Service Coordinator (Rota and Resource Planning)

Sheffield Teaching Hospitals NHS Foundation Trust
£28,407 to £34,581 a year pa/pro rata for part time staff
Closing date
28 Sep 2023

View more

Other Health Profession
Band 5
Contract Type
Full Time
The post holder will coordinate the transparent deployment of clinical staff to deliver resilient clinical services, whilst accommodating planned leave, responding to unplanned leave and supporting clinical staff with accurate and timely clinic set and withdrawal. This fast-paced clinical focussed role is is key to ensuring clinics run efficiently and patients receive the best care and time sensitive treatment.

The Weston Park Cancer Centre is the leading Cancer Centre in the Northeast of England, with its clinicians' providing a non-surgical oncology service to the populations of Barnsley, Chesterfield, Doncaster, Rotherham and Sheffield. As well as patients from further afield.

The admin and clerical service within Weston Park is currently undergoing a cycle of improvement meaning you can also contribute to innovations underway and bring your ideas to the creative improvement space.

Main duties of the job

To lead and deliver, through a team of staff, the appointment, rotation, induction, and transparent deployment of clinical staff to deliver resilient clinical services.

To coordinate processes for planned leave and unplanned leave.

To maintain an up-to-date electronic rota of clinical activities and room allocations.

To support clinical staff with accurate and timely set and withdrawal of clinics and payment for extra contractual activity.

To support the Clinical Director with preparation for and actions arising from job planning meetings and timetable shadowing clinicians.

About us

You will be working for an organisation which values and respects all of its staff and the community it serves. The Trust is a leader in the NHS and research sectors and provides excellent benefits for its staff. This includes commitments to professional development but also many policies to support employees in balancing their personal and professional lives.

Job description

Job responsibilities

Please view the attached Job Description and Person Specification documents for full details regarding this post.

When completing your application please ensure that you clearly demonstrate how you meet the role criteria.

Person Specification

Education and Qualifications


  • Knowledge of the full range of administrative policies and procedures, acquired through training and relevant experience to degree level or equivalent
  • OCRIII word processing or equivalent


  • Relevant vocational management and leadership qualifications or training courses demonstrating a proven track of record of commitment to learning and development.

Skills and Knowledge


  • Ability to create standard operating procedures and hold staff to account for compliance against them.
  • Ability to communicate sensitive and/or complex information, clearly and effectively with staff at any level, both verbally and in writing
  • Ability to produce brief reports including numerical information
  • Ability to prioritise effectively, including when working to tight deadlines
  • Competent to interpret basic numerical information
  • Demonstration of confident skills using Microsoft Office packages, including Word & Excel


  • Ability to keep accurate and appropriate staff records



  • Relevant experience working within health services in either a secretarial or clerical capacity
  • Experience of leading a team, including allocation/monitoring of ongoing workload
  • Experience of staff management
  • Experience of using computerised information systems and Patient Administration Systems
  • Experience of managing a rota
  • Experience of managing planned and unplanned leave


  • Experience of chairing team meetings

Personal Qualities


  • Ability to lead and motivate a team and provide/monitor ongoing workload
  • Ability to deal effectively with conflict and to minimise its escalation
  • Ability to solve problems
  • Ability to be flexible when task priorities need to be amended
  • Ability to remain level-headed in a fast-paced environment

Employer details

Employer name

Sheffield Teaching Hospitals NHS Foundation Trust


Weston Park Hospital


S10 2SJ

Any attachments will be accessible after you click to apply.


Get job alerts

Create a job alert and receive personalised job recommendations straight to your inbox.

Create alert