This job has expired

Waiting List Manager

Manchester University NHS Foundation Trust
£28,407 to £34,581 per annum (pro rata)
Closing date
30 Sep 2023

View more

Other Health Profession
Band 5
Contract Type
Full Time
The Radiology Directorate at Royal Manchester Children's Hospital site are seeking to appoint a Waiting List Manager to manage and monitor the various waiting lists within the directorate in line with local and national targets.

Applicants must be able to demonstrate experience of using clinical IT systems to retrieve data and act upon it producing reports and then acting upon them, along with demonstrating that they have signification experience in waiting list management.

The ability to self direct and manage multiple priorities along with excellent communication skills and a diligent and accurate approach in completing work is essential. You will be direct Line Management for the bookings team, spending time with Radiology teams across sites where necessary.

You will be joining a busy, forward thinking directorate in one of the largest NHS trusts and as such you will be supported to develop and progress in the role. In return for your skills and experience, you'll be given full support to develop you through an annual appraisal and access to a variety of in-house training and development opportunities.Previous applicants need not apply.

Main duties of the job

The postholder will be responsible for oversight and management of the waiting lists across all imaging modalities, across all sites.

Monitoring of radiology bookings and waiting list data is an essential part of this role and the post holder will be expected to interrogate and validate waiting list breaches and feed back to the Operations Manager as part of the weekly report system.

The post holder will be based at Royal Manchester Children's Hospital and will lead and line manage both the Radiology booking and scheduling team and reception teams based on site at RMCH. The post holder will also occasionally be based at other sites within the trust. This includes both staff and system management.

Contribution and support for the modernisation of booking processes on site will form a key part of this role.

About us

MFT is England's largest NHS Trust with a turnover of �2.5bn & is on a different scale than most other NHS Trusts. We're creating an exceptional integrated health & social care system for the 1 million patients who rely on our services every year.

Bringing together 10 hospitals & community services from across Manchester, Trafford & beyond, we champion collaborative working & transformation, encouraging our 28,000 workforce to pursue their most ambitious goals. We set standards that other Trusts seek to emulate so you'll benefit from a scale of opportunity that is nothing short of extraordinary.

We've also created a digitally enabled organisation to improve clinical quality, patient & staff experience, operational effectiveness & driving research and innovation through the introduction of Hive our brand-new Electronic Patient Record system which we've launched in September 2022.

We're proud to be a major academic Research Centre & Education provider, providing you with a robust infrastructure to encourage and facilitate high-quality research programmes. What's more, we're excited to be embarking on our new Green Plan which will set out how MFT continues to play its part in making healthcare more sustainable.

At MFT, we create and foster a culture of inclusion and belonging, provide equal opportunities for career development that are fair, open and transparent, protecting your health and wellbeing and shaping the future of our organisation together.

Job description

Job responsibilities

To find out more about the key responsibilities and the specific skills and experience youll need, take a look at the Job Description & Person Specification attachments under the Supporting Documents heading. So that youre even more equipped to make an informed decision to apply to us, youll need to take time to read the Candidate Essentials Guide that sits with the Job Description and Person Specification. This document provides you with details about the Trust, our benefits and outlines how we care for you as you care for others. Most importantly, it also contains critical information youll need to be aware of before you submit an application form.

COVID-19 vaccination remains the best way to protect yourself, your family, your colleagues and of course patients from the virus when working in our healthcare settings. Whilst COVID-19 vaccination is not currently a condition of employment, we do encourage our staff to get vaccinated. If you are unvaccinated, there is helpful advice and information available by searching on the NHS England website where you can also find out more about how to access the vaccination.

Diversity Matters

MFT is committed to promoting equality of opportunity, celebrating and valuing diversity and eliminating any form of unlawful discrimination across our workforce, ensuring our people are truly representative of the communities we serve. All individuals regardless of age, disability, gender reassignment, marriage and civil partnership, pregnancy and maternity, race, religion or belief, sex and sexual orientation are encouraged to apply for this post. As an inclusive employer, we are here to support you. If you have any special requirements to help you with your application, email our team at

Were looking forward to hearing from you!

Person Specification



  • Diploma level qualification or equivalent experience
  • Evidence of continuing personal development


  • management qualification
  • Degree level education or equivalent
  • ECDL



  • Significant experience in waiting list management
  • Competent in standard office IT applications
  • Knowledge of waiting list targets


  • Project management skills

Personal qualities


  • Enthusiastic and self motivated
  • Willing to learn

Employer details

Employer name

Manchester University NHS Foundation Trust


Royal Manchester Children's Hospital

Oxford Road


M13 9WL

Any attachments will be accessible after you click to apply.


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