Greater Manchester Cancer is looking to establish a team of enthusiastic and committed Facilitators to work on an exciting and crucial agenda to support the continued development of early cancer diagnosis in Primary Care.
Greater Manchester Cancer (GM Cancer) is a venture that brings together patients, carers and other service users as well as NHS and academic institutions with the aim of securing world-class cancer outcomes and experience for our population. GM Cancer is the cancer programme of the Greater Manchester Health and Social Care Partnership. Work to improve cancer services within Greater Manchester is being led by the Greater Manchester Cancer Board.
The NHS Long Term Plan includes an ambition to diagnose 75% of all cancers at stage 1 or 2. GM Cancer have an ambitious programme of work in place working across the GM system to achieve this ambition.
GM Cancer is seeking to appoint a team of five Facilitators who will have responsibility for supporting the planning, development and implementation of quality improvement projects in line with the overarching ambition outlined above. This ambition is supported by GM Cancer's commitment to an extensive training and education programme. Facilitators will, therefore, also be expected to support the identification of priorities for training and education and the subsequent delivery to Primary Care colleagues utilising established communication channels and prioritising engagement where this has been historically poor.Main duties of the job
The post holders will join an established team hosted by and based at The Christie NHS Foundation Trust. Each Facilitator will be expected to work and travel within a designated sector of Greater Manchester working directly with Primary Care Networks (PCNs). Support provided by the Facilitators will be prioritised through a needs-based and inequalities focused approach which they will oversee.
The successful applicant will have quality improvement, influencing, and excellent communication skills and will be expected to work collaboratively with a range of partners to deliver improvements in cancer outcomes and a reduction in health inequalities. Successful applicants will also have demonstrable experience of implementing evidence based interventions and supporting the delivery of education and training to drive quality improvement in healthcare settings and be prepared to seek out and share best practice. This will require a level of political awareness, personal influence and skill.
It is important that when required, the post holder is able to travel across Greater Manchester.About us
About The Christie NHS Foundation Trust & Greater Manchester Cancer AllianceThe Christie is one of Europe's leading cancer centres, treating over 60,000 patients a year. We are based in Manchester and serve a population of 3.2 million across Greater Manchester & Cheshire, but as a national specialist around 15% patients are referred to us from other parts of the country. We provide radiotherapy through one of the largest radiotherapy departments in the world chemotherapy on site and through 14 other hospitals highly specialist surgery for complex and rare cancer and a wide range of support and diagnostic services. We are also an international leader in research, with world first breakthroughs for over 100 years. We run one of the largest early clinical trial units in Europe with over 300 trials every year. Cancer research in Manchester, most of which is undertaken on the Christie site, has been officially ranked the best in the UK.Greater Manchester Cancer Alliance is one of 21 Cancer Alliances in England, operating as the cancer arm of the GM Integrated Care System. From an HR perspective, the Cancer Alliance is hosted by The Christie NHS Foundation TrustJob descriptionJob responsibilities
Set-up and organisation
Support PCNs, individually or as locality groupings to project manage and deliver specific quality improvement pieces of work as identified as joint priorities, including supporting the development, delivery and engagement by Primary Care with education, prioritising reducing cancer related health inequalities through prevention, and early diagnosis of cancer. Work with Localities and PCNs to define the scope of the work, need / evidence for the work, resource requirements, monitoring and assurance functions. This will be achieved utilising recognised quality improvement methodologies and GM Cancer programme management documentation. Co-ordinate, facilitate and support the administration of meetings to aid the delivery of quality improvement programmes and manage the follow up agreed actions with responsible group members, holding them to account for progress. Arrange, support and encourage engagement with educational / engagement events where required by Primary Care colleagues and other stakeholders to support the successful delivery of quality improvement projects and also to allow new developments and learning from projects delivered to be disseminated across the system. Facilitate full and active patient participation in the projects and any sub groups which may be established to support this work. Work closely with networks identified above as required to ensure ongoing engagement and dissemination of the progress and outcome of work undertaken. Identify and mitigate / escalate any issues / risks to the programmes of work identified including where engagement at Locality or PCN level is poor and report these via the GM Cancer reporting mechanisms.
Communication and support
Use effective communication skills to present to internal and external stakeholders on quality improvement delivery / performance and outcome information. Be the first point of contact for Localities and PCNs seeking advice or support in relation to the specific quality improvement projects as supported by the postholder. Use negotiation, influencing and motivational skills to gain support for the quality improvement projects across a range of stakeholders. Ensure appropriate levels of patient engagement is embedded into quality improvements as they are set-up and implemented, ensuring involvement in key aspects of the quality improvements, and ensuring support is available to patient representatives when and if required. The post holder will then ensure that the findings and feedback from patients is used to inform any re-design aspects of the services. Produce regular and ad-hoc quality improvement reports for internal and external audiences. Use effective communication to ensure that quality improvement delivery, performance and outcome information is co-ordinated with other relevant projects or programmes across the GM Cancer footprint. Using change management techniques to ensure solution focused change brought about by quality improvement is managed effectively and efficiently including benefits realisation, development of policies and procedures, impact of the quality improvement and any management of change.
Data and information Support the collation, interpretation and presentation of data and intelligence to identify trends, key messages and opportunities to improve patient outcomes and experience relative to the locality / programme of work for which the post holder is responsible. Advise and support the development of measurable outcomes for programmes of work identified and track and report on progress. Assess and collate progress of programmes of work to support reporting on progress.
Planning and reporting Develop project plans with localities to facilitate the delivery of quality improvement projects to achieve agreed programme objectives. Develop and maintain a risk register for all projects and report on identified risks. Engage and deploy the skills and resources of the whole Early Diagnosis team of GM Cancer flexibly to support quality improvement projects. Liaise with stakeholders across the GM system to deliver the programme of work identified. Liaise with stakeholders to ensure the delivery of the training and education programme marries with the identified needs of Primary Care colleagues and to maximise engagement. Manage and monitor competing deadlines. Work with the Early Diagnosis Clinical Lead and Director of Commissioning to report on progress in achieving the years objectives, the challenges faced during the year, and the priorities for the next year.
Quality Provide project management support to ensure that guidance relative to local and national quality standards is embedded as an outcome of programmes of work.Person SpecificationValues and behavioursEssential
Knowledge and experienceEssential
- Committed to quality in all that they do
- Values diversity and difference and promotes equality of opportunity
- Committed to working to help clinicians deliver better outcomes for patients
- Committed to patient and carer involvement in the development of health services
- Committed to the use of evidence and clinical consensus to bring about change
- Operates with integrity and openness
- Committed to personal development and supporting others to do the same
- Energetic and enthusiastic, capable of generating enthusiasm in others
- Challenges received wisdom and acceptance of the status quo
- Demonstrable experience of leading projects relating to early cancer diagnosis and cancer pathways across a provider and / or commissioner system
- Has worked as part of a health care environment and in particular primary care
- Has worked with senior clinical colleagues to improve services
- Has co-ordinated projects in complex and challenging environments
- Has managed and reported on risks and issues
- Has supported the delivery of plans for service changes and improvements within own area or organisation
- Has an understanding of cancer services and pathways, including an understanding of NICE guidance in the context of pathway improvement
- Has supported the delivery of plans for service changes and improvements across multiple organisations
- Educated to postgraduate degree level or equivalent or significant experience of working at a similar level
Skills And CapabilitiesEssential
- Formal project management qualification (e.g. PRINCE 2 practitioner or equivalent)
Employer detailsEmployer name
- Can use Microsoft Word, Excel, PowerPoint software to a high standard
- Can produce concise and insightful written materials for senior stakeholders or a broader audience as appropriate
- Can create and deliver presentations to a broad range of different stakeholders
- Can influence others to develop a shared vision
- Can challenge other team members and senior colleagues when necessary
- Numerate and able to understand complex information
- Can analyse very complex information from a wide range of sources where material may be conflicting
- Can use experience to make inferences and act where information is incomplete
- Can develop plans for the short and long term for services that extend across multiple organisations and adjust them as required
- Can monitor progress against plans, escalating risks and issues as appropriate
- Can make informed decisions in the absence of complete information
- Can manage own workload
The Christie NHS FTAddress
Greater Manchester Cancer Services - E00466
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