Data Quality facilitator

North Cumbria Integrated Care NHS Foundation Trust
£28,407 to £34,581 per annum
Closing date
28 Sep 2023

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Other Health Profession
Band 5
Full Time
We are excited to announce that we have 2 full time posts for the role of Data Quality Facilitator. The posts are for a period of 20 months to work as a member of the Data Quality Improvement team and to assist the Data Quality and Patient Access Manager in the delivery of the trust's digital strategy.

The post will be responsible for ensuring that the systems and processes required to maintain good data quality in digital systems are in place and to support clinicians and managers within operational services in developing good practices in relation to data quality.

The post holder will also in collaboration with the information management team develop and maintain a range of data quality management tools to support the monitoring and analysis of data from patient information systems

The Data Quality Team sits under the Performance Planning and Strategy directorate, and is managed by the data Quality and Patient Access Manager.

There are 4 teams based at Maglona House: Data Quality, Patient Access, The Contact Centre and the Community booking team.

Main duties of the job

  • Undertaking regular data quality checks and audits on data originating from clinical teams in order to ensure the data meets national data standards and requirements and is of the highest quality.
  • Reviewing data quality information tools to monitor identify and report any issues requiring attention
  • Seeking resolution to data quality issues raised in the data quality reports by liaising with, and attending regular data quality meetings with, clinical and administrative staff across the Trust and by working in conjunction with colleagues in the information management team
  • Assisting in the development of processes to ensure that data is recorded accurately by clinical teams
  • Producing data reports and data quality KPIs to support the monitoring and evaluation of data quality
  • Assisting in the development of balanced scorecards and dashboards to measure data quality performance
  • Producing other internal and external data quality reports as required
  • Reviewing external data quality reports and provide information on benchmarking
  • Supporting the Development and implementation of reporting tools to aid the management of data quality
  • Providing support and training to clinical and administrative staff on the use of the systems and tolls.

About us

At NCIC, we have an ambition to deliver outstanding hospital and health services to half a million people. Established on 1st October 2019, the Trust is creating a centre of excellence in providing rural and remote healthcare and provides a wide range of community and acute services throughout north Cumbria and beyond. We're responsible for delivering over 70 services across 15 main locations and we employ more than 6,500 members of staff.

Our 5 key principles demonstrate our belief in the delivery of 'safe, high quality care every time'.
  • Being a clinically led organisation
  • Quality and safety at the heart
  • A positive patient experience every time
  • A great place to work
  • Managing our money well

As an organisation we are serious about supporting a diverse workforce that reflects our local community and are very much focused on being an inclusive and compassionate place to work.

Across the North East and North Cumbria we are working together to deliver our ambition to be the greenest region in England by 2030. There is an expectation for all staff to support this by familiarising yourself with the Trust's sustainability initiatives such as waste and recycling, going paperless, videoconferencing, sustainable transport and others.

We encourage you to think about what you can do as an individual and within your team to contribute in to embedding carbon reduction into the everyday running of our organisation.

Job description

Job responsibilities

Please see attached Job description and person specification for further information regarding the role and the essential and desirable criteria required to be met by applicants.

Relocation assistance may be available for successful applicants moving to the region for certain posts. Please see our Policy for eligible vacancies?
  • Please ensure that you document evidence of meeting all the essential criteria in the supporting information.
  • If sufficient response is received this post could be closed earlier than the specified closing date, please apply as soon as possible to ensure that your application is considered.

Important Information

Candidates who have been successfully shortlisted for interview will be asked via an email notification to log on to their Trac account to select an interview time. This will usually be within 2 weeks of the closing date.

For candidates applying using a Hotmail account or have strict firewall settings please ensure the following:
  • Junk Mail is checked regularly

Disclosure and Barring Service:

On 28 November 2020, the new Disclosure and Barring Service filtering rules will come into effect.

The changes mean that:
  • youth cautions, reprimands and final warnings will no longer be subject to automatic disclosure
  • the multiple conviction rule has been removed, meaning that if an individual has more than one conviction, regardless of offence type or time passed, each conviction will be considered against the remaining rules individually, rather than being automatically disclosed.

If you are unsure about whether you need to disclose certain criminal record information, free confidential advice may be sought from one of the charity bodies listed below. These bodies can advise you on what you are legally required to declare and may also be able to advise you on how you can disclose criminal record information to a prospective employer and your legal rights when doing so.

Nacro Tel: 0300 123 1999, or email:

Unlock Tel: 01634 247350, email or complete the online form on the Unlock website

The Trust is committed to safeguarding adults and children therefore if the post is subject to the Rehabilitation of Offenders Act (ROA) 1974 (Exceptions) Order 1975 (as amended) the successful candidate(s) will be subject to a criminal records check with the Disclosure and Barring Service (DBS). The cost of the DBS must be met by the successful candidate(s) through salary deduction. DBS charges are as follows if applicable to the post:

Standard Check: �18 + Administration cost of �3.85 = �21.85. Deducted at �6.85 from 1st month salary and �5 deducted from salary over following 3 months.

Enhanced Check: �38 + administration cost of �3.90 = �41.90. Deducted at �11.90 from 1st month salary and �10 deducted from salary over following 3 months.

As part of the one of the largest employers in the UK NCIC future employees will have also access to the following benefits.

A lease car may be available for this position further details will be provided upon appointment if applicable.

27 day holiday scheme rising to 33 after 10 years

Flexible working Scheme

Excellent opportunities for development

Competitive NHS Pension scheme

Access to NHS discounts with retailers and leisure companies

EAP (Employee Assistance Programme) a free, confidential counselling and information service to assist with personal or work-related problems

These schemes are subject to availability

Person Specification



  • oKnowledge of data quality and information management acquired through qualification to degree or equivalent level or relevant experience


  • oECDL
  • oDiploma of IHRM
  • oProject management qualification
  • oCertificate I Information Governance

Knowledge and Experience


  • oTwo years of experience working in an information management, health records, data quality or information governance role
  • oExperience of developing presentations and training


  • Training qualification

Skills and Aptitudes


  • oAbility to work across professional and organisational boundaries
  • oGood interpersonal skills and influencing abilities.
  • oPresentation skills
  • oInterpretation, data collation and report writing
  • oNegotiation and facilitation skills
  • oIT skills
  • oA good level of verbal and written communication skills
  • oAbility to work within a team

Other requirements


  • oExcellent inter-personal skills, good team player.
  • oWilling to undertake personal development
  • oFlexible working hours
  • oClean driving licence
  • oAbility to travel across the areas covered by the Trust
  • oAbility to handle unreceptive reactions to information compliance issues
  • oDrive, enthusiasm, commitment and resourcefulness
  • oTeam player with a focus on achievement of corporate goals
  • oLateral thinking
  • oProblem solver
  • oPromote equality and value diversity

Employer details

Employer name

North Cumbria Integrated Care NHS Foundation Trust


Maglona House



Any attachments will be accessible after you click to apply.


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