Service Manager

Cardiff & Vale University Health Board
£44,398 to £50,807 per annum
Closing date
8 Oct 2023

View more

Other Health Profession
Band 7
Contract Type
Full Time
An exciting opportunity has arisen to join the Major Trauma & Critical Care senior leadership team as Service Manager.

Main duties of the job

You will fulfil a pivotal role within the diverse and expanding services. You will work directly for and with the Directorate Management Teams and support the delivery of high-quality tertiary care across the regions.

Your primary responsibility will be for the operational and business management of the Major Trauma & Critical Care Directorate and the services it provides both locally and Network wide. You will be responsible for the management of administrative staff across both services and will have the opportunity to support the development of the service through establishing productive relationships with internal and external colleagues. You will oversee, monitor and manage data linked to activity, working closely with internal and external colleagues to ensure a robust dataset is maintained.

You will be based within University Hospital of Wales, Cardiff.

This role provides the opportunity to develop a wide range of managerial skills as well as the opportunity to improve the quality of care provided to patients, supported by data.

If you meet the essential requirements of the job descriptionand are interested in applying, we would like to hear from you.

The ability to speak Welsh is desirable for this post Welsh and/or English speakers are equally welcome to apply.

About us

Cardiff and Vale University Health Boardis one of the largest Integrated Health Boards in the UK, employing over 15,000 staff, providing over 100 specialist services. Working across 6 hospital sites, we have a diverse range of career opportunities to offer. Serving around 500,000 people living in Cardiff and the Vale of Glamorgan, we are focussed on the health and care needs of our local population whilst working with our partners to develop regional services.

Our mission isCaring for People, Keeping People Well,and our vision is that every person's chance of leading a healthy life should be equal. As an organisation we are unashamedly ambitious for our population's health, rising to the challenges of today and tomorrow through our 10-year strategy, Shaping our Future Wellbeing. We are contributing to a healthier Wales with great emphasis placed on innovation and improvement, learning from around the world and leading the way in clinical research. Partnership working is strong at Cardiff and Vale, and we work closely with our staff and our community.

Cardiff, the thriving Welsh capital, is a fantastic city to live and work in with an abundance of sports, arts and cultural attractions. Situated to the west of Cardiff, the Vale of Glamorgan offers a combination of beautiful Welsh countryside and a dramatic natural coastline. Whether city life or rural living, Cardiff and the Vale offers the best of both worlds.

Job description

Job responsibilities

You will be able to find a full Job description and Person Specification attached within the supporting documents or please click Apply now to view in Trac.

Person Specification



  • Post-graduate diploma in relevant subject or equivalent demonstrable experience
  • Management qualification
  • Evidence of continuing education and development



  • Operational management experience
  • Experience of effective staff management.
  • Experience of managing a team
  • Experience of liaising with and managing diverse groups of people.
  • Experience of working with internal and external stakeholders and multi-disciplinary teams.
  • Successful management of change and service modernisation
  • Experience of using a range of software packages
  • Experience of budgetary management


  • oExperience of team development
  • oRelevant teaching/training/service improvement qualification

Employer details

Employer name

Cardiff and Vale University Health Board


University Hospital of Wales


CF14 4XX

Any attachments will be accessible after you click to apply.


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