This job has expired

Business & Transformation Manager - Addictions

Central & North West London NHS Foundation Trust
£58,698 to £65,095 per annum inc. Inner HCAS
Closing date
28 Sep 2023

View more

Other Health Profession
Band 8A
Full Time
Are you looking for a new hybrid (home/office) based role working in business and transformation?

An exciting opportunity has arisen for a dynamic and motivated individual to work as a Business and Transformation Manager for the Addictions Directorate within CNWL .The post is a strategic one and requires collaborative work with a range of internal and external partners, including services, commissioners, communities, voluntary sector groups and others.

The Addictions Directorate provides a range ofdrug and alcohol treatment services across North West London and Milton Keynes, including both the National and East of England Gambling Services. The NHS is currently in the midst of delivering a large-scale transformation programme in the NHS Long Term Plan which includes significant growth within Addiction Services, and this post holder will play a key role in the delivery of this plan in practice.

The post holder will be:
  • Highly motivated and organised with experience in service development/transformation, project management, commercial development and general business support.
  • Committed to improving clinical quality and patient experience, and will posses good technical and financial skills.
  • Comfortable receiving high level direction from senior leaders and translating this in to clear plans for the service, through to delivery.
  • Comfortable working as both part of a team and under their own initiative.

Main duties of the job

To lead the business and transformation processes across the Addictions Directorate, to ensure that clear and systematic processes are in place to support the economic, efficient and effective delivery of key business and service objectives.

To take a lead role in Specialist Services business planning processes, service improvement initiatives, transformation priorities, business and service developments, including specific responsibility for the delivery of Cost Improvement Programmes (CIPs) and efficiencies.

To work in collaboration with internal and external stakeholders in order to achieve improvements across the organisation.

About us

We are a small and friendly Business and Transformation team with a positive, flexible can do approach to all we do. Our ethos is to always be good and be kind. We work hard to create a compassionate and supportive environment for one another as a team, helping each other to learn, grow and develop. We pride ourselves on working closely with operational and clinical colleagues to deliver the best possible services for our patients.

As a trust CNWL offers a generous package of benefits for employees. Beyond a annual leave, pensions and staff discount amongst other things, we have developed Agile and Flexible working policies to staff to achieve a good work/life balance.

As an NHS Trust we strongly encourage and support vaccination as this remains the best way to protect yourself, your family, your colleagues and of course patients and service users when working on our healthcare settings.

Job description

Job responsibilities

  • Support the Addictions Directorate by taking lead responsibility for coordinating all operational aspects of business and service development and for the strategic planning of all aspects of the business agenda.
  • Take a lead role in the identification and delivery of service improvement, transformation and service redesign opportunities.
  • Lead a programme of Business & Transformation priorities, utilising project/programme management principles, supporting and directing project leads including both the Business & Transformation team and wider clinical/ operational staff
  • Be expected to develop a clear understanding of all aspects of the Addictions Directorate.
  • Assist the Head of Contracts, Partnerships and Business Development Specialist Services and Addictions Directorate Management Team in redesigning services to identify cost efficiencies and possible savings.
  • Lead and coordinate the delivery of the Addictions Directorate service improvement programme in line with requirements of Long Term Plan.

Person Specification



  • Degree or equivalent experience
  • Specialist qualification in project management
  • Postgraduate qualifications or equivalent practical experience specific to the role i.e. Lean/Improvement Tools/Change Management
  • Evidence of ongoing continuous professional development


  • Leadership/management qualification



  • Relevant experience in a management position
  • Experience of project management from initial design to completion
  • Experienced leader, able to lead teams of staff in complex or challenging change processes
  • Evidence of presenting complex information to professionals and other at different levels
  • Experience of working as a mentor/facilitator
  • Experience of working across whole health communities

Skills and Abilities


  • Highly self-motivated. Sets themselves and helps others to set ambitious goals.
  • Strong organisational and planning skills. Able to manage complex change programmes. Able to deliver agreed objective within an agreed timeframe.
  • Able to manage and relate complex and highly sensitive information to all levels of staff within the organisation
  • Excellent negotiator who uses a variety of methods to gain support for ideas, strategies and values
  • Flexible approach ensuring achievement of objectives within constantly changing and complex situations and environments
  • Ability to present to multi-professional groups and facilitate workshops to deliver training on new ways of working
  • Able to manage complex data or situations, analyse, interpret and identify trends and variances
  • Facilitate groups helping them to identify problems, develop options and propose solutions
  • Ability to write clear and concise documents.
  • Evidence of financial/budgetary management and monitoring skills



  • An understanding of NHS policy and the challenges facing the National and Local Health Economy.
  • Advanced IT skills in the use of Word, Excel, Powerpoint, Internet and Project Management Software

Employer details

Employer name

Central and North West London NHS Foundation Trust


The Gordon Hospital

Bloomberg St



Any attachments will be accessible after you click to apply.


Get job alerts

Create a job alert and receive personalised job recommendations straight to your inbox.

Create alert