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Head of Employee Relations

Croydon Health Services NHS Trust
£64,408 to £73,961 inc of HCAS per annum
Closing date
24 Sep 2023

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Other Health Profession
Band 8B
Contract Type
Full Time
Head of Employee Relations Band 8b

The last 24 months has been tough for everyone across the NHS. Putting the people who work for Croydon Health Services into the front and centre of all of our current and future activities that will support us on our road to recovery is critical. These aspirations have seen us develop an ambitious but exciting people plan for the Trust to continue to focus on throughout 2023-2024 as a priority.
Interview Date: TBC

Main duties of the job

To help us with this journey we are looking for someone to join our expanding and developing HR and OD Directorate into this newly created role on a permanent basis whilst we continue to undergo a substantial journey to introduce a restorative just culture approach to employee relations.

Supporting our employees during difficult times in a compassionate way showing everyone the dignity and respect they deserve is important to us. We appreciate employee relations can be changing when individuals are faced with formal HR processes so we want to be able to think differently about the situations people face by embracing informal resolution and learning from errors putting those harmed by an incident at the heart of the solution. This will see us introduce more creative interventions and extensive support to managers to enable us to resolve mistakes and conflict quicker to support people to remain at work throughout.

About us

Croydon Health Services NHS Trust provide hospital and community services from a number of community and specialist clinics throughout Croydon. The Trust was formed on 1st August 2010 through the integration of Croydon Community Health Services and Mayday Healthcare NHS Trust. Around 4,100 staff provide services for a population of over 360,000 people who are relatively young with a high level of ethnic diversity.

Our main hospital site, Croydon University Hospital is one of the busiest in London. We're also leading the way in providing more healthcare outside hospitals at clinics, specialist centres and in people's homes. Our experienced district nursing teams, Allied Health Professionals and community matrons look after people of all ages across Croydon and our Children's Hospital at Home cares for children with long-term conditions without them having to come to hospital.

Across the NHS everyone is working hard to meet growing demand and we're no exception. But with the right people on board, we are rising to this challenge, putting our people in the driving seat, encouraging innovation and transforming our services to give local people the quality of care they deserve. Croydon Health Services puts a great deal of importance on education and training throughout the careers of all of our staff. As well as offering access to a range of core skills training and professional development.

Job description

Job responsibilities

***** Please see the attached supporting document which contains more information about the role.*****

Person Specification

Employee Relations Experience


  • Experience of leading strategic employee relations improvement programmes across the NHS


  • Experience of working in an employee relations legal environment



  • Holds a professional HR or employment law qualification at a post graduate equivalent level

Employer details

Employer name

Croydon University Hospital NHS Trust


Croydon University Hospital



Any attachments will be accessible after you click to apply.


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