We are recruiting a 37.5 hours BAND 6 SENIOR TRIAGE CLINICIAN post on a FIXED TERM 1 YEAR in the South Locality Hub and offer this exciting opportunity to clinical staff with good IT knowledge and skills who are keen to work in a busy and friendly single point in Wymondham.

You will have Community or Primary Care nursing experience although there will be training and support offered to the successful candidates.

Up to 20% of your time will be practically assisting with community patients in areas of your competence when need occurs, the remaining 80% of your time will be working alongside other triage clinicians, being responsible for South Hub coordination and the smooth triaging of referrals.

This post requires a diverse range of skills you will need to display excellent communication skills, problem solving and documentation with attention to detail and the ability to manage challenging and changing situations.

Main duties of the job

The purpose of the role is to lead the triage team within the Place hub in the safe, effective and timely triage of incoming referrals assessing the patient's needs, determining the priority of care and processing the referrals accordingly. There is an expectation as Band 6 to undertake Hub cover shifts coordinating daily safety checks and OPEL reporting for South place community nursing teams

As Band 6 you will also be expected to take on line management and supervision responsibilities as well as data quality checks, audits and eroster planning

About us

Apply now to join an organisation that has been awarded an 'Outstanding' rating by the Care Quality Commission (CQC), the highest possible rating and the first stand-alone NHS community trust in the country to be awarded the title.

Wymondham is a market town in South Norfolk situated within walking distance of the main line railway station and just off the A11. The city of Norwich is just a 15 minute drive away.

Job description

Job responsibilities

Clinical

• Assess, plan, implement and evaluate all aspects of patient care, and develop treatment/care plans that may need to be delivered from a range of options.
• Following a holistic assessment, devise an individualised care programme for each patient, modifying it as required.
• Be aware of Assistive Technology and utilise where required.
• Assess patients holistic needs, communicating complex and sensitive information to patients and carers as to their assessment, diagnosis, prognosis and treatment plan.
• Where there are barriers to understanding, such as hearing impairment, mental capacity impairment and other difficulties in comprehension, explanations require adjustments in order to gain understanding, consent and concordance.
• Be required to use tact and persuasive skills in order to gain the patients co-operation in their treatment/care/management plan.
• Liaise with GPs, Social Services, inpatient teams, other allied health care professionals and the voluntary sector to ensure identified needs are met and care co-ordinated appropriately.
• Assess and refer to a Personal Health Advisor as required.
• Contribute to Personal Health Plans as required.
• Be required to undertake risk assessments and act upon them appropriately.
• To participate in multi-disciplinary/multi-agency meetings as appropriate, e.g. Gold Standard Framework.
• Plan and organise specialist services within the integrated team.
• Ensure activity data and clinical information is recorded on SystmOne and completed on a daily basis
• Demonstrate dexterity and co-ordination when using specialist equipment and fine tools, advanced sensory skills, manual and mobilising skills.
• Order equipment and supplies via the electronic ordering systems used within the team.
• Ensure informed consent is obtained prior to initiating interventions.
• Will be exposed to bodily fluids, infected material, blood products on a daily basis, therefore must utilise universal precautions and adhere to infection control policies.

Professional

• Be responsible for ensuring workload for self and others is planned and prioritised according to service targets and needs.
• Ensure own paperwork and records are maintained, and those maintained by the team.
• Contribute to the staff rota on a monthly basis.
• Be required to undertake risk assessments and act upon them appropriately.
• Contribute to the supervision of workload within the integrated team.
• Be aware of budget and ensure all effort is made to work within this.
• Actively contribute to multidisciplinary team meetings and other meetings where appropriate.
• Support all team members within the integrated team, respecting them, their roles and contributions.
• Attend in-house training as required to develop current job role.
• Will be able to make own travel arrangements to patients homes, clinics, base and meetings etc, as required.
• Be responsible for safe use and maintenance of equipment and supplies.
• Remain accountable for own professional actions as determined by the professional bodies.
• Will be required to demonstrate own duties to students, new starters and/or less experienced staff.
• Provide mentorship for students undertaking pre/post registration course.
• Provide advice/training to less experienced staff and supervise and support band 3 and 4 staff and students where appropriate.
• Mentor existing staff and provide training in specialist area as appropriate.
• Contribute to the induction process for new staff/students.
• Demonstrate basic IT/standard keyboard skills
• Demonstrate leadership skills within own competence
• Maintain own continuous professional development.
• Be accountable for work delegated to others

Organisational

• Undertake mandatory training as required.
• Participate in an annual Personal Development Review.
• Undertake Personal Development Plans for more other staff members.
• Take part in clinical supervision as per Trust Policy.
• Follow Trust policies, and local procedures, and use discretion in interpreting them according to the setting and circumstances.
• Comment on draft policies.
• Ensure absence reporting is undertaken as determined by Team Leader and Trust Policy.
• Contribute to clinical audit as required.
• Complete the staff survey as required.
• Complete risk assessments and incident forms as required.

Infection Control

Norfolk Community Health and Care staff are responsible for protecting themselves and others against infection risks. All staff regardless of whether clinical or not are expected to comply with current infection control policies and procedures and to report any problems with regard to this to their managers. All staff undertaking patient care activities must attend infection control training and updates as required by Norfolk Community Health and Care.

Health and Safety

• Employees must be aware of the responsibilities placed upon them under the Health and Safety at Work Act (1974), to ensure the agreed safety procedures are carried out to maintain a safe environment for employees and visitors.
• To ensure that the Trusts Health and Safety Policies are understood and observed and that procedures are followed.
• To ensure the appropriate use of equipment and facilities and the environment is maintained in good order.
• To take the necessary precautions to safeguard the welfare and safety of themselves, patients, staff and visitors, in accordance with the Health and Safety at Work Act.
• To undertake appropriate Health and Safety training to support safe and lone working practice including, where appropriate, its management
• To ensure that Lone Worker Policies, and local arrangements are understood and observed.

General

• All staff are required to respect confidentiality of all matters that they learn as a result of the employment with the Trust, including matters relating to other members of the staff and members of the public/patients.
• Norfolk Community Health and Care embraces the principles of Improving Working Lives and all staff will be required to adhere to the standards laid down, in this initiative.
• Maintain appropriate patient and clinical records in line with the Trusts policies and procedures, and in line with the agreed service specification.
• The post holder will be expected to participate in an annual appraisal of their work in line with the Knowledge and Skills Framework (KSF) where the job description will be reviewed and objectives set. In line with the annual personal development plan the post holder will be expected to undertake any training or development required to fulfil their role.
• Ensure that all patients, clients and colleagues are treated at all times in an equitable manner, respecting diversity and showing an understanding of diversity in the workplace.

Research & Development

• May be required to undertake surveys or audits, as necessary to own work may occasionally participate in R& D, clinical trials or equipment testing.

Safeguarding Clause

• Norfolk Community Health and Care NHS Trust is committed to safeguarding and promoting the welfare of children, young people and vulnerable adults, and expects all staff and volunteers to share this commitment. Rigorous recruitment checks are carried out and where applicable to the role successful applicants will be required to undertake a criminal records check via the Disclosure and Barring Service (DBS).

Infection Control

• Norfolk Community Health and Care NHS Trust staff are responsible for protecting themselves and others against infection risks. All staff regardless of whether clinical or not are expected to comply with current infection control policies and procedures and to report any problems with regard to this to their managers. All staff undertaking patient care activities must attend infection control training and updates as required by Norfolk Community Health and Care NHS Trust.

Health and Safety

• Employees must be aware of the responsibilities placed upon them under the Health and Safety at Work Act (1974), to ensure the agreed safety procedures are carried out to maintain a safe environment for employees and visitors.
• To ensure that the Trusts Health and Safety Policies are understood and observed and that procedures are followed.
• To ensure the appropriate use of equipment and facilities and the environment is maintained in good order.
• To take the necessary precautions to safeguard the welfare and safety of themselves, patients, staff and visitors, in accordance with the Health and Safety at Work Act.
• To undertake appropriate Health and Safety training to support safe working practice including, where appropriate, its management.

General

• All staff are required to respect confidentiality of all matters that they learn as a result of the employment with the Trust, including matters relating to other members of the staff and members of the public/patients.
• Maintain appropriate patient and clinical records in line with the Trusts policies and procedures, and in line with the agreed service specification.
• The post holder will be expected to participate in an annual appraisal of their work where the job description will be reviewed and objectives set. In line with the annual personal development plan the post holder will be expected to undertake any training or development required to fulfil their role.
• Ensure that all patients, clients and colleagues are treated at all times in an equitable manner, respecting diversity and showing an understanding of diversity in the workplace.
• The post holder must carry out their responsibilities with due regard to the Trusts Equality and Diversity Policies, Procedures and Schemes and must ensure that equality is promoted at all times.

Person Specification

Qualifications

Essential

• Diploma or 1st level degree, or equivalent experience
• RGN
• Assessor/mentorship preparation ENB 998 or equivalent
• Current NMC registration
• Evidence of continuing professional development

Desirable

• Consultation skills

Experience

Essential

• Evidence of working at relevant level within the community setting
• Knowledge of additional specialist areas through in-house training & short courses
• Understanding of Community Triage role

Desirable

• Cannulation / IV Therapy administration

Skills

Any attachments will be accessible after you click to apply.

839-5542770-KW-A