and progress and a key part of that plan is our work on transformation. The range of projects we need to deliver are significant in scale and complexity.

Yorkshire Ambulance Service (YAS) NHS Trust geographically covers nearly 6,000 square miles of varied terrain, from isolated moors and dales to urban areas, coastline and inner cities.

We serve a population of over five million people across Yorkshire and the Humber and strive to ensure that patients receive the right response to their care needs as quickly as possible, wherever they live.

Our values: Compassion, One Team, Integrity, Innovation, Empowerment and Resilience are at the heart of all we do.

Job description

Job responsibilities

The Programme Manager will work as part of a dynamic team responsible for delivery of the Trusts Transformation Portfolio, which will progress significant organisational change, including establishing new systems and ways of working, underpinning our five-year strategy.

Working closely with Senior Responsible Owners for Transformation, the remit will include managing the delivery of a portfolio of transformational change programmes and related projects ensuring that timescales, programme objectives, benefits and outcomes are achieved within agreed tolerances.

The Programme Manager will:
  • be responsible for delivery of a clear and agreed programme of work aligned to the Trusts Transformation Strategy. Be responsible for ensuring effective programme and project governance is in place, developing and presenting a variety of documents and reports, developing plans, managing, and monitoring progress, risks and issues and providing stakeholder management and communications.
  • ensure that standard project management methodologies are consistently applied. They will be responsible for maintaining and monitoring progress on all aspects of the portfolio, enabling robust monthly reports to be delivered to the Executive Transformation Programme Board and other key meetings.
  • be responsible for leading and managing the programme from its initial set up through the delivery of new capabilities and realisation of benefits to programme closure.
  • determine which issues among the projects should be escalated and dealing with the escalated issues.
  • be responsible for day-to-day delivery and benefit realisation.
  • track the contribution of each project to the consolidated programme benefits.
  • provide and receive highly complex, sensitive, and contentious information, and communicate its messages to a wide range of stakeholders in a range of settings.
  • use programme and project management skills to manage the strategic development of their portfolio and provide additional management capacity to their team.
  • support the continuous improvement of the Trust PMO to enhance project management standards and capability across the Trust, improving overall delivery confidence in, and reducing risk for, the design and delivery of inter-related change projects and programmes.

The role involves support for development of all aspects of the Trusts PMOs products and services but has a key focus on programme delivery, assurance, standards, capabilities, and benefits realisation.

To develop and support the implementation of common project, programme and portfolio management standards and associated tools and documentation, including project information systems, governance, business cases, benefits-led delivery planning, risk management and project reporting.

The PMO supports executive decision-making regarding the shape and impact of projects and programmes on the business. It also promotes and develops project and programme management capability and standards to align to the Trust vision and values.

To line manage assigned members of the project management and support team, setting their objectives, performance managing their work and ensuring they deliver their responsibilities effectively and efficiently.

To support Senior Responsible Owners, the Head of PMO and other team members as required.

For full details and role responsibilities please see attached job description and person specification.

Person Specification



  • Educated to master's level and/or able to demonstrate the equivalent level of knowledge and experience working at a senior level.
  • Minimum of 3 years in a senior management or change leadership role.
  • Possess a professional project management qualification or have knowledge of a formal project management method such as PRINCE2 or MSP.
  • Minimum 2 years Programme Management in a large and complex organisation.
  • Experience of managing multi-disciplinary projects involving matrix working.
  • Can demonstrate achievement of successfully introducing, managing, and sustaining change.

Employer details

Employer name

Yorkshire Ambulance Service NHS Trust


Trust Headquarters

Brindley Way



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