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Senior Radio Engineer

West Midlands Ambulance Service University NHS Foundation Trust
Brierley Hill
£35,392 to £42,618 a year plus any appropriate unsocial hours / on call allowances
Closing date
25 Sep 2023

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Other Health Profession
Band 6
Contract Type
Full Time
West Midlands Ambulance Service positively welcomes diversity and aims to be a truly inclusive place to work. We are looking for self-motivated, enthusiastic people from all backgrounds that care about making a difference.

The Trust is currently under-represented in terms of people from BME backgrounds and welcomes applicants from these communities. Selection will be on a basis of merit. The Trust has achieved the status of a Disability Confident Leader and guarantees to invite to assessment applicants who meet the criteria for the job vacancy. To ensure the diversity of the workforce and understand the differing needs of our communities, the Trust is committed to the principles of Positive Action.

If you wish to discuss and adjustments that you may need for the role of the assessment process prior to your application, then please do not hesitate to contact the recruitment team

The Trust is proud to support our Armed Forces community and have signed up to the Step Into Health initiative. We welcome applications from Armed Forces Veterans and Service leavers.

Main duties of the job

An exciting opportunity has become available for a Senior Radio Engineer to to our well established team at our Headquarters in Brierley Hill

In line with the strategy defined by the Trust, the successful applicant will manage and develop the radio telecommunications infrastructure to support the critical operations and to provide an expert resource for advice on technical issues as required

Applicants must hold a degree qualification in a technical subject or have significant relevant vocational qualifications along with experience of supporting life critical 999 radio / telephony and IT systems

If this position involves a regulated activity it will require an Enhanced Disclosure & Barring Service check. The disclosure will, where appropriate to the role, include information against the Independent Safeguarding Authority barred lists for working with children, adults or both

Where a Disclosure & Barring Service (DBS) check is required for the post, all applicants are required to cover the cost of the check. The cost of �42.50 for an enhanced check is payable to our online provider at the time that the DBS application is submitted. Upon receipt of your DBS you will then be required to sign up to the DBS online update service.

About us

We do endeavour to respond to all candidates on an individual basis. Therefore we do ask for your co-operation and patience whilst the short listing process takes place. After the closing date please ensure you check your emails (including junk mail) regularly as contact is usually made via this method.

We are proud to offer flexible working options to support our colleagues to have a greater choice in when, where and how they work. During your interview we will explore this with you and discuss your individual needs and how this could be facilitated for this role to benefit patient experience, service delivery and the work-life balance of colleagues.

Job description

Job responsibilities

Design and application of a comprehensive range of procedures for security, recovery and restart (including from disaster) and incident/problem control.

Short, medium and long term operational planning and scheduling for radio telecommunications systems including support for the digital radio programme.

Taking responsibility for the upgrading, operation, control, maintenance and effective use of the non-critical voice and data applications

Responsible for ensuring the maximum availability of the Trusts on line resources

Taking responsibility for the upgrading, operation, control, maintenance radio telecommunications systems.

Providing support for the operation, control, maintenance and effective telephony systems.

Guaranteeing integrity and confidentiality of information delivered to and sent by users in line with the Trusts and NHS policy

Understanding and requirements of installed and planned systems, particularly in respect of communications requirements, including security, characteristics of associated hardware and software, and targets for performance and quality of service.

Communicating effectively using electronic, verbal and written word, as required with users and IT staff, particularly in respect of emergencies, quality control and support, restrictions on or withdrawal of services, routine and unscheduled maintenance and the introduction of major amendments to the provision of service such as upgrades of equipment and software

Investigate all appropriate means to improve service levels whilst minimising investment requirements and recommend new or revised policies or procedures to higher management implement specific improvements within scope of responsibility.

May be required to work on own or as part of a team in the development and planning of service projects, by use of appropriate computer software, where required with consideration to budgetary restraints.

Implement training documentation and deliver training to staff in the use of radio telecommunications equipment

For full duties, please view the job description and person specification

Person Specification



  • Degree qualification in a technical subject or significant relevant vocational qualifications DS2000 ICCS environment.
  • Training in IP MPLS and legacy supporting technologies

Skills and Knowledge


  • Good verbal and written communication skills including report writing, presentations and system specifications
  • Ability to work on own or in a group
  • Willing to undertake training in order to fulfil the requirements of the job (this will include external training)
  • Participate in Trust IT on call rota
  • Full UK driving licence (due to travel requirements of the role)



  • In depth knowledge of Trust radio telecommunication systems
  • Experience of supporting life critical 999 radio / telephony and IT systems
  • History of completion of projects to specification, budget and timescale
  • Experience of working within an IT communications environment
  • Experience of managing staff including dealing with sickness, appraisals, disciplinary and grievances

Employer details

Employer name

West Midlands Ambulance Service University NHS Foundation Trust


Ambulance Headquarters

Waterfront Business Park

Brierley Hill

West Midlands


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