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Operations Manager (Training, Audit, Bank and Graphics)

Royal Devon University Healthcare NHS Foundation Trust
£28,407 to £34,581 a year
Closing date
27 Sep 2023

View more

Other Health Profession
Band 5
Contract Type
Full Time
This is a busy, varied and exciting role and will be responsible for supporting our auditing programme, EFM training/induction, the EFM Staff Bank and our Graphics Department.

We require a friendly, positive thinking, organised and motivated individual to work as an Operations Manager within the Trusts Estates and Facilities Management Division.

This role will be responsible for providing the Trust wide Cleanliness audit function to ensure that we are maintaining a high level of cleaning, catering, waste management and fire safety services to office, patient and communal areas within the Trust. This ensures a clean, safe and supportive environment for staff and patients working towards their recovery.

Main duties of the job

For more detail about the main duties of this role, please see the job description section below. As a key member of the Royal Devon University Healthcare NHS Foundation Trust, you will be joining an exceptional team working together to help our patients to stay healthy, when they need it most.

About us

Stretching across Northern, Eastern and Mid Devon, we have a workforce of over 15,000 staff, making us the largest employer in Devon. Our core services, which we provide to more than 615,000 people, cover more than 2,000 square miles across Devon, while some of our specialist services cover the whole of the peninsula, extending our reach as far as Cornwall and the Isles of Scilly.

We deliver a wide range of emergency, specialist and general medical services through North Devon District Hospital and the Royal Devon and Exeter Hospital (Wonford).

Alongside our two acute hospitals, we provide integrated health and social care services across a variety of settings, including community inpatient hospitals, outpatient clinics, and within peoples own homes. We also offer primary care services, a range of specialist community services, and Sexual Assault Referral Centres (SARC).

Our state-of-the-art equipment, leading technologies and strong links to local universities put us at the forefront of research and innovations, enabling us to provide world-class care to our local communities.

Its never been a more exciting time to join the Royal Devon, as youll help to shape our services as we continue along our integration journey.

Job description

Job responsibilities

For more information on the Job Description and Responsibilities please click the link below.

More detail about the role:

The role will support the team of Monitoring Officers to complete the programme of cleaning audits in Trust premises across all geographical areas of the Trust and provide regular feedback and updates including comprehensive reports for monitoring of Trust KPI's. The audits are carried out using specific IT based software.

The role will also be responsible for supporting existing staff training as well as new starters within the Division, providing and delivering a training programme for mandatory and statutory training, supporting Department Managers to ensure that all their staff are compliant as well as delivering EFM Induction programme of awareness and training to new starters within the Division.

The Operations Manager is also responsible to day to day management of the Bank Co-ordinator, ensuring that we are maintaining and growing our Staff Bank and supporting Departmental Managers, ensuring we have sufficient bank staff to meet the demands of the Department.

The role will also involve the line management of our Graphics Department, working with the Graphics Supervisor to provide an efficient service to the Trust and to manage any external contracts.

You will need to be passionate and enthusiastic about patient care putting patients at the heart of everything you do. You will be working in a multi-professional team and will need to be able to think on the spot and be empathetic. You will be passionate about our business, creating a culture of continuous improvement.

The post holder will be based at the Royal Devon and Exeter Hospital (Wonford) and will be required to travel trust wide to fulfil the duties of the role.

You should be highly motivated, reliable, and flexible. You will require good IT skills and an ability to analyse information and present it in an easy to understand format. Experience in auditing and training is not essential to the role, but would be desirable. Also the ability to provide a positive approach and image when working with relevant groups throughout the Trust.

Working Pattern: 37.5 hours per week, Monday to Friday

Interview Date: Monday 2nd October 2023

For further information please contact: Lucy Murray, Deputy Service Manager on 07795 235112 or email:

The Royal Devon University Healthcare NHS Foundation Trust reserves the right to close vacancy when sufficient applications have been received.

The Royal Devon University Healthcare NHS Foundation Trust was established in April 2022, bringing together the expertise of both the Royal Devon and Exeter NHS Foundation Trust and Northern Devon Healthcare NHS Trust.


We will work together to maintain a culture that develops and supports you and your team.

This might include funding for a care certificate, a degree or leadership qualifications. Or it might include days off to study, engage in CPD or rotational placements to help you hone your skills. Wherever you are heading in the NHS, we'll help you get there.

Looking after you is important to us.

We strive to help our staff create a healthy work-life balance through flexible working schemes and our family friendly policies.

If you're starting out in the NHS, you'll start with 27 days paid annual leave (plus bank holidays), rising to 33 days plus bank holidays.

You'll benefit from access to our own comprehensive occupational health services, including counselling, onsite wellbeing activities and groups.

Salary is not the only financial benefit

You'll have access to an extensive range of staff discounts on shopping, fitness and leisure options and you can spread the cost of technology and home appliance purchases from major retailers.

You will also have access to other benefits including:

National discount services such as the Blue Light Card and Health Service Discounts.

Salary sacrifice options including our OFSTED rated outstanding nursery onsite at Exeter

Car lease schemes.

The NHS Pension scheme (one of the most generous and comprehensive in the UK).

Cycle to work scheme

These are just a few of the benefits available if the role is something you are interested in, we'd love to hear from you.

Person Specification

General Requirements


  • See job description text above, and (where applicable) you can download a copy of the full job description


  • See job description text above, and (where applicable) you can download a copy of the full job description

Employer details

Employer name

Royal Devon University Healthcare NHS Foundation Trust


Royal Devon University Healthcare NHS Foundation Trust

Barrack Road




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