If you're passionate about giving patients a voice and want to help to improve safety in hospitals, apply to become a patient safety partner.

London North West University Healthcare NHS Trust (LNWT) is recruiting two patient safety partners to work with staff, volunteers, patients, and families, to improve safety within its hospitals.

The partners would use their lived health experience and knowledge to:

• talk with patients and staff about safety and what matters to them.
• advocate for patients, carers and families and ensure their perspectives and considerations are prioritised.
• contribute to safety governance by sitting on relevant committees, reviewing, and commenting on meeting papers and reports.
• input into how safety issues should be addressed and provide feedback and challenge to enable the Trust to learn and change as an organisation.
• may contribute to developing patient safety information resources.

We are looking for individuals who can represent different views and the diversity of our communities and patients, including those living with different conditions and from different backgrounds, cultures and religions.

This is essentially a voluntary position. However, expenses and Involvement Payments can be paid

Main duties of the job

A patient safety partner (PSP) is actively involved in the design of safer healthcare at all levels in the organisation.

This includes roles in safety governance - e.g. sitting on relevant committees to support compliance monitoring and how safety issues should be addressed and providing appropriate challenge to ensure learning and change - and in the development and implementation of relevant strategy and policy.

The PSP should ensure that any committee/group of which they are a member considers and prioritises the service user, patient, carer and family perspective and champions a diversity of views.

The PSP will need to comply with relevant policies and maintain strict confidentiality in respect to discussions and information when required. PSPs are expected to demonstrate and promote LNWUH HEART values and behaviours.

About us

London North West University Healthcare NHS Trust (LNWH) cares for the people of Brent, Ealing, Harrow and beyond.

Our team of more than 8,200 clinical and support staff serve a diverse population of almost one million people.

We run major acute services at:

• Northwick Park Hospital: home to one of the busiest emergency departments (A& E) in the country. The hospital provides a full range of services including the country's top-rated hyper-acute stroke unit and one of only three hyper-acute rehabilitation units in the UK
• St Mark's Hospital: an internationally renowned specialist centre for bowel disease
• Ealing Hospital: a busy district general hospital providing a range of clinical services, as well as 24/7 emergency department and urgent care centre, and specialist care at Meadow House Hospice
• Central Middlesex Hospital: our planned care site, hosting a range of surgical and outpatient services and collocated with an urgent care centre.

We are a university teaching NHS trust, in recognition of the important role we play in training clinicians of the future and bringing the benefits of research to the public.

Job description

Job responsibilities

A patient safety partner (PSP) is actively involved in the design of safer healthcare at all levels in the organisation.

This includes roles in safety governance e.g. sitting on relevant committees to support compliance monitoring and how safety issues should be addressed and providing appropriate challenge to ensure learning and change and in the development and implementation of relevant strategy and policy.

The PSP should ensure that any committee/group of which they are a member considers and prioritises the service user, patient, carer and family perspective and champions a diversity of views.

The PSP will need to comply with relevant policies and maintain strict confidentiality in respect to discussions and information when required. PSPs are expected to demonstrate and promote LNWUH HEART values and behaviours.

Person Specification

Knowledge & Experience

Essential

• Lived experience of using NHS Healthcare Services
• Experience of putting forward views on behalf of the wider community / groups of patients
• Understanding of and a broad interest in Patient Safety

Desirable

• Understands the role may involve exposure to distressing information / events
• Able to access support network
• Experience of championing health improvements

Skills

Essential

• Able to review, digest and comprehend a range of information and opinions
• Able to advocate for patient, carer, or lay perspectives and to put forward views on behalf of the wider community/groups of patients (not own opinion only)
• Providing sound judgement and an ability to be objective.
• Personal integrity and commitment to openness, inclusiveness, and high standards.
• Willingness to listen and to question until you reach the level of information required to understand.
• Ability to plan and manage own time. Able to attend meetings and participate

HEART Values

Essential

• Demonstrate commitment to Trust HEART values - Honesty, Equity, Accountability, Respect, and Teamwork.

Employer details

Employer name

London North West University Healthcare NHS Trust

Address

Northwick Park Hospital

Watford Road

Harrow

HA1 3UJ

Any attachments will be accessible after you click to apply.

337-NP-6352VD-A