The Matron will be an inclusive, transformational, autonomous professional at the same time as being a quality advocate and clinical leader. Responsible to the Trust for multiple clinical services. The post holder will have strategic responsibility with the General Manager and Specialty Director to ensure business plans, budgets, workforce and continual staff development with an ethos of continual listening and engaging are in place to deliver quality of service for the division and Trust. The Matron will report on a day to day basis to the Specialty Director and be line managed by the Deputy Divisional Director of Quality & Nursing. They will have responsibility to ensure all clinical, quality, safety, financial and workforce targets are agreed and delivered upon and be professionally accountable to the Divisional Director of Quality & Nursing for Medicine.
The Post Holder is required to hold either a valid 1st level registration with the Nursing and Midwifery Council or HCPC registration and maintain standards in accordance with the UK law, the NMC/HCPC, Trust and EU guidelines and with extensive relevant experience.Main duties of the job
1. Provide transformational leadership by facilitating all specialities in their portfolio to follow the Pathway to Excellence principles and in turn deliver structural empowerment, continual exemplary professional practice along with innovation & improvements.
2. To work in alignment with the Matron handbook
3. To provide compassionate leadership through being visible, accessible, authoritative and influential. They will be a presence to who staff, patients, families and carers can rely, to ensure the fundamentals of care are delivered effectively and efficiently.
4. To promote a workforce environment where staff feel they are autonomous, in control with a sense of belonging as well as the competence to deliver safe and quality clinical care.
5. Provide professional and inclusive leadership to nurses, midwives and ward managers, acting as a role model within the Division and the Trust ensuring that competence in managerial and clinical practice is both developed and maintained as well as offering opportunities to all.
6. Provide assurance to the Divisional Director of Quality and Nursing that there is continuous quality improvement (QI) in the delivery of clinical services and are tailored to the needs of the patients using digital information and systems to develop care delivery.
7. Provide clear clinical leadership for nursing and take responsibility and accountability for specific clinical services, wards and departments within the Division of Medicine and wider TrustAbout us
Gloucestershire Hospitals NHS Foundation Trust is the largest employer in the county and with over 8,000 staff, we are one of the largest NHS trusts in the UK. We offer a generous annual leave allowance, excellent bank rates, access to the excellent NHS Pension Scheme, discounts for local shops, restaurants and services, access to our health and well-being hub, access to our two on-site nurseries, flexible working options, discounted public transport, reward and recognition schemes, exercise and activity classes and membership to our popular hospital choir.Job descriptionJob responsibilities
Provide clear clinical leadership for nursing and take responsibility and accountability for specific clinical services, wards and departments within the Division of Medicine and wider Trust including safe staffing levels and an overall workforce to deliver care 24/7.
Support the development of advanced health care practice skills in all aspects of the role.
Work in partnership and collaboration with other Matrons and General Managers within the Division, leading on clinical governance and risk agendas for specific services, ensuring dovetailing of strategic and operational roles and responsibilities.
Provide nursing leadership, set and maintain professional nursing standards, provide professional nursing advice and direction to the Specialty Director, General Manager and to other colleagues within their Division. The Matron will be professionally and managerially responsible for the named ward/department sisters/charge nurses.
KEY RESULT AREAS
1. Demonstrate and promote a patient and family centred style of clinical practice that works to go above and beyond to deliver continual outstanding patient care.
2. To use best evidence, clinical reasoning skills and techniques to assess, plan, implement and evaluate patient care and progress. This will include patients with diverse or complex presentations/multi-pathologies in individual or group therapy sessions.
3. Manage operational and strategic issues together with direct care nursing staff relating to length of hospital stay, reducing bed days and facilitating timely discharge and pathways of care. Participate in supporting ward teams with complex Multi-Disciplinary Team (MDT) meetings to aid effective patient care, which will include taking an active role in team meetings, case conferences and specialist interest group meetings.
4. Plan and ensure service delivery is safe in any event. This includes working through emergency planning and resilience, fire and security as well as managing violence and aggression. In turn respond to emergency situations with composure, maintaining patient safety and seeking immediate support, supporting the patient, family and other staff as required.
5. To communicate effectively with patients and carers any potentially complex, sensitive or distressing information in order to provide and promote patient centred care. Patients may have communication, perceptual or cognitive/understanding difficulties. To be the person who makes a distressing situation that bit easier.
6. To maintain clear, accurate and concise patient records through the use of our digital Electronic Patient Record (EPR) system and in line with departmental and professional standards and include relevant outcome measures. This will include contributing to complaint responses.
7. Maintain patient dignity and confidentiality at all times including working within information governance principles.
Professional practice, goverance and patient safety
1. Act as an expert professional clinical resource within the areas of responsibility utilising highly specialist knowledge, underpinned by theory and practice experience.
2. Deliver the outcomes and measures for patient safety as identified in the Trusts various strategies and overall Quality Account.
3. Support the utilisation of digital platforms to plan, improve data awareness, patient safety and accurate record keeping as well as using data from these systems to inform our decisions and assurance.
4. Lead on and facilitate complex care, discharge or patient care issues or complaints using analytical skills to problem solve and find solutions to ensure best practice and best patient care outcomes are achieved. To ensure that services are continually developed and reviewed. This will include meeting with patients and their representatives to manage and resolve complaint issues.
5. Be responsible for ensuring compliance with all NMC/HCPC professional codes both personally and for nursing teams.
6. Lead, inspire and co-ordinate by motivation, the development and implementation of nursing and midwifery care standards, encompassing the Essence of Care philosophy, against recognised best practice, facilitating continuous review, benchmarking and improvement.
7. Act as a high-profile role model for nurses within areas of responsibly, accountability and authority, promoting and demonstrating the standards of care expected. Challenge, influence and develop nursing teams utilising shared governance to continuously improve standards. To meet the current agendas e.g., Care Quality Commission, and national legislation.
8. Provide an integral role to ensure the management and prevention of hospital-acquired infection in liaison with Infection Control Team and governmental standards. But also work in innovative and proactive ways to prevent infection.
9. Ensure clinical governance agenda encompasses continual quality improvement that focuses on reducing risk and developing efficiency and quality in care. Focusing on Patient Safety, Patient Experience & Clinical Outcomes/Effectiveness.
10. Protect and enhance the Trust high standard of reputation within the local community. This will involve the investigation and resolution of detailed and complex patient complaints as well as supporting Senior Sisters / Charge Nurses with the timely resolution of complaints at a local level as appropriate.
11. Ensure a smart, professional image that enhances the public perception of the Trust and the professionalism of its staff is portrayed.
Leadership, professional standards and accountability
1. Be the moral compass to ensure that nursing is always ensuring equality, diversity, inclusion and opportunities for both patients and staff. This includes ensuring access to services, promotions and development opportunities.
2. Set and maintain professional standards, ensuring staff within the Matrons sphere of responsibility maintain their professional standards in accordance with the Nursing & Midwifery Code: Standards, Performance and Ethics.
3. Provide clear vision and motivation, by utilising enhanced leadership and communication skills, ensuring that nursing teams and individuals have clear objectives for developing nursing care provision in line with national and local objectives.
4. Lead and support ward, departmental nursing teams through the processes of change and service development to promote safe, enhanced care and service delivery.
5. Provide nursing staff with the opportunity to have autonomy to build on good work, strengthen areas of weakness and take up new challenges, identifying role and career development opportunities and incorporating succession planning and talent management.
6. Be a transformational leader and promote and represent nursing at a local and corporate level if required. While working to ensure nursing has a sustainable workforce of the future.
7. Comply with practice related regulatory measures e.g. Hygiene Code, NHSLA Standards, Mental Capacity Act, Mental Health Act and NICE Guidance.
8. Manage and be responsible for multiple budgets (pay and non-pay) for areas of responsibility ensuring delivery of cost effective and quality service. This will include the purchasing of equipment or services as well as achieving financial savings as agreed with the Specialty Director and Divisional Triumvirate.
9. Empower and develop delegated ward and departmental managers to practice appropriate authority over their management of pay and non-pay financial resources to ensure the quality of service provision, within the financial target, liaising with Divisional accountants as appropriate.
10. Review and ensure that workforce, staffing establishments and skill mix are appropriate to current clinical demands, ensuring compliance with the principles of Improving Working Lives. Develop and implement national and local strategies within a Division using appropriate and innovative approaches to maximise retention and recruitment. Participate in bi-annual workforce benchmarking.
11. Provide appropriate strategic and operational support and direction to Senior Sisters/Charge Nurses to achieve all Trust workforce targets, namely sickness management, recruitment and retention of staff and development.
12. Champion a culture for the work area which encompasses the Trust values for staff in which they can expect to work in an environment where they are valued, open and accountable for their actions and supported to maximise their potential at all times.
13. Develop a cohesive and motivated nursing team within the Division, ensuring effective operational management of all clinical and non-clinical functions.
14. Manage the day-to-day operational issues relating to area of responsibility and work in conjunction with other Matrons and General Managers.
15. Provide reports to the Divisional Director of Quality and Nursing on service and quality standards.
16. Lead the effective management of organisational change within the area of responsibility in line with Trust HR policies and best practice.
17. Ensure that the conduct, attendance and performance of all staff within the direct area of responsibility is maximised and that staff are managed in line with Trust HR policies.
18. Participate in the managerial on call rota as required.
19. Areas of persistent underperformance in clinical standards will be raised with Divisional Director of Quality and Nursing who will provide guidance and support to facilitate improvement working with the Directorate Management Team.
20. Work alongside the Specialty Director and General Manager in ensuring that negotiation of business and workforce plans, service level agreements and contracts meet the needs of services in the planning and delivery stages, undertaking action when services fall short of expected standards.Person SpecificationQualificationsEssential
- Active registration with the NMC or HCPC
- United Kingdom recognised Degree in Nursing
- Evidence of ongoing professional development through maintenance of professional portfolio and registration revalidation
- Masters Level Study or willingness to undertake
- Any attachments will be accessible after you click to apply.