Team Manager

South West London & St Georges Mental Health NHS Trust
£49,178 to £55,492 per annum inclusive of outer London HCAs
Closing date
1 Oct 2023

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Other Health Profession
Band 7
Contract Type
Full Time
A fantastic and exciting opportunity has arisen for the post of Team Manager for Kingston and Richmond EIS, providing operational leadership and management for the team. The successful candidate will be reporting directly to the Clinical Manager of the service. This is a great opportunity for someone who is interested in developing their clinical and leadership skills. You will be supported by the clinical manager and wider service line management to develop your operational, management, and leadership skills and will initially receive weekly supervision with the clinical manager. In addition, you will be supported to attend relevant training/development sessions.

The Kingston & Richmond Early Intervention Service (EIS) is a specialist team for people aged between 18-65 who live in the boroughs of Kingston & Richmond presenting with a First Episode of Psychosis. The service complements the Trust's Community Integrated recovery hubs and works closely alongside the Richmond Single Point of Access, Richmond Home Treatment Team and, inpatient services.

Main duties of the job

This role requires someone with drive, energy and a commitment to high performance standards and the delivery of excellent services. The post holder would be joining a supportive service line management team, with supervision and opportunities to participate in service development.

The post holder will co-ordinate mental health referrals and lead with day-to-day problem solving and navigation, both within the service and at the interface with other services and external organisations. The post holder will be working alongside the clinical manager and consultant psychiatrists and within the MDT.

The successful candidate will need to demonstrate excellent interpersonal skills, an aptitude for managing multiple demands and effective time management techniques whilst remaining calm under pressure. A positive outlook and ability to motivate others is also desirable.

You will be responsible for the monitoring and supervising of clinicians' caseloads using various IT systems, and you will work closely with the service's Senior Management Team to ensure the services delivered are of high quality and meet nationally agreed targets and local KPIs.

You would need to have excellent communication skills, pro-active, be able to work autonomously and in complex environments. Interested candidate would be expected to be able to think creatively, innovatively and demonstrate ability to lead a team.

About us

We are Proud to Belong at South West London and St George's Mental Health NHS Trust.

We have expert services, a rich history and a clear commitment to providing the best quality care for those with mental ill-health. The Care Quality Commission already rates our services as 'good' - we aspire to be 'outstanding'.

This is a great time to join us. We are transforming the way we care for our communities to support our mission of Making Life Better Together. We have built two brand new mental health facilities at Springfield University Hospital, which are amongst the best in the world. More developments are planned across our sites and services.

We are inclusive and diverse and strive to be actively anti racist. We want to attract people from all backgrounds and experiences to enrich the work we do together. We are proud to co-produce and involve our local communities in all that we do.

We offer flexible working, career development and a variety ofbenefits to enable a positive, welcoming environment in which our people and their careers can thrive.

Come and join our inclusive teams and help our patients on their recovery journey.

Job description

Job responsibilities

  • The clinical management of the EIS, line managing delegated staff (excluding doctors).
  • Working in conjunction with team members of all disciplines to provide a seamless, safe and comprehensive health care service.
  • Championing the Trust Recovery and Social Inclusion strategy in the team.
  • Managing the Trust allocated resources in conjunction with the Clinical Manager
  • Maintaining clinical involvement with the team by, in conjunction with senior team members, providing guidance and supervision to staff working with people with complex needs.
  • Ensuring that appropriate professional advice and consultation is available and sought to ensure all patients receive appropriate multi-disciplinary treatment.
  • Ensure the team provides a comprehensive evidence-based service.
  • To work closely with the Local Authority in order to ensure that the operational policy works effectively and to develop any new protocols required.
  • Contribute to service development.
  • Establish a system for reviewing and monitoring how resources are used.
  • To implement clinical and corporate governance at team level.
  • Maintain responsive and effective financial management within an agreed health care budget and ensuring the Clinical Manager is kept informed on financial performance.
  • Ensure the team members (including the doctors) contribute to the activity data collection (including RIO) in accordance with Trust policies and procedures.
  • Facilitate and enable appropriate communication within the team, between other teams and departments across the Trust, service users, carers and other partner organizations
  • Ensure the Trust policies on staff supervision, health and sickness, safety and equal opportunities are adhered to, and ensure that all staff absence (including the doctors) is recorded through an agreed team procedure.

Person Specification

Training & Qualifications


  • Professional qualification appropriate to mental health, occupational therapy or social care.
  • Evidence of Post Registration and CPD


  • Management qualification at Diploma Level
  • Educated to degree level or equivalent



  • Demonstrable experience of health or social care management
  • Experience of managing staff and resources
  • Experience adult mental health


  • Project management experience
  • Experience in change management

Knowledge and Skills


  • Ability to think creatively and strategically
  • Ability to manage and deliver change appropriately
  • Ability to build relationships across organizational and professional boundaries
  • Team working skills
  • Ability to analyse and interpret complex data
  • Excellent communication and influencing skills
  • Ability to challenge accepted ways of working


  • Well developed IT Skills

Employer details

Employer name

South West London and St Georges Mental Health NHS Trust


The Maddison Centre

140 Church Rd


TW11 8QL

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